eBay

names_all_taken · ‎08-29-2023

I refuse to buy from any seller that does not offer an alternative to EIS. As a Canadian, I have bought items (not necessarily on EBay) from all over the US. EIS is by far the slowest system I have ever dealt with. For example, I bought an item from a seller in Colorado. The vendor shipped it out in less than 24 hrs. It took USPS a day and a half to get it to Chicago area (Glendale Heights). It sat there for 10 days before it was “processed“ and re-shipped to Toronto, ON Canada. It took another day and a half to get to my door. Total travel time - 3 days. Total time in transit - weeks!! Ouch!
Do better EBay!!

lotzofuniquegoodies · ‎02-07-2024

@marnotom! wrote:
When you refer to eIS as "more expensive," @lotzofuniquegoodies, what are you comparing it to?

I'm looking at a listing for a vintage Panasonic boombox that shows a "Standard" shipping rate to me on Vancouver Island of almost US$99 (C$134). Horrific, right? Consider that the seller is charging US$62 (C$85) for shipping the item to Glendale Heights. This makes eIS's shipping charge from Glendale Heights to me US$37 (C$49), just over half of the seller's domestic shipping charge.

If the seller is charging what they are to ship the boombox domestically, I do wonder what they'd be charging if they shipped directly to Canada under their own steam, because I doubt it would be less than what they're charging to ship within the US.

To my observations as soon as GSP & eIS became things the shipping options started to appear higher vs any calculated shipping that was offered in the past. The other quirk with GSP/eIS are duties and taxes are automatically applied. With USPS/CP it was really hit or miss. Just returned from PO awhile ago. Customer picking up 2 substantial parcels. All they had to do was sign. It did not appear money was owing. Mind you it could have been paid in advance but customer looked very confused so who knows.

Anonymous · ‎02-07-2024

Well aware now that it is an inferior service to say the least From my recollection the shipping charges are the same as it was with the GSP difference being it’s a service EIS used to Canadians that runs slower than molasses The reviews of this third party are horrendous with much the sane tone Speed and it would seem some sort of fall into some abyss never to be seen again which I find very very suspicious In twenty years on eBay selling and buying mostly from the south I never had a package go MIA never First time using this new EIS since the GSP was removed but gut is telling me this purchase may be the first 2 weeks since this purchase and still sitting I presume at the OSM shipper in Glendale Or it’s fallen into that abyss I mentioned 1 week since eBay said it arrived and crickets I believe it’s just a way for eBay to make note profit period Bottom line is profit secondary is the paying member I’ve read post after post read reviews after reviews about this OSM shipper and all the same Slower than a snail or lost Y’all wonder why eBay does nothing because they making their money I for one will have nothing to do with eBay or nice this fiasco of a buy is finished either by receiving the item or refunded because it fell into that abyss Shameful the utter contempt they have for non American buyers using a third party that has such a horrible reputation

marnotom! · ‎02-08-2024

@lotzofuniquegoodies wrote:
To my observations as soon as GSP & eIS became things the shipping options started to appear higher vs any calculated shipping that was offered in the past.

And we came to the conclusion--at least for eIS--that many of these instances of high shipping charges for eIS-forwarded items were the result of the sellers using flat-rate shipping within the US and not providing the eIS calculator with information on the items' shipping dimensions and weight, leading to the calculator using what could be a category maximum.

@lotzofuniquegoodies wrote:

The other quirk with GSP/eIS are duties and taxes are automatically applied. With USPS/CP it was really hit or miss.

eIS charges for duties and taxes are not always automatic, but there is a cautionary note in the shipping section of listings where they are not applied at checkout to the effect that the sale may be subject to customs charges at delivery.

I'm not sure what's "quirky" about charging for duties and taxes (often estimated) at checkout, anyway. Many US-based e-tailers now charge these amounts at checkout because they're using systems similar to the GSP and eIS.

@lotzofuniquegoodies wrote:

Just returned from PO awhile ago. Customer picking up 2 substantial parcels. All they had to do was sign. It did not appear money was owing. Mind you it could have been paid in advance but customer looked very confused so who knows.

How do you know those items were imports? Could the items have been of the "signature required" variety?

marnotom! · ‎02-08-2024

@Anonymous wrote:

Well aware now that it is an inferior service to say the least From my recollection the shipping charges are the same as it was with the GSP difference being it’s a service EIS used to Canadians that runs slower than molasses The reviews of this third party are horrendous with much the sane tone Speed and it would seem some sort of fall into some abyss never to be seen again which I find very very suspicious In twenty years on eBay selling and buying mostly from the south I never had a package go MIA never First time using this new EIS since the GSP was removed but gut is telling me this purchase may be the first 2 weeks since this purchase and still sitting I presume at the OSM shipper in Glendale Or it’s fallen into that abyss I mentioned 1 week since eBay said it arrived and crickets I believe it’s just a way for eBay to make note profit period Bottom line is profit secondary is the paying member I’ve read post after post read reviews after reviews about this OSM shipper and all the same Slower than a snail or lost Y’all wonder why eBay does nothing because they making their money I for one will have nothing to do with eBay or nice this fiasco of a buy is finished either by receiving the item or refunded because it fell into that abyss Shameful the utter contempt they have for non American buyers using a third party that has such a horrible reputation

I guess it depends on where you live and what you've grown accustomed to. Here on Vancouver Island, I've rarely had an item sent directly through USPS Priority International take the claimed 6-10 business days to reach me. It's usually more like 15-21 calendar days, with the occasional one taking almost a month. Letterpost is the worst, though. Sometimes letters will take a month to reach me from the US, and back in the days when mailed payments were a thing on eBay, it took almost two months for my wife and I to receive one of those from Florida.

Of course you're going to see lots of negative reviews of Asendia online. Most people don't post positive reviews because they expect everything to go well. Of course it would have been nice if I had received my sweater in two weeks rather than three, but it arrived within the delivery time window stated on the listing page despite delays due to weather. I got what I was led to believe I was going to get, so there's that.

And of course eBay is doing this in an attempt to improve its bottom line. It's registered as a business, not a charity.

devon@ebay · ‎02-08-2024

@reallynicestamps wrote:

Because the help pages are not dated difficult to know if they are similar to zombie threads and no longer valid/truthful.

Good point.

devon@ebay

So two questions.

When is eIS to be paid?

Which choice is the default,or must the customer choose before continuing?

And a suggestion- that the help pages be dated when they are added or changed.

Hi @reallynicestamps! Depending on the country the item is being shipped to and if we present the buyer the option, they can choose to pay for all of the EIS fees up front or when the item is going through customs.

reallynicestamps · ‎02-08-2024

To my mind it is not a value added service from a buyers perspective.

It's a SELLER PROTECTION service.

Nothing in it for the buyer. And shouldn't be sold that way.

1.)We still pay import fees.

2.)More items are available when eIS is in play.

3.)It might sometimes be a little cheaper.

4.)..... That's about it.

The bad packaging is not an eIS problem. It's a seller problem probably best addressed with them or in feedback which now allows pictures.

intimewithmusic · ‎02-09-2024

@reallynicestamps

To clarify, I never said EIS was "Value added" from a buyer perspective.

l said "Not to forget these "issues" are a buyer's prospective. I pointed out this is to our advantage as a seller."

Issues are negatives.

Values added are positives.

The buyer ISSUES I pointed out create a competitive opportunitiy for the Canadian seller due to the ISSUES created by EIS.

I'm sorry you misunderstood that but that is specifically what I said.

IT

marnotom! · ‎02-09-2024

@reallynicestamps wrote:

It's a SELLER PROTECTION service.
Nothing in it for the buyer. And shouldn't be sold that way.
1.)We still pay import fees.
2.)More items are available when eIS is in play.
3.)It might sometimes be a little cheaper.
4.)..... That's about it.

I remember back in the US GSP days seeing a few .com posts from some buyers saying that they preferred the GSP to direct mailed shipments because the GSP bypassed the problematic customs bureaux in their countries, some of those problems possibly being the buyers having to drive to out of the way facilities to collect their mailed items, having to "enhance" the wages or salaries of customs officials in order to retrieve their items, IOSS numbers not getting transmitted to the destination country, or having to wait extra time while the item worked its way through a very backlogged system.

I suspect that if and when eIS consistently offers the choice between prepaid duties (and taxes, if applicable) and paying those fees to customs, many buyers are going to opt for the former, even if it comes at a bit of a price.

We Canadians have it pretty good when it comes to personal imports sent by mail. It's not this way in all countries.

intimewithmusic · ‎02-09-2024

@marnotom!

"We Canadians have it pretty good when it comes to personal imports sent by mail. It's not this way in all countries."

I agree, however due to this the exploitation of some major platforms like Temu they may soon ruin that. This show is about their growth through focusing on items that come in duty free.

CNBC "The Future Of Online Shopping" (Published Feb 2023 Posted to YouTube Feb 2024)

Anonymous · ‎02-15-2024

I agree and never have I left negative feedback for sellers for long shipping times This new EIS as far as my experience on 20 years on eBay is just terrible If the item eventually arrives and the item is as described I’ll leave positive But I’ll leave my feedback for eBay by closing my account That’s it that’s all

Anonymous · ‎02-15-2024

Right on !!

Anonymous · ‎02-15-2024

We Canadians have it pretty good ? What ? Compare what the limit is on goods being imported that are taxed and duty ! You need to inform yourself on what the limit is on goods coming in Check the CBSA and you’ll come ti know your comment is ridiculous !

marnotom! · ‎02-16-2024

@Anonymous wrote:

We Canadians have it pretty good ? What ? Compare what the limit is on goods being imported that are taxed and duty ! You need to inform yourself on what the limit is on goods coming in Check the CBSA and you’ll come ti know your comment is ridiculous !

eBay purchases made by Canadian buyers from Canadian sellers are subject to being taxed as well. It's just that Canada now has an inefficient mechanism for collecting taxes on transactions made from sellers outside of the country compared to many industrialized nations, such as our neighbours to the south.

As for duty, there are a lot of consumer goods that aren't subject to duty in the first place, so the low limit is pretty much a nothingburger.

And, yes, Canada has it pretty good when it comes to customs' handling of personal imports compared to some countries. I take it you're not familiar with how postal imports in Brazil are handled. Just as an example.

brettjet38 · ‎02-16-2024

I never have, and NEVER will purchase ANYTHING using the EIS the same way as I have never really used the now retired GSP (unless it was a large "lot") occasionally...

Shop LOCAL, and support your fellow Canadians, that is what all this is about and what your Canadian Gov wants.

All Western Nations are going nationalistic and would much prefer you support your local economy, hence the reason all sales are TAXED and it costs way more to have items shipped, the bubble has burst...

Reducing your carbon footprint is the new goal, and making it more expensive to import goods is a good way to do that...

...15 min cites by 2030 folks, it's a real thing.

reallynicestamps · ‎02-17-2024

major platforms like Temu they may soon ruin that. This show is about their growth through focusing on items that come in duty free.

Whatever happened to Wish?

There were some quite amusing memes about what people actually received from that site.

I remember ordering five tops there. Four did not fit- or even match the publised measurements.

I wanted to return them all, within the return period, and they just refunded me and told me to keep them.

One of those my tiny DD took.

One did fit, so I kept it. Wore it twice and it disintegrated in the wash.
The three remaining got donated.

marnotom! · ‎02-17-2024

@reallynicestamps wrote:

Whatever happened to Wish?

Interesting you should ask.

Looks like after losing truckloads of money over the past year or two, its parent company has just--and I mean just--dumped it. The Singapore-based buyer got it for a bargoon.

https://www.cnbc.com/amp/2024/02/12/wishs-sale-to-singapores-qoo10-ramps-up-competition-for-temu-she...

mycopcar1 · ‎05-24-2024

I am browsing around looking at comments because I’m wondering why my seller sent me something and it’s been sitting for 4 days already from Illinois to Hamilton Ontario. It arrived 4 days ago at the EIS …they should do what Amazon does

marnotom! · ‎05-25-2024

What are you thinking of specifically, @mycopcar1? Having sellers warehouse their items with eBay? Many eBay listings are one of a kind, so there’s no point in the seller using a Canadian eBay warehouse for an item that could go to 200 other countries.

Or are you thinking that eBay should mess up more of its shipments as Amazon has done that with about half of mine in the past couple of years?