Canada Post does NOT DELIVER to my physical address, and the items listed DO NOT ship to a P.O Box.
Sigh.
Many US sellers, stupidly, do not ship to PO boxes.
Once upon a time US sellers who used couriers (like UPS) could not deliver to post office addresses because the PO clerks would not sign and take responsibility for them.
This is no longer true, but newbies copy old Terms of Sale without understanding what those ToS say and why and what they actually mean.
When I look up some of my customers on Google Maps (because I'm nosy and have way too much time in my hands) I notice that a lot of what seem to be apartment addresses
#123-- 45Main St.
Anytown NY 90210
are actually strip malls with a post office or a Mailboxes R Us outlet.
PO boxes are the safest addresses. Only a keyholder can open them and if the item won't fit in the box, the keyholder has to present ID to claim the parcel from the clerk.
The seller is one of those dimwits. Out of touch and... well any seller using the GSP is paranoid to begin with, since there are cheaper and equally secure shipping methods available.
The demand is not enforceable.
Does your local Post Office or postal outlet ever receive items that were not left in boxes or which were improperly addressed?
Anyway.
GSP gets purchases from sellers, most of whom use USPS.
They they ship pallets and containers of purchases together to Canada (and over a hundred other countries).
Normally those pallets end up at Canada Post in Mississauga.
And usually those purchases are then shipped by Canada Post, unless they are too large-- in which case they are also too large for GPS.
Now Canada post has my expensive item, said they tried to deliver which they didn't left a note, which they didn't and nowhere to pickup because the item is in limbo not having a deliverable address.
Canada Post does deliver to PO boxes and community mailboxes.
If you had given your mailing address you would have your package.
That note should tell you where and when you can pick it up...
They only Hold items for a short time, usually about a week.
That was your first mistake- giving an undeliverable address.
Worse.
By giving an undeliverable (street) address, you opted out of the Money Back Guarantee.
If your purchase is not at the PO waiting for pickup, you may not be able to use the MBG to get a refund.
This is where the GSP is a saving grace.
Open the Item Not Received Dispute in the Resolution Centre at the bottom of this page.
Request a GSP specialist look at the Dispute.
Most Disputes are handled by robots, this should put it in the hands of a trained human being.
As to trackingnumber: once your package leaves the Erlanger KY plant, you should be emailed a tracking number .
Now some boilerplate:
Unison worked this out for buyers who have not yet received their GSP shipment.
TRACKING SYSTEM FOR GSP
I found this thread today while awaiting a shipment. Once I learned that Pitney Bowes was the relevant company, I was able to find my package's tracking info in about 10 seconds.
Step 1: Go to the Pitney Bowes Parcel Tracker page at https://parceltracking.pb.com/app/#/dashboard/
Step 2: Enter your eBay-supplied Global Tracking number (mine began with UPAA...)
Step 3: You will be shown limited tracking info. In my case, only up to the point the package left the USA and entered Canada.
Step 4: Click on the "Track on carrier's website" link at the top right.
Step 5: You will be provided with tracking on the page of the actual shipping company, in my case Canada Post, with a tracking number in THEIR system.
Problem solved! If only eBay would put a link to https://parceltracking.pb.com/app/#/dashboard/ in their shipping emails, this could all be avoided...
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