Lose out on Ebay and Paypal fees

[marcopoloca]

I had to made a refund today to a customer because of a back order issue from the customer and i am out $11.50 paypal fee and $15 ebay final fees because it's pass the 60 days.

Paypal said it's their "policy" that no refund can be issued after just 45 days, what a rip off!

[marcopoloca]

back order issue from "manufacturer"

i can't even edit now after posting

[katiusciav]

marco-its the board's policy that you can't edit after posting! haha

[katiusciav]

oh...and yes...what a rip off...:-(

[recped]

Over 60 days is a long time to keep a buyers money......
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

[zarzuella]

I've had the same problem, back in the days when I used Canada Post international surface - by the time you're pretty sure the package is lost (60+ days) you can no longer refund through Paypal, and end up eating the PP fees for the payment to the buyer.

Ann

[marcopoloca]

ebay was courtesy enough to say they'll refund me the final fee.

but not Paypal, whose arrogance continues to surprise me.

[westernstargifts]

I just got this email from a buyer today. Shows you what she thinks of PayPal.

Hi. I just bought the above item. However on going through PayPal, one of the most obnoxious and hard-to-use websites ever, I ran into some difficulty because it keeps insisting I already have an account and then when I try to access it, I can't. I tried to put the payment through but I am not sure if it went through. Please let me know if it did or not. Thanks very much.

I have a lot of buyer that have had trouble paying through PayPal. Ironic since that is what PayPal is for?!!!

[bestshowtime]

WOW!!!:^O