bad_manors,
Please email me at lilybean@ebay.com with your specific questions, and I will respond as best I can.
I'm not sure if you heard but Vaughan, our previous community manager, has left to attend Harvard Business School. Thus, we are doing our bets to fill his role, but it will take time.
In the meantime, I am assuming the role so I look forward to hearing from you.
Regards,
lilybean