01-06-2013 01:36 PM
I was struggling with BASIC and STANDARD photos, and now I am having problems in items' descriptions.
Had to do FUTURE DATED listings to attend later for correction.
Tried already to correct and the system does not let me even to substitute the photo of the item.
Anybody has the same or similar problem?
Thank you for suggestions if you have any.
01-06-2013 02:42 PM
I have been having the same problem. I called eBay and they said to try with Firefox, and it worked. I was using Internet explorer, and I couldn't upload photos or print Paypal labels.
Not sure what the problem with Internet Explorer is, am using a new computer and on a learning curve, so I thought maybe it was my settings.
01-06-2013 05:28 PM
Finally it worked for me, hope it is not temporary ( I use Internet Explorer)
Thank you for replying to my inquiry.
01-06-2013 09:10 PM
I have been having the same problem. I called eBay and they said to try with Firefox, and it worked. I was using Internet explorer, and I couldn't upload photos or print Paypal labels.
Not sure what the problem with Internet Explorer is, am using a new computer and on a learning curve, so I thought maybe it was my settings.
If you are using Internet Explorer 10 on your new computer, then it appears to have issues with eBay from what I read in the eBay.com forums. How to fix I do not know.
Use FireFox but it also has some minor issues with the current FF 17.0.1. Make sure you turn off automatic updating for FireFox. I had auto updates turn on and when I switched from FireFox from old Internet Explorer 8 (Windows XP here). FireFox 16 auto updated and caused me (and many other ebayers) misery trying to upload photos. I had to back level to FF 15 until eBay fixed FF 16 to work with eBay.
To avoid surprises, turn off auto updating and change to notify you of any FF updates. Then after a few weeks, update when most likely they have fixed and glitches with FF.
01-07-2013 08:59 AM
I can't find how to turn off the auto updating, I have gone through all the tools and options.
01-07-2013 11:12 AM
In FireFox
Tools -> Options -> Advanced -> Update
And select the Check for Updates, let me choose to install