eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-04-2005 10:29 AM
If you are not able to attend, you can leave your questions here in advance of the workshop and they will be answered during the workshop, and you can come back in and check the answers.
Hope you can join us!
Carly
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 02:22 PM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 04:02 PM
Anybody else loose over $5000.00 in refunded sales/shipping charges last year due to poor shipping/handling by Canada Post?
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 04:21 PM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 04:59 PM
Just like a credit card chargeback?
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 06:14 PM
Please do not change the rules about OTHER letterpost Sept 19. I trade pins, and other small items with people in the US. I will no longer be able to do this once small packet rates kick in. I do NOT have the financing to pay that much!
Please make an economical way to track package to the US and abroad!
Why is Canada post the most expensive out there? I've used Royal post and Swiss post before (take a page out of their books, as their service is fantastic!) and their prices are dwarfed by yours.
I know CP will probably never lower a rate, but please add more varied services that we can utilize for a reasonable rate!
(sorry about my spelling everyone!)
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 06:57 PM
So long Canada Post ....you will not be missed!
Galina
twigs*n*berries
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-14-2005 07:50 PM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:05 AM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 08:32 AM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 09:13 AM
I too have had to refund many buyers due to breakage. I worked as a shipper for many years and know how to pack things well. I really believe US Customs can't re-pack worth a crap.
It doesn't hurt either when your Canada Post driver shows up for a pick up and litterally THROWS your parcels to the back of the van! I saw it with my own eyes and asked him not to throw them and he looked at me like I kicked him in the stomach!
I also noticed at the local Postal Depot, nearly all the employees were tossing parcels around.
So wrap it up well!
P.S. To Canada Post - bubblewrap isn't free for us sellers.
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 09:14 AM
What is going on?
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 09:56 AM
Tracking number, Other Letters Post, Insurance for lost items only, Small Packets-USA without breakage insurance, etc. What kind of service do you offer? What kind of help do you propose when you leave us without any information after weeks and weeks of waiting to get an answer from your services and I am not talking of the way your personnel deal with our daily problems! Is someone out there in charge of something ?
It seems we are all alone with your bad decisions. Most of us are serious and reliable customers for Canada Post and you seem you make a lot of money "sur notre dos"! No services and no intention to give services as well - it seems.
When someone goes at the Post Office once in a while, usually they don't remember the prices. But we deal with your services on a daily basis and we are the ones you should listen to. Of course, when you are "en colère" you just want to use another service and the other service is in US. Not easy to pass the border once a week and probably the customs won't authorize it! So a monopoly is always a very sad thing! And moving to US is irresponsable! But the real irresponsable is CP. We should need a Gomery Commission on Canada Post - just to make things clear - the Canadian economy would be the winner and everyone in this country would finally believe that being a small business, being honest is worthly! (Hope my English is not too bad, as it is not my mother tongue.)
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 11:30 AM
My UPS account however is totally different. I have an Account Manager I can email or call and they respond within 24 hours. I can order labelopes, boxes, padded envelopes and get re-printed waybills FREE of CHARGE. They are fast and accurate and most of all very friendly.
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:21 PM
Trying to find someone that will take accountability for their actions at Canada Post is impossible. You never speak to the same person twice.
Unfortunately, that's standard operating procedure in government. Have you ever tried to get a straight answer out of Revenue Canada? 🙂
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:22 PM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:35 PM
It would be sweet if eBay came out with their own private shipping service!
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:44 PM
Not to mention the countless refunds having to be given to customers because CP doesnt have small packet tracking and Paypal and Ebay both require that. i had a customer tell me she got her item and then turned around and filed a complaint and got her money back.. i lost my money and my merchandise..This has got to stop.. i realize more expensive items have to be send expedited so they can be insured but i have several smaller items that need to go small packet and even though they are low price items they do add up.
So PLEASE get TRACKING on SMALL PACKET
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:46 PM
I totally agree!
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 12:56 PM
eBay Workshop with Canada Post: Thursday, August 25, 1:00-2:00 PM ET
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08-15-2005 01:00 PM
The number one complaint we recieve is the time it takes to ship items to the US. Number two is lost items in the mail...
In fairness to Canada Post, there are two postal services involved in cross-border mail transactions. Once the mail has been delivered to the USPS sorting station, Canada Post has very little control over the time it takes for the US posties to sort and deliver it, or the amount of care they take in doing so.
Yes, a tracking option may be one solution for proving to PayPal, and buyers, that the item is indeed in the system, but it won't necessarily help the mail move any faster, and may even slow it down, since each individual piece will have to be scanned.
