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Hello Canadian sellers,
This thread is open for discussion regarding the recent announcement about eBay Canada retiring USD support from its selling flows. Myself and other employees will come visit this thread and do our best to answer any questions on this topic.
@mindbender3 wrote:
Totally agree with this comment. If eBay is forcing us to list in Canadian currency then the fees must also be in CAD.
Hi mindbender3,
This is already true. Your insertion and final value fees are always charged in the same currency as your listing's currency, regardless of what you have selected as your billing currency, which is a separate thing. You could get your eBay invoice in Japanese Yen if you chose to.
@mindbender3 wrote:
Additionally, as someone mentioned earlier are other foreign sites now being forced to list in their own currency. Somehow I doubt it.
All other eBay sites in the world only have their respective local currency available to sellers. eBay.ca will have been the only site in eBay's history to have had more then one selling currency.
@mindbender3 wrote:
Many years ago the eBay motto was to have a fair and equitable marketplace. What happened? This move is truly absurd. As a former employee I am biting my tongue not to say more!
I don't know how long ago you were an employee but like you, I remember the eBay Values and Behaviours well. As the company evolved, so did the values but the gist is still the same. We have made this decision because our data clearly showed us that it was the best thing for our sellers. I'm hoping that in time, you see it this was as well.
@klunder1928 wrote:
I am very disappointed to hear this decision. I believe it will have a disastrous effect on listings moved to ebay.ca. Canada and the US are technically separate countries, but the reality is that Canadians consume products and culture from both interchangeably, if not more US products entirely. Americans do not. It pains me to say it but the Canadian market is more of an annex of the US market than an entity of its own. Separating the two does not make sense in this increasingly porous global market.
I am curious about the focus group of Canadian sellers who you say experienced more success selling in cdn currency. What were their products? What was the reason for this? Why is there such a discrepancy between these results and the experience the rest of us sellers have had, that of plunging views and sales when listing in cdn?
A lot of your Canadian sellers depend on the income they generate from selling on ebay. This decision will seriously jeopardize that livelihood. I implore you to reconsider and allow us the choice of currency ourselves.
Hello klunder1928,
I'm sorry that you're unhappy with our decision. I apologize for repeating the same message, but it's true: we have very convincing data that shows that US and global eBay buyers are totally OK with buying items listed in foreign currencies, and that as a result of the increasingly porous global market you describe, Canadian sellers actually benefit from listing in Canadian dollars. This is true for the vast majority of Canadian sellers, not just those who were part of our focus groups. In fact, we got a lot of participants in those focus groups who, like you, didn't believe us or didn't trust the data we showed them in support of our claims.
Our decision was not based on a few specific seller's success with CAD, it was based on real from all Canadian eBay sellers.
Hi sweet.things.4u,
@sweet.things.4u wrote:
Rodney I presently list on Ebay.com (u.s dollar) and Ebay.ca ( u.s dollar). I prefer to and want to continue to list in U.S. dollar as it works better for me. My question is once this change happens can I continue to list on both. Meaning can I list on Ebay.com in U.S. dollar and for my items which I need a shipping calculator (maybe 5%-10% of my items) list them on ebay.ca in Canadain dollar. If so I would like to know how this will affect my selling reports? Does it mean that I will now have 2 sets of selling reports, one is u.s dollar and another in Canadian dollar? Also for my selling fees invoice does that mean I will have two invoices instead of one?
I realize that when a customer buys an item from ebay.ca and ebay.com I am unable to combine the items in one invoice but I have managed to work around that and my customers do not seem to mind receiving two invoices as long as I adjusted the shipping. So basically I want to know how that would affect the selling reports and the billing invoices if I chose to list on .com in u.s dollars and on .ca in Canadian dollars. Thank you.
If anyone else knows the answer to this I would appreciate the info : )
I'll take this one 🙂
Of course you'll be allowed to list on either site, or both, as you please. All we are changing is that if you list on eBay.ca, it'll be in CAD. You'll still get only one invoice for all items you list or sell. I would expect the same for your Sales Reports, but I don't actually know. I'll ask and update this post once I know.
All right folks, Rodney and I will retire for the night and come back tomorrow to pick up the conversation.
I would just like to take a moment to thank all of you for coming to this thread and let us know your thoughts, whether you're unhappy, apprehensive, skeptical or just venting off, we appreciate all feedback and hope that we are somehow able to help some of you through this.
Good night!
