Canceling a payment dispute

[dawschr-50]

I recently have opened an unnecessary payment dispute for an item that hasn't even started shipping yet, I tried canceling but it doesn't come up anywhere on return and requests hub.

[femmefan1946]

Could you explain a bit more?

The buyer paid?

You don't have the item in hand?

The buyer wants you to cancel the purchase?

You should be able to cancel in either case, but an Out Of Stock cancellation will give you a Strike while a Buyer Request is trouble free.