ebay changed the way you sign to your account

[stanley613]

Is anyone else experiencing the same problem I am when signing in now it seems eBay has changed the way you sign in, and when you try to fill in your email address and password it will not let you do it.  I tried to highlight the email address and password and then pressing delete nothing happens I tried typing over email address and password and then press sign in nothing happens?

What do I do, I can not even write to anyone to ask about items.

Stan

[momcqueen · Accepted solution]

The sign-in page changed for me today.

I am not, however, experiencing the sign-in issue that you describe. Try clearing your cache/browser history and restarting your computer. What browser do you use? When was it last updated? 

[pjcdn2005]

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@stanley613 wrote:

Is anyone else experiencing the same problem I am when signing in now it seems eBay has changed the way you sign in, and when you try to fill in your email address and password it will not let you do it.  I tried to highlight the email address and password and then pressing delete nothing happens I tried typing over email address and password and then press sign in nothing happens?

What do I do, I can not even write to anyone to ask about items.

Stan

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Have you always signed in with your email address? I've always used my user name, not my email.  I did notice a change but everything worked fine for me on both my ipad and on my pc.

[esclyons]

yes,  the sign in page has been updated, but i had no issues signing in.  Make sure you don't have the caps key on.

[stanley613]

I am using internet explorer and I just updated it and I cleared my cache now some 4 times I do not know what else to do?  I keep experiences the same problem over and over again.

[mrdutch1001]

If you are using Internet Explorer, try using a different browser and see if the problem resolves itself or persists.

[reallynicestamps]

when you try to fill in your email address and password it will not let you do it. 

Have you tried signing in with your eBay ID and password?

If that works , bookmark the page, and tell your computer to automatically sign you in.

(I can do this with my Mac, dunno about PCs). 

If you share a computer with family or the cat this might not be a good idea.

[momcqueen]

Normally, I use my user ID and password to sign in but after this post, I tried email plus password sign in and both worked as expected. My suspicion is that the problem lays with the browser for the Original Poster. Probably some minor update left unchecked. The last time I was having MASSIVE problems doing simple tasks within ebay, it was my browser being one-minor-update-too-late that was the cause of my all my significant troubles.

[lady.stark]

The sign in page also changed for me a few days ago. But I do not have any problems. What browser are you using? I use Firefox.