Community & eBay Site Issues

Why is there only 2 option at the contact us call you or call me I want a live chat option and email

1 need more contact option, 2 sick of this **bleep** Hello jesters78,We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. If you had your PayPal account linked to your eB...

security certificate issues when trying to do a search

Has anyone else had a security certificate pop up come up when trying to do a search for anything? I keep getting multiple pop ups for this at once, and I have to shut down the page to get out of it. Just wondering what this actually is, and how to f...

Ebay contact

What is the best way to contact ebay? Their customer service rep asked me to email them documents regarding an outstanding case; however, when I emailed back, their email inbox is full (customerhelp@ebay.com).. "Failed to deliver to ''LOCAL module(ac...

Why have the number of watcher/views disappeared from my listings?

Earlier today I was able to see the number of watchers/ views on my listings. I checked again and now all that information (watchers/views) has disappeared. I did not make any changes to how I list things. Does this happen to other sellers? Is there ...

Why can't I contact Ebay by email?

Is there an email for Ebay's customer support? or a Contact US that isn't a phone number? I am asking because emails contain the conversation log and offer a record of what was stated should a dispute ever arise. Perhaps it is highly unlikely that a ...

why is it so difficult to get a simple contact us without having to choose from a useless list

trying to find out how my order was shipped via the global shipping program, shows a UPS tracking number and that it was delivered to Kentucky but I am in Canada. tried the contact us us and keep getting options that do not pertain to my question. is...

Buyers receive a message saying I don't ship in is area

I have a big problem that makes me lose a lot of sells. Here is the problem: Every english customers who wants to buy from my store says they cannot check-out. They receive a message saying I don't ship in there area (but I ship WORLDWIDE). I am not ...

eBay.ca Site Issue Tracker - My daily problems using eBay.ca

Every time I use eBay I find broken links and issues with the site and I'm tired of it. The least ebay could do is provide a method for us to report these issues rather then having to call in and waste an hour of our time to spoon feed them help. I'l...

Having HTML problems

I just noticed that some of my listing are showing the HTML in the description which make it look confusing. They were listings I have been running for months now. Not all my listing are changed but at least 30% of them. I tried to revise and redo th...

Resolved! zero impressions, zero pageviews last 3 days

What is going on guys?? Instead of a daily average of 3000 impressions, just ZERO for the last 3 days! But eBay told me on the phone, everything would be fine. Any ideas? Someone same experience? Or just a Terrapeak glitch? But I also have almost no ...

Attaching photos via eBay messages: No response from server

I've run into a problem. In trying to resolve a transaction problem I'd like to send a photo through ebay's email and/or 'Messages' forum. Initially I attached a 3.5MB photo via email and sent it to a @members.ebay.com. address and subsequently learn...

Resolved! ebay.ca site issues

Whenever I access ebay.ca my laptop becomes sluggish and freezes- internet explorer has stopped working due to web site.This never happens when I access ebay.com or any other web site.

Page Not Responding

Anyone else having issues today with getting "Page Not Responding" when trying to access:- View sales report- Printing Invoices- Assign automation rules

Resolved! Marketing Tools: Page Not Responding

Another HUGE eBay problem today: I can't access the Marketing Tools at all. I don't know what is going on. I always get the site "Page not Responding".

Change Password

I am angry. Here is my last hour of eBay experience. Someone texts me hey can you buy this on eBay for me Rage level 2.Sure. Go to log in forgot password. Click text me temporary password, password does not match.... try again same thing... okay thir...

redirect off ebay page

Yesterday and today I am getting redirected right off the ebay site (not a pop-up ad or pop-under ad ... redirect completely right off the site) to a CHROME update page (which as far as I can tell is a "fake" page) - is anyone else experiencing this ...

About eBay.UK and eBay.UA

I've noticed that when you go to eBay.AU it requires you to re-establish a new password and username? Is this a legitimate eBay and if so why are they outside of the regular eBay Platform? Why are people not informed you are now moving to eBay.au and...

Is eBay consolidating and deleting your product variances and UPC’s?

Reaching out to the selling community, need to see if other sellers are experiencing this as well. Today’s site issue is the removal of variances from within the listing and the consolidation of quantities. UPC’s for all product variances are also go...

Advanced Search is acting flaky

Searching for listings with autographs. I know that sometimes listings just have the word "auto", so I used the Advanced Search and selected to search for autograph auto and selected from the drop down to use Any words, any order. The search that dis...

ebay web page freezes

only my ebay page freezes up quite often and I am only running the ebay page , all other sites are ok !How do I find out what's wrong ?Thanks Note this is my first time into a forum , so I hope I can figure out how to find the answer when ebay emails...

Postal code shows as invalid.

I have lived in the house I am at (newer neighborhood) for three years now. The Postal Code is still showing as invalid on Ebay (for distance and shipping calculations). I have to use my old Postal code from before I moved. Any way to get Ebay to upd...

Resolved! Problem with the date format

I still see "one month ago", "2 weeks ago" or "Wednesday" or "8m ago" as the "date". Why it hasn't been corrected yet? It's VERY annoying! And yes, I did change my preferences in "My Settings".

Import charges not always the same when viewed on .com and .ca

I've only noticed this once before but obviously there is a problem with some items. Item 221257682692 - Using an Alberta postal code, shipping charges show as $15.34 on both.com and .caImport charges on .ca show as $83.69, on .com as $20.08. Huge di...

Is anyone else having problems with not being able to delete old listings that have ended?

Is anyone else having problems with not being able to delete old listings that have ended? This is from my eBay summary page. I see the search is fixed...when opening a photo to look at and then closing out, the search button was directly behind caus...

last couple of weeks I have bid on two separate items ,and they have been withdrawn at end of biddi

Why is it in the last couple of weeks ,on two seperate items that I have been bidding on ,have been withdrawen at the end of the auction? Is this how the game is to be played ,are the selllers holding out for more money.

On my watch list I'm unable to place a bid. Is it a technical issue?

When using my iPad I can't place a bid on my watch list. I can on safari which I ended up doing, but when waiting for the last moments to bid it has put me at a disadvantage. Is anyone else having this issue?

Spelling Mistake for Nokia Lumia 920 in "Get The Latest Phones" ad

The ad "Get The Latest Phones" that appears on the front page of eBay has a spelling mistake. "Nokia Lumina 920" should show "Lumia", not "Lumina".

Resolved! Blocking bidders on .ca site

Why are there so many problems blocking a bidder fron links on.ca. Constantly get an error message and have to continually muck around and then it takes you to .com. What is going on with this.

How can I contact eBay by email. I am DEAF and cannot use phone chats.

'there is no eail contact for eBay? I cannot use the phone chats (deaf!) I am asked to get a PIN before I could put in orders to buy items. Wonder if there is another way of getting the PIN. I am begiining to give up on eBay if it is not possible. NO...

Having connectivity issues?

Hi everyone, We're wondering if anyone is having any issues connecting to the eBay website using any products from Bell? If you're using any Turbo Hubs/sticks, please let me know here. Thanks,