Wow. I'm sorry, I hope that you all don't mind but I am dumb founded by what happened to me today and I wanted to share this story.
The first email I read today was from a buyer who was upset that the postage on the package he received was more than the shipping price that he paid. He told me that he wanted a refund, I won't leave the details of his message because they were mean and rude but basically he literally told me to go f_ _ k myself.
He sent me the same message twice. One in small letters, one in all capitals.
I sent him an email in which I listed all of the prices involved, ie postage + packaging + handling fee. On all of my listings I include a flat rate shipping and handling fee. So I told this person that if he felt that the rate was too high he could have contacted me before hand or opted to just not buy the item.
The email I sent was void of tone, because on one hand I was surprized that someone would use abusive language and tone in an email with me, and on the other I thought that he was just genuinely angry and I wanted to point out somethings that perhaps he didn't think of.
A few hours later I noticed that I had a new feedback...it was from him, it said...
LOVELY TRANSACTION, VERY HONEST ,CAN,T WAIT TO DEAL AGAIN!!!!
(I copied and pasted that from my feedback)
So I thought, wow, I guess he really took my email well, or just had a bad morning. I then checked my email. He sent me another email it is copied below with a few letters blocked out...
F**K YOU C**T...... SAD WAY TO MAKE A BUCK... LOW LIFE C*CKS**ERS!!!!!!!!!!!!!
Needless to say, I am a little baffled by this experience. I kept double checking the user id from the feedback with the email I got and there is no mistaking that it is from the same user.
I'm not really sure about what to do. This may sound strange but none of it adds up & I'm wondering if someone else is using his email account. But I am extremely disturbed that this guy knows what my personal address is.
Should I report this?