Buyer Central

vinyl record shipping costs from USA to Canada.

I am looking for a better understanding of the shipping costs for vinyl records from the US to Canada. I used to regularly purchase vinyl records, both 7" and 12", from US sellers. However, the current shipping costs listed seem incredibly high. The ...

Can't combine shipping with Global Shipping Program

After being passed around by people who assured me that you CAN combine items (as far as they could tell ---GAH!!! NOTE: that is not the word YES) and then cut off when transferred to an equally unqualified person who put me on hold. I wasted more ti...

Monogram Banner with the latter M monogram on it

They use to come in a size (12” X 17.5 “) I made a spot for it in 7 years ago thinking that it can be available in this size.Mr. Lewie Muscat Thank you …. One photo attached

Best payment method on eBay?

Haven't purchased anything from eBay in over 10 years. Is PayPal still the best method to use when purchasing items off eBay? Do you just get extra protections using PayPal as a payment method on eBay? Is it fine to use credit card on eBay as well?

Question about using spouse card as payment method

Hi. So I usually buy items (hockey cards) below $150, and always use paypal which uses my chequing account. But I have an offer from a seller, totalling over $600 and paypal will only do e cheque which the seller won't accept. So since i don't own a ...

EBay International Shipping (EIS)

I refuse to buy from any seller that does not offer an alternative to EIS. As a Canadian, I have bought items (not necessarily on EBay) from all over the US. EIS is by far the slowest system I have ever dealt with. For example, I bought an item from ...

eBay International Shipping Illinois Hub

Does anyone have any recent experiences to share that could shed light on how quickly packages are being processed at the international hub in Illinois? I've read a bunch of horror stories, but was hoping to get some recent reports that show what the...

shipping

i have an order was ship on may 8 and it stuck at ebay international hub from that date somebody could help on this one ?

Expedited Lite question - is it going to stop soon?

I thought I saw an email (not on ebay) that said Expedited Lite was stopping sometime in May. Of course, I can't find the email now. Haven't used it yet but have a pkg to list that could make use of Exp Lite. Anyone know if it is continuing or ending...

Item is late but seems to be on its way... maybe?

Hi there, Ordered an item from a seller in the US on March 26. The seller shipped the item on the same day, and it was supposed to be delivered on April 11 at the latest (I'm in the Toronto area). I decided to not ask for a refund just yet since the ...

Preorder Scam Help

Hello All, Hoping for help and directionPurchased a preorder for a figure in December 2023.At the time I did not realize that the preorder was not available and still not available.When purchased the seller stated that they will send a fake tracking ...

International shipping method

The new international shipping method caused me so much trouble that I won't ever buy again on this platform. Too pricy, soooo long to get the packages because of the new hub. Ridiculous, it should go back to the old shipping method, best for the sel...

New emails from eBay

Unsure if anyone else will see this the same way but to my mind the new email headers we are getting are a form of misleading eBay spam. If I am going to get mail like that I would like to be able to see in advance what it is for. New: No listing tit...

Resolved! Item received after refund, should I also pay back to Pitney Bowes Limited?

Hi, I purchased an item which did not show up within the estimated delivery date so I asked and got a refund from ebay. However, I received the item finally a week after the refund so I should pay back the seller. May I know how to do that? According...

eBay is no any contact way like phone or email?

I try to tap the buttom ffor contact us.but it makes me disappointed.It just turn back to the home page and show meLooks like this page is missing. If you still need help, visit our help pages.Is this what eBay doing to the customer?I really need a h...

ebay restricted my account

Hello guys, I am thinking of filling a small claims against ebay. My problem is I sold a luxury bag which is brand new and comes with receipt. I listed the item not accepting any returns. I was able to sell it after a few days. I then shipped it to e...

Item lost in Glendale hub

So 2 days ago usps returned my package to Ebay's glendale hub and it got lost so I contacted ebay and they said they will try to find it will I get my item?

can not request a refund

I placed a pre-order for a 2023-24 Panini Prizm retail box in January this year. It is now May and I am still waiting for my order. The last communication from the seller was in February. They said Panini had shipped it to them. They have now set up ...

eBay international shipping--package lost?

Hello, Fellow Community Members,This is my first time placing an order internationally. I have read all the posts regarding the many steps taken before an item gets to Canada from the US. However, my case seems to have taken a turn.Initially, the sel...

Refund Questions

I was wondering how the refund process works.Ebay made me attach my visa to the account to start a refund, however the money was still on hold in my ebay account.Ive refunded the buyer after recciving the item, however now I have a charge on my Visa ...

How do I retract an offer?

Hi.After looking at an item closely, I'd like to retract an initial offer I made. Is that possible? Thnx

I won an auction and the seller just jacked up the shipping rate from 4 to 10$ How is this possible?

I had won an auction for a cheap baseball card that was just a few dollars and as I went to go pay today, I noticed he jacked the shipping cost from 4 to 10 dollars! How is this allowed? I have the screen shots to play it. I'm not going to pay 10$ sh...

eBay won't help me because I picked the wrong reason for return request, is this a joke?

I ordered some parts, it even has the green checkmark from eBay: Fits your vehicleBut it does not fit my car, so I contacted the seller and start a return process, this is where eBay said it is all my fault, I picked the reason of return as:it does n...

Item stuck at eBay hub!

Hey guys, I got my sister a birthday present on eBay which is a Apple watch, I have shopped using the international shipping program before and it always came on time, my sisters birthday is on may 6th and the estimated delivery day is by the 1st, th...

Outbid over a minute after auction ended - help?

Hi all, I'm fairly new to EBay and just now was outbid at 1:31:18 my local time for an auction that was supposed to have ended at 1:30. I received the warning email at 1:31:18 when the "winning" bid came in, but was watching the auction and assumed t...

How long will it take to go from Glendale heights To Toronto?

I ordered my package march 25th and now it says it arrivied in Glendale. Will it arrive to me by next week? It says April 9-16 which is a long time

Item not moving from International Hub?

Ordered a suit from the US the month before a special event, item shipped out April 3rd.It was a sure match for what I was looking for, and I was relieved about not having to worry about finding a suit. Item made it to the international hub in Glenda...

new seller return scam

Hi all. Got a new scam that ebay is falling for but we are not going to fall for. About feb 1 or so we bought a "new" printer printhead for $34 CAD all in from a china seller (they do not exist outside of china). It arrived april 1. Put it in the pri...

smell on clothes from UK

Dear all, I do buy clothes and shoes on ebay and have noticed that only clothes from the UK have a smell that is nauseating (and very difficult to get out). I am not asking for help with the smell. I am asking if others have noticed the same thing sp...

Resolved! Seller accepted offer on items, but is now showing on vacation when I attempt to contact.

I saw a few items from a buyer that I liked and decided to send offers on them. The seller accepted two of the offers, and declined for a third item. I still wanted this third item, and the sellers page mentioned combined shipping, so I requested a t...