LOL, ya, you're right Malcolm. Thing is, how do I refund her after her accusation without making it confirm what she was saying? If I know in my heart I did no wrong, I can't back down. It's not my nature. It used to be when I was far younger, and trust me, I still have the footprints and tire tracks all over me to prove it.
I know many of them on there are saying, just refund and get over it. I understand that to some degree as I think that this nutcase is not going to go away with a fight and she'll probably mess with my auctions, and make life miserable for me for awhile until she p*sses off some other seller and goes after him or her. I know she'll do the CC thing and in the end I'll lose out but at least I'll know that I didn't fold.
Sometimes being right IS important, doncha think? LOL I mean there are many cases when a seller is 100% sure they sent a person a particular widget and if that buyer lies and says it was something different, why should the seller back down. Example.....what if a seller sent a buyer a Winsor Pilates dvd and the buyer emails and says, YOU LIAR AND CROOK, you sent me a no name Pilates dvd and I want my money back or I'll leave you a negative. Well, first of all, I would know I didn't sent the person the no name dvd as I don't have any in my house, so the person is a liar. The customer is NOT always right.
Also, that person's feedback reflects a lot of issues and problems she has with her purchases. I'm convinced that there are many sellers that also fell for her scam and were easily intimidated and those sellers didn't even bother exchanging negs with her. I'm not backing down on this. It's the principle and she will wear that negative as I'm not agreeing to remove it, even though it means I wear mine too.