Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! insertion fees

I had entered a few auction items yesterday with a free insertion promotion. Yesterday I checked and it was subtracted off that promotional count. Today those items have now been moved and subtracted from my store of 150 free per month. Any reason wh...

10 Signs Your CEO is Not That Good

While I'm waiting for some sales I was reading this and thought I'd share. http://www.linkedin.com/today/post/article/20140916131903-4132378-10-signs-your-ceo-is-not-that-good

Resolved! Buyer says it was an unauthorized charge Credit Card Chargeback

My buyer opened a credit card chargeback dispute with their credit card company saying they didn't authorize the charge that was for $1025.00. I have sent off my tracking number to paypal which shows it was delivered successfully, but now paypal has ...

A seller emailed me asking for more money after i had purchased several item when i refused

A seller emailed me asking for more money after i purchased & payed for several items when i refused they cancelled my order , are they allowed to do this.

shipping cost via canada post

So if i m going to ship a wallet online (to USA) by choosing the expedited parcel, how much it cost? I just use the rate calculator on canada post website and it tell me it cost me 16$ to ship it. how can i get any discount? 16$ is just to expensive ...

One person purchased item now another person is asking for a refund. Scam?

I sold an item to a person in Oshawa Ontario. Let's say there ebay name is 123. I am now getting emails from another ebayer from New Foundland with a ebay name of XYZ. She is claiming that item is defective and wants a refund. No problem. However if ...

Resolved! eBay adding shipping charge

I recently purchased an item after talking to the seller about a cheaper shipping alternative, they said they didn't know how to reduce the $19 shipping charge but would refund me $13 after I pay for the item. I paid the item in full, and then receiv...

Can I ship my items Via FedEx ground(CANADA AND US SHIPMENTS)

Hey guys, As you can tell , can I ship my packages via FedEX ground? I find they are a lot cheaper than CP and UPS . If so How can I do this? How does my buyer purchase that FedEx shipping option if Ebay doesn't offer it ? And where would i print my ...

Listings Not Appearing in Search Results

A few days ago I listed a couple of rack-mount audio signal processors in Pro Audio, and both listings ended with fewer than 5 page views. I thought this was a bit odd, so I searched the completed listings and sure enough neither listing showed up in...

September 17 2014 Weekly Board Hour

Hello Canadian eBayers! Welcome to our weekly chat. We will join you here at 1 PM Eastern. We are a little short staffed today but we will do our best to answer your questions. See you then!

Refund

If you have to return a damaged item, who pays for the return shipping?

how do I get rid of the Canadian flag and get a USA flag at to of my account?

eBay introducing a more streamlined after-sale experience

From the Announcement Board on eBay.com today: http://announcements.ebay.com/2014/09/sellers-new-after-sale-experience-coming-this-month-makes-managing-buyer-requests-easier-than-ever/ Starting today, eBay will begin introducing a more streamlined af...

I bought something from a Canadian member and now it shows I am from Canada at the top of my page. H

I bought something from a Canadian member and now the top of the page shows I am Canadian even though my address in USA. How on earth do I change this??

What does a C before a price mean?

What does the "C" before a price mean? It can't mean Canada as I have seen Texans and other American cities listing items with the "C" in front of the price!?

What is with the outrageous shipping quotes that don't match what I selected?

According to what I selected, and the Canada Post website, shipping should be between $9-12 International (cheaper!) and domestic. Yet when the listing went live this morning, shipping is given as $43! No one is going to buy a $40 item with $43 shipp...

Been asked to give my phone # out, why ?

i have bought over 400 items on ebay and never had to give my phone # out, i bought 3 items from the seller , paid him , then got email saying needed my okay for customs, so i said okay , now he wants my phone #, and I am not sure why. Can someone an...

Is there any ground to report this buyer? For what reason?

Ok I listed my item in my price which is higher than my competitor.Base on my cost I'm not able to beat theirs.A buyer bought mine, then a week after I shipped asked me to hold the shipment as she had not received it and she change her mind (found ch...

can't find my listing, how do I know it is successfully listed?

I'm new to e-bay, selling not buying. I listed 4 items to sell two days ago. I can't find them when I search e-bay as if I were a buyer. How do I know my listings are successfully listed? Was I suppose to get an e-mail confirmation?

Resolved! How do I retract my bid? Due to $19.20 S/H on a $1 notebook from a seller that doesn't do refunds?

I made a bid of 25 cents a couple of days ago on a Disney Notebook, not realizing until today that the seller was charging $19.20 to ship the item which is valued at about $1.00.

I follow instructions to save the seller but the save the seller button is nonexistent ......

How does one save the seller now? i followed the instructions but there is no save the seller button so how is this done now. On another note: it is now very difficult to email Ebay with any questions that may not fit into your tight little FAQ boxes...

Can you sell offering pick up only for local area re heavy items

This is my first time on E-Bay.I have many Hard Cover Series Books for sale but wondering if I can sell without having to package for delivery.Can you restrict to pick up only?

Canada Post Customs Forms Online

Hello allWhere do I find the online customs form on the Canada Post website.I take my packages to the post office and apparently we can pre do them.Thanks a bunch in advance

Accidentally closed a case in the resolution centre

Help! I've been on hold with customer service for over ONE HOUR! I accidentally closed a case in the resolution centre in a non bidder case. eBay has kept me on hold for this long for a $4 credit. I'm about to have a stroke. This is awful customer se...