Buyer Central

Seller not providing tracking number on item already shipped saying it is a delay with the courier

So, I bought a phone from this company which was ebay Refurbished guaranteed and it arrived on time in like 2 business days. For the fathers day event there was a coupon so I bought the exact same phone and when I asked about why there is no tracking...

Can't list from app

Drafts on app do not work anymore for me. I list from uploading photos on my drafts from the app, cause i dont need to upload everything to computer. When i click it says: we're sorry, there was an error. Anyone else? Anyone figured how to fix it? Be...

eBay's International Shipping Program is ABSURDLY frustrating

I've been an ebay Buyer for 20+ flippin' years and never has it been *THIS* difficult to make a simple purchase. Why has this seemingly simple process become so daunting now? It's fine if I'm buying a single item, but generally, because of the type o...

Sales Tax on Sales Tax on Sales Tax on Sales Tax

I'm closing both my eBay and Reverb accounts because I REFUSE to pay sale tax that was already paid on the item when it was originally posted.These companies will collect taxes EVERY time it's resold.So you think it's normal to tax an item every time...

EBay’s shipping service with other countries than canada

So I am wondering why shipping has skyrocketed for some people in the us or uk who use eBay to ship or eBay hub? This last purchase I made I was told and not the first time either that the shipping money was for them to keep and the were mad because ...

Package stuck at Glendale Hights

Hi all, I've had a package stuck At the eBay international hob in Glendale Heights. The package Has been sitting at the hub since May 24 two weeks with no update to shipping. I've checked parcel app and the only tracking associated with the item is t...

Resolved! Need correct tracking code, Ascendia code doesn't work, eBay Intnat'l Shipping from US, held customs

I've got something coming from the US, sent via "eBay International Shipping". It's a small item, it doesn't seem to have been sent using the global shipping thing. Shipping seems to be USPS.Ebay tracking says it's "Held in Customs" in Toronto since ...

How long do Canada Customs last?

2 months ago I bought a camera from a seller in Ukraine. It was estimated to arrive sometime between May 6th- June 5th. It's June 5th and the package still has not arrived. I want to know how long customs take because when I track my package it says ...

Item Stuck in Glendale Heights, IL

devon@ebay Hi, I saw your name on other posts. I placed an order on May 13th from US, I'm in Canada. The seller sent the item the same day and it was received in Glendale Heights on May 15th. It "arrived at hub" on May 20th and no update since. When ...

Anyone know who does last mile delivery for Mailboxes Etc?

I'm contemplating a purchase from a seller in Spain who uses Mailboxes Etc for shipping. I've never dealt with this courier company and was wondering if anyone know who does last mile delivery in Canada for them? Do they hand off to Canada Post or us...

vinyl record shipping costs from USA to Canada.

I am looking for a better understanding of the shipping costs for vinyl records from the US to Canada. I used to regularly purchase vinyl records, both 7" and 12", from US sellers. However, the current shipping costs listed seem incredibly high. The ...

Can't combine shipping with Global Shipping Program

After being passed around by people who assured me that you CAN combine items (as far as they could tell ---GAH!!! NOTE: that is not the word YES) and then cut off when transferred to an equally unqualified person who put me on hold. I wasted more ti...

Monogram Banner with the latter M monogram on it

They use to come in a size (12” X 17.5 “) I made a spot for it in 7 years ago thinking that it can be available in this size.Mr. Lewie Muscat Thank you …. One photo attached

Best payment method on eBay?

Haven't purchased anything from eBay in over 10 years. Is PayPal still the best method to use when purchasing items off eBay? Do you just get extra protections using PayPal as a payment method on eBay? Is it fine to use credit card on eBay as well?

Question about using spouse card as payment method

Hi. So I usually buy items (hockey cards) below $150, and always use paypal which uses my chequing account. But I have an offer from a seller, totalling over $600 and paypal will only do e cheque which the seller won't accept. So since i don't own a ...

EBay International Shipping (EIS)

I refuse to buy from any seller that does not offer an alternative to EIS. As a Canadian, I have bought items (not necessarily on EBay) from all over the US. EIS is by far the slowest system I have ever dealt with. For example, I bought an item from ...

eBay International Shipping Illinois Hub

Does anyone have any recent experiences to share that could shed light on how quickly packages are being processed at the international hub in Illinois? I've read a bunch of horror stories, but was hoping to get some recent reports that show what the...

shipping

i have an order was ship on may 8 and it stuck at ebay international hub from that date somebody could help on this one ?

Expedited Lite question - is it going to stop soon?

I thought I saw an email (not on ebay) that said Expedited Lite was stopping sometime in May. Of course, I can't find the email now. Haven't used it yet but have a pkg to list that could make use of Exp Lite. Anyone know if it is continuing or ending...

Item is late but seems to be on its way... maybe?

Hi there, Ordered an item from a seller in the US on March 26. The seller shipped the item on the same day, and it was supposed to be delivered on April 11 at the latest (I'm in the Toronto area). I decided to not ask for a refund just yet since the ...

Preorder Scam Help

Hello All, Hoping for help and directionPurchased a preorder for a figure in December 2023.At the time I did not realize that the preorder was not available and still not available.When purchased the seller stated that they will send a fake tracking ...

International shipping method

The new international shipping method caused me so much trouble that I won't ever buy again on this platform. Too pricy, soooo long to get the packages because of the new hub. Ridiculous, it should go back to the old shipping method, best for the sel...

New emails from eBay

Unsure if anyone else will see this the same way but to my mind the new email headers we are getting are a form of misleading eBay spam. If I am going to get mail like that I would like to be able to see in advance what it is for. New: No listing tit...

Resolved! Item received after refund, should I also pay back to Pitney Bowes Limited?

Hi, I purchased an item which did not show up within the estimated delivery date so I asked and got a refund from ebay. However, I received the item finally a week after the refund so I should pay back the seller. May I know how to do that? According...

eBay is no any contact way like phone or email?

I try to tap the buttom ffor contact us.but it makes me disappointed.It just turn back to the home page and show meLooks like this page is missing. If you still need help, visit our help pages.Is this what eBay doing to the customer?I really need a h...

ebay restricted my account

Hello guys, I am thinking of filling a small claims against ebay. My problem is I sold a luxury bag which is brand new and comes with receipt. I listed the item not accepting any returns. I was able to sell it after a few days. I then shipped it to e...

Item lost in Glendale hub

So 2 days ago usps returned my package to Ebay's glendale hub and it got lost so I contacted ebay and they said they will try to find it will I get my item?

can not request a refund

I placed a pre-order for a 2023-24 Panini Prizm retail box in January this year. It is now May and I am still waiting for my order. The last communication from the seller was in February. They said Panini had shipped it to them. They have now set up ...

eBay international shipping--package lost?

Hello, Fellow Community Members,This is my first time placing an order internationally. I have read all the posts regarding the many steps taken before an item gets to Canada from the US. However, my case seems to have taken a turn.Initially, the sel...

Refund Questions

I was wondering how the refund process works.Ebay made me attach my visa to the account to start a refund, however the money was still on hold in my ebay account.Ive refunded the buyer after recciving the item, however now I have a charge on my Visa ...