eBay

carly@ebay.com · ‎09-12-2005

Topic: eBay & Canada Post Workshop

Date: Wednesday, September 28, from 1:00 PM -2:00 PM ET

Where: Right here on Canada Town Square

Description: Please join us on Wednesday, September 28, from 1:00-2:00 PM ET for a workshop with Canada Post. Kim from Canada Post will be here to answer all of your questions about Canada Post and how you use the various services with your eBay business.

If you are not able to attend, you can leave your questions here one week in advance of the workshop and they will be answered during the workshop, and you can come back in and check the answers.

Hope you can join us!

Carly

victorious_ca · ‎09-28-2005

Please integrate to eBay.com and Ebay.ca calculates shipping cost. But don’t forget to include CND$ and US$ currency option and allow us to add handling fee’s in to the “calculate shipping fee’s & options”. Thanks!

sffan2001 · ‎09-28-2005

Kim:

That is not the only question!!

The other question is, Why is in cheaper to ship small packets from Montreal to California or even Australia than it is to ship from Montreal to Vancouver

canadapost2 · ‎09-28-2005

Hi rshousha,

Thank you very much for your kind words and support!

Kim

nickleanddime99 · ‎09-28-2005

Population density doesn't explain why it costs me more to ship to Toronto (a 2 hour drive) than it does to California.

rose_productions · ‎09-28-2005

Hi there again.

Why does International Surface Insured not have a tracking number? It prints one and then if you need to file a claim, the customer service rep says it's not actually a tracking number...?

I've been waiting since last November for a returned item that Canada Post will not process the insurance claim.

Please help as this is over $300.00 and Paypal has refunded my customer months ago and I am still out the money!

shwachick · ‎09-28-2005

nickleanddime99...read post 97

It's a dog's life for sure.

vancouverguy12000 · ‎09-28-2005

why have you not yet invested in enviromentally friendly vehicles.
hey we could save on the fuel surcharge too.
I would consider that a beautifully bold statement for a goverment entity.

rose_productions · ‎09-28-2005

A shipping calculator incorpaorated into the ebay.ca site that works with which ever ebay site you are on would be nice.

It's totally possible too as other Postal Companies as well as other eBay sites have it.

rose_productions · ‎09-28-2005

A shipping calculator incorpaorated into the ebay.ca site that works with which ever ebay site you are on would be nice.

It's totally possible too as other Postal Companies as well as other eBay sites have it.

digital_37 · ‎09-28-2005

I'm being ignored...

We need a service for parcels to the US OTHER than Expediated, that would be delivered way before 6 weeks, be traceable and insurable.

I'm loosing my customers, they are not coming back!

canadapost2 · ‎09-28-2005

hi recordhunter,

You asked about VentureOne and why we couldn't apply the discount to more shipping products?

I am a little confused, because the 5% discount available through VentureOne is available on all our shipping services. The only thing it doesn't apply to is our postal services - e.g. lettermail and small packets. Both lettermail and small packets are amazingly economical. On lettermail the prices are regulated.

If you want further discounts, ship online and save an extra 3% for a total of 8% savings. We are convinced that VentureOne offers the best value in the shipping market in Canada for small business shippers! And we have dared to compare! Try us out online. I think you will like it. Online shipping also lets you drop your items in a street letter box near you, so not only is it cheaper, it is often more convenient.

Regards,

Kim

rose_productions · ‎09-28-2005

digital_37 I totally agree!

catseye* · ‎09-28-2005

Online shipping also lets you drop your items in a street letter box near you, so not only is it cheaper, it is often more convenient.

NOT US expedited.

*JMHO* - to be taken with a grain of salt!

shwachick · ‎09-28-2005

digital_37, are you shipping internaonally and it take more than 6 weeks?
The majority of my expedited parcels shipped to the US arive in under 3 weeks.

It's a dog's life for sure.

nickleanddime99 · ‎09-28-2005

What or where are the guidelines for what sort of packages can be dropped in a mailbox?

canadapost2 · ‎09-28-2005

Hi sffan2001,

The service you are referring to is small packets. This service is priced by zone and weight only. The US is split into 3 zones only, so you can receive a very reasonable price. It does not have any tracking or guaranteed delivery times.

The cost structure for parcels is based on size,weight, origin and destination to cover transportation costs. In Canada we have many different rate zones and have much more rural areas to cover.

If you were to send an item that fit within lettermail sizes in Canada, you would then see a cheaper rate.

Kim

shwachick · ‎09-28-2005

internoally=internationally (ie) beyond the US

It's a dog's life for sure.

onecrazycanuck · ‎09-28-2005

Kim,
Just wondering how much time one has to make a claim for a lost package - one CP employee told me I had up to 90 days, but when I went to make a claim, the next person at CP I talked to told me I only had 30 days - can you please confirm which it is?
Thanks.

caxport · ‎09-28-2005

6 weeks expedited to the US. I have had it happen on about 10% of shipment. I couldn`t believe it either. 3 weeks is a stretch too when the Delivery Standard posted is 10 day to California...