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[shark55dirt]

What the hell is this all about,now I have a Unpaid item case open the seller doesn't reply to my message the transaction  from paypal and my bank account was made then I canceled and repaid this item again.Call ebay then they tell me that I have to wait for the case to escalate.Confused!!  

[heidilynn0_3]

Hi shark55....Unpaid disputes do not escalate , they close and you receive a strike.

Normally these are easier to resolves prior to closing. You cancelled the first payment and repaid and should have 2 payments receipts from PayPal.Try using the repaid one in the appeal form here..

http://pages.ebay.ca/help/buy/appeal-unpaid-item.html

Were you able to use Pay Now for the second or to the seller's email address.

Seller not communicating may force you to open an item not received dispute to recover. This is a degree of guesswork without knowing all the details.

[femmefan1946]

It's likely that the cancelled e-check is the reason for the Unpaid Item Dispute. If you then repaid the same way, the echeck takes upwards of 10 days to clear the Canadian and US banking systems.*

This is one reason why experienced members encourage newbies to back their PP accounts with a credit card instead of a bank account. Faster payments mean happier sellers.

The other reason is that in case of a Item Not Received or Item Not as Described dispute, you have an appeal with the chargeback service of the cc to a PP decision.

*Even if your seller is in Canada, because Paypal's bank is in the USA.