Is there an Ebay address to mail documents?

can-media
Community Member

Hi,

I just started out on Ebay. In my account it says that I am limited to list 10 items.

Today I called to ask how I could increase the limit:

They sent me a link where I'm supposed to send them a copy of my driver's license. However, I'm unable to upload the photos even though I use Chrome as they suggest and I also checked the image size.

Is there an address where I could mail this copy or a fax number?

Also,some information on these selling limits would be helpful (I find it kind of confusing).

Thanks for any help.

Message 1 of 10
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Is there an Ebay address to mail documents?

Something like this happened to me a long time ago. I ended up talking to someone, somewhere and they gave me an address to mail to, I think.

Try a different browser. Different ones do different things.

Everyone has selling limits. eBay's way of trying to limit malfeasance. You will have a listing limit of number of widgets, and a listing max. Once you hit those limits, per month, you are not permitted to list in that month again. Any active listings will still be available for purchasing.

After three months, I think, and/or a certain level of sales they can start raining your limits.

Another way of getting limits raised is by doing what you are doing, I think, proving who you are and what you are doing.
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Message 2 of 10
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Is there an Ebay address to mail documents?

"You will have a listing limit of number of widgets,"

 

Until you are an established seller with higher limits, do not waste your low number of listings on $1 or $5 items.  There is no point in that.

Message 3 of 10
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Is there an Ebay address to mail documents?

They reside in Ontario but registered in NB. Had to pay some small nominal cost for public record access, yours for free

 

ebay_canada_public_record.png

Message 4 of 10
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Is there an Ebay address to mail documents?

Unfortunately, the information is out-of-date and, as such, meaningless.

 

While the eBay Canada corporate office were on St Clair Ave, in Toronto (I have visited the office, I know where it was) eBay Canada has moved to another location in Toronto several months ago.

 

Still, sending by mail is NOT the answer to the problem. 

Message 5 of 10
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Is there an Ebay address to mail documents?

That info is useless. A legal address is a lot different than the address you need. Work on your emailing of the info.

I do not even think a physical Canadian address is any good anyway, as it gets processed somewhere in the USA.

Xavier, they have a procedure they want you to follow. Subverting that will not help you.
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Message 6 of 10
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Is there an Ebay address to mail documents?

I am not sure if Toronto address is usable for purpose of original poster but it's current public record, I requested document about two weeks ago to mail some paperwork. Registered Office is actually a law firm, which was suitable for our client.

 

 

Message 7 of 10
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Is there an Ebay address to mail documents?

Thank you all for your inputSmiley Happy

I tried already Internet Explorer and Google Chrome on 2 different computers on different days. 

I think the lady I talked to was in the US and the link she emailed me was from ebay.com. I think, I'll give it another try and call them again today (just don't like the long waiting time). 

Again, thanks for your help.

Message 8 of 10
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Is there an Ebay address to mail documents?

I have good news!

Just called them again and they gave me a fax number.

Btw, it seems like 08.00 am is a good time to call. I didn't have to wait at all.

Message 9 of 10
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Is there an Ebay address to mail documents?

Time varies, you just got lucky. Now, hurry up and wait. Good luck.
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