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The previous poster makes some good points, but I'd like to add another suggestion for your consideration, since I do ship to Germany fairly often.
I can't quite figure out what it is you're selling from the pictures in your listings - some sort of electronic gizmos with lots of coloured components (LOL), but you're in a bit of a difficult price range in terms of deciding what shipping service to use to Germany. I find it hard to justify tracked shipping to Europe for anything under about $100.
My advice would be to follow the previous poster's recommendations for items that you cannot afford to ship with tracking, but when you do use tracking, check on the parcel's progress after about 2 weeks has passed and send the customer a quick email update. The ideal point to do this is when you can see the notation that "item has entered foreign country" -- let the buyer know the parcel has arrived in Germany and is likely being processed by customs, and assure the buyer you will refund him if he does not receive it within the following 2 weeks, and be prepared to refund if necessary. That still gives the buyer time to open a case if he/she feels it's warranted, and you can ask the buyer to return the refund as soon as (don't say "if" 
) the item arrives.
I also usually include a quick note to the buyer when I send the item saying something along the lines of: "Canada Post estimates delivery to Germany at about _____ days, but this does not include processing time by German Customs, which can be an additional week or two during busy periods". This gives the buyer some idea of the expected timeline.
The bottom line is that I find that keeping in touch with my German (or other European) customers is the best way to fend off issues before they occur. If it's any consolation, I've never yet had a parcel go astray, tracked or untracked.
Good luck - I know, shipping to Europe is such a headache, and SO expensive!
The previous poster makes some good points, but I'd like to add another suggestion for your consideration, since I do ship to Germany fairly often.
I can't quite figure out what it is you're selling from the pictures in your listings - some sort of electronic gizmos with lots of coloured components (LOL), but you're in a bit of a difficult price range in terms of deciding what shipping service to use to Germany. I find it hard to justify tracked shipping to Europe for anything under about $100.
My advice would be to follow the previous poster's recommendations for items that you cannot afford to ship with tracking, but when you do use tracking, check on the parcel's progress after about 2 weeks has passed and send the customer a quick email update. The ideal point to do this is when you can see the notation that "item has entered foreign country" -- let the buyer know the parcel has arrived in Germany and is likely being processed by customs, and assure the buyer you will refund him if he does not receive it within the following 2 weeks, and be prepared to refund if necessary. That still gives the buyer time to open a case if he/she feels it's warranted, and you can ask the buyer to return the refund as soon as (don't say "if" ) the item arrives.
I also usually include a quick note to the buyer when I send the item saying something along the lines of: "Canada Post estimates delivery to Germany at about _____ days, but this does not include processing time by German Customs, which can be an additional week or two during busy periods". This gives the buyer some idea of the expected timeline.
The bottom line is that I find that keeping in touch with my German (or other European) customers is the best way to fend off issues before they occur. If it's any consolation, I've never yet had a parcel go astray, tracked or untracked.
Good luck - I know, shipping to Europe is such a headache, and SO expensive!
