@lotzofuniquegoodies wrote:What I'm thinking is that Erlanger may have customs inspectors from both US Customs & Canada Customs in their facility involved with inspections and or pre-clearance and very likely because shipments are going out with multiple carriers - USPS, DHL, Fedex, UPS etc they also have offices in that same building to reduce handling once the freight is approved for forwarding. The process is supposed to be paperless, but there are still a number of steps involved to get freight on its way. Random additional inspections can happen again when the freight reaches either border and that in a very large nutshell is what can cause delays.
"Either" border? There's only one, isn't there? 
Keep in mind that the GSP serves about 100 different countries. I find it unlikely that 100 customs officers from 100 different nations would be paid by their respective governments to shack up in a US town of about 20 000 people in order to inspect outgoing freight shipments when that job can be done perfectly well when the shipment reaches the destination country.
Any inspection seems to be done by warehouse staff with some very basic training and directives. e.g. "Guitars may have verboten wood in them. Don't forward them to the destination country." "Zippo lighters may have fuel in them. Don't forward them." You get the idea.
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