Your item is being inspected on shipping hub

gabric-50
Community Member

Hello can somebody explain why my package is being inspected at the shipping hub for 3 days, I just don't understand what they are doing can someone explain it to me please ? Thank you.

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Your item is being inspected on shipping hub

marnotom!
Community Member
That’s just the last scan your item received. It may now be waiting for a truck with enough room for your item and it’s just waiting to be scanned again. Or maybe that scan has been done but the information hasn’t been transmitted to eBay or the tracking site.

No need to get that worried about what’s happening to your item until the estimated delivery period anyway.
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Your item is being inspected on shipping hub


@gabric-50 wrote:

Hello can somebody explain why my package is being inspected at the shipping hub for 3 days, I just don't understand what they are doing can someone explain it to me please ? Thank you.


@gabric-50 

The inspection part means that it along with thousands of others parcels, got put aside for an inspection by customs officials. Unfortunately every parcel can't be first so they go through them as fast as they can. Once it has completed the inspection process it gets either held back (if it didn't pass) or moves along on its merry way.  Just have to be patient. (If you view the front page of the listing page for items being purchased internationally it does note that items can be delayed by customs.) 

International shipment of items may be subject to customs processing...

If you order much internationally you can get a good lesson on the customs process by watching Border Security on many fine cable channels.

-Lotz

 

Message 3 of 55
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Your item is being inspected on shipping hub

Thank you for your help !

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Your item is being inspected on shipping hub

I appreciate your time, thank you !

Message 5 of 55
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Your item is being inspected on shipping hub

ndlz84
Community Member

I don't get that, I thought that only happens when it ENTERS a country. My £600 motherboard is being "Inspected" in Chicago, IL while I'm in Wales, UK. It's been there for SIX DAYS NOW! It's nice it's seen some US states and I hope it's taking pictures, but I'm getting worried. Still a while till est delivery date though. I'm just worried about fees and "inspection" damage.

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Your item is being inspected on shipping hub

This was shipped from the US and does the shipping method on the listing state eBay International Shipping? It sounds like the seller shipped it to the EIS  Hub who then forwards it.  They sometimes check the item if they need more information for the customs form.  Then they forward it to the destination country.  It is a fairly new program and it does seem to take a while to process the packages there and get them moving.  Also, the tracking does not always update right away so some items will show as still being in the US when they are actually on their way to the next country.

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Your item is being inspected on shipping hub

@ndlz84   Does the package say that it is in Chicago or Glendale Heights IL?

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Your item is being inspected on shipping hub

These are the last 3 entries on eBay(Top is latest)

 

 

  • 14 Jun 2023
    7:06pm PDT
    Arrived at shipping hub
     
  • 14 Jun 2023
    2:48am PDT
    Out for delivery to shipping hub
     
  • 14 Jun 2023
    2:29am PDT
    At local FedEx facility
    CAROL STREAM, IL 60188
     
    and the status message at the top says:
     
    Your item arrived at our shipping hub.

    Your item arrived at our shipping hub.

    Your item is being inspected.
     
    but if I click on the FedEx tracking number, it takes me to the FexEx website which says:
    Unfortunately we are unable to retrieve your tracking results at this time. Please try again later.
     

 

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Your item is being inspected on shipping hub

yes, shipped from Tennessee and yes, it says "eBay international shipping".

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Your item is being inspected on shipping hub

Both Carol Stream and Glendale heights are suburbs of Chicago. They are about an hour and a half apart according to Google Maps.

Chicago in turn is home to one of the largest airports in the USA.

 

More important.

What is the last expected delivery date?

If it doesn't turn up by then, come back for instructions about eBay's Money Back Guarantee.

Message 11 of 55
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Your item is being inspected on shipping hub

It will sit there for weeks. The expected delivery date will pass. You'll open a case. eBay will immediately refund you. The tracking will update to "This item cannot be exported". You'll be told you'll get an email explaining, but you won't.

 

Just wait, get your money back and move on.

 

It's almost like nothing can be exported from the US any more.

 

If eBay are simply refunding then I'd like to know what's going to happen to all these "Cannot be exported" packages.

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Your item is being inspected on shipping hub


@techtorture wrote:

 

 

If eBay are simply refunding then I'd like to know what's going to happen to all these "Cannot be exported" packages.



The answer to that is in the terms and conditions linked to the listing page. Presumably, you agreed to them when you purchased the item.

https://pages.ebay.com/internationalshippingprogram/buyer/terms/

The item is disposed of somehow or liquidated. The old Global Shipping Program handled unforwardable items the same way.

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Your item is being inspected on shipping hub


@marnotom! wrote:

@techtorture wrote:

 

 

If eBay are simply refunding then I'd like to know what's going to happen to all these "Cannot be exported" packages.



The item is disposed of somehow or liquidated. The old Global Shipping Program handled unforwardable items the same way.

I'll re-phrase, I'm curious, but not curious enough to read reams of waffle. I appreciate you you doing that bit for me.

 

Must be costing eBay an awful lot of money.

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Your item is being inspected on shipping hub

I think most corporations that set out new ventures like this anticipate them to be money pits for their first year or two while their teething pains get worked out. eBay International Shipping does have history on its side, though, as Pitney Bowes operated the similar but not similar Global Shipping Program for eBay from 2013 to about now-ish and I’m sure lots has been learned from that venture.

As for the terms and conditions, I haven’t read them from top to bottom, but my browser’s “find in page” function is pretty good at helping me find the part of the waffle I need to find. 😁
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Your item is being inspected on shipping hub

Must be costing eBay an awful lot of money.

The "liquidation" part is a possible profit  income centre.

The unforwardable packages are being sold to one of those places that resell to guys like this:

https://www.youtube.com/watch?v=sqZEegG7vGc

This pair are not overly pushy about what they get. They've had some stinkers and are upfront about them.

 

EBay is only out their fees on this stuff.

And good will of course.

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Your item is being inspected on shipping hub

marnotom!
Community Member

Eek.  Don't let my spouse see that video.  She's already been having a time with an auction house in the Fraser Valley that seems to specialise in overstock and scratch-and-dent goods.

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Your item is being inspected on shipping hub


EBay is only out their fees on this stuff.

And good will of course.


They're asking for trouble.

 

I purchased scrap hard drives, assuming it's correct they can't be exported, then let's look at this scenario :

 

Dodgy seller in US lists scrap HDs with a market value of $100 for (eg) $1000.

 

Accomplice in Canada buys HDs.

 

Seller ships and they arrive at shipping centre. They can't be exported so eventually get sold on.

 

Buyer opens case and gets $1000 refunded by eBay.

 

Seller and buyer share the extra $900.

 

Sure, eBay might find someone stupid enough to give them $1000 for the package. But I doubt it.

 

 

Message 18 of 55
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Your item is being inspected on shipping hub

If it turns out that EasyShip’s inability to secure carriers or insurance for HD shipments (Note: My hypothesis) is going to be a long term issue, I think what would happen is that sellers with HD listings will find that eIS hasn’t been applied to those listings.

I’ve seen a few posts on the .com boards from sellers wondering why one or some of their listings don’t have eIS attached to them, so I think eIS can be set on eBay’s end to exclude certain sub-categories in a manner that the old GSP never did.

Message 19 of 55
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Your item is being inspected on shipping hub

It was Glendale Heights when I checked where FedEx delivered it. After two weeks, it finally changed.... It's "ON THE MOVE"! I'm so relieved. Thanks peeps. I thought the windy city blew my package away, but as it turns out it was in the "sticky" bit, just outside.

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