eBay’s import fees on goods imported by Canadians

I've finally got some answers from eBay's tax department regarding the import fees on goods imported into Canada by Canadian eBay buyers.

eBay itself does not add on these charges. The GSP does. GSP does not give buyers a breakdown of import charges, which is unacceptable. There are more than just import fees under the umbrella of import charges. GSP also does not provide any customs documentation/paperwork to the buyer. You have no means to get refunded by customs Canada for all the goods that were exempt from import fees. You pay upfront, at time of purchase. Your only recourse is to contact the seller so that they can change the shipper they choose to use. They do have the option to use any shipper they prefer.


eBay is pushing the GSP, for some reason. There are other things included in import fees by GSP besides import or customs fees. You have already paid hefty shipping fees, but using GSP who charge import fees include more shipping fees, brokerage fees, taxes, handling fees under the umbrella term, import fees. Buyers are unknowingly being gouged with unnecessary fees. If you have the item shipped USPS international, there will be no third party gouging because goods are shipped directly to the buyer. If customs so chooses, they will intercept packages and add the import fees that you must pay before your package is delivered. That's fair in my book. What unfair, unconscionable, is  having to pay the GSP unnecessary money just so they can fill their coffers. Be forewarned.The GSP is the only shipping company that I know of who charges all these bogus charges. Make sure you negotiate with the shipper BEFORE you bid or buy anything. Look up on the web, which goods are exempt from customs fees. There are many: goods made in America, Mexico, Canada, Europe, Antiques, computers and if buying yourself across the border, groceries are also exempt. Remember, GST or HST charges are applicable on all goods except groceries. Do the research to arm yourself with the facts so that you are not victims of gouging by GSP.

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eBay’s import fees on goods imported by Canadians

GSP is being retired, so this post is kind last year...

 

eBay International Shipping to replace Global Shipping Program?

Posted on 23/09/2022 by editor

eBay is apparently to replace its Global Shipping Program (GSP) with a new system called eBay International Shipping (EIS).

EIS is apparently intended to make cross-border shipping much easier for the customer and marketplace seller alike. Amongst other things gleaned from the (very thin) available information on the matter, customers can pay customs duties as part of the checkout process.

 

https://apex-insight.com/ebay-international-shipping-to-replace-global-shipping-program/#:~:text=eBa....

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eBay’s import fees on goods imported by Canadians

marnotom!
Community Member

Last year?  That post wouldn't be out of place on one of the GSP megathreads from about ten years ago!

 

@chriluh0, one of the big things about the GSP that doesn't seem to have been covered by the tax department is that technically speaking, the buyers don't pay taxes and duty on a GSP-forwarded item.  The "import charges" you see are an estimate based on the buyer's location and information on the item's category, shipping size, etc. that's been provided by the seller.  Pitney Bowes (the administrator of the GSP) is the entity on record for paying the taxes and duty, not the buyer.

 

Think of it this way:  If you lent your car out to a friend and they gassed it up for you. paid with a credit card, and you paid your friend back in cash, who would be the one on record as having filled up the tank?  Hint: Not you.  But you'd still be out the money for the fill-up.

 

And, yes, other charges related to customs processing are part of the import charges.  I've found that usually those charges work out to less than US$5.00, though it might be a bit more now thanks to inflation.  That's why they're called "import charges" and not "import duty and taxes."  Personally, I've found that with the right items, those charges are pretty reasonable compared to what other carriers charge.

 

As @brettjet38 points out, though, the GSP is being retired, so you'll have to figure out if eBay International Shipping--the replacement forwarding service--serves your needs better or not.

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eBay’s import fees on goods imported by Canadians

It sounds as if the new EIS gives the seller the choice of having the buyer pay  import fees upfront , and avoiding the possibility of the "customs delay" fraud, or having the buyer pay duty and taxes on the doorstep making the shipping costs appear lower.

 

I suspect we will soon be seeing a repeat of the "price gouging " complaints that led to5000 post long threads about UPS and other couriers.

At least currently the duty free allowance for imports from the US is now $150Cdn and tax free is $40,  up from the $20Cdn pre-2020.

 

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eBay’s import fees on goods imported by Canadians


@reallynicestamps wrote:

It sounds as if the new EIS gives the seller the choice of having the buyer pay  import fees upfront , and avoiding the possibility of the "customs delay" fraud, or having the buyer pay duty and taxes on the doorstep making the shipping costs appear lower.


My impression is that it's not the seller that makes this choice.  I did believe that there were plans or musings on EIS's end to give buyers a choice, but so far that hasn't happened.  I have gone through one seller's listings and found some that had an "This item may be subject to import charges and taxes on delivery" message while higher priced ones had the notation along the lines of "Import charges calculated at checkout."  

 

While I think it was the selling price of the item that triggered the "import charges at checkout" message, keep in mind that sellers using EIS are "protected" against non-delivery claims the way that sellers using the GSP are/were, so I think it's EIS that's currently making the choice on the handling of import charges, not the seller or buyer.

 

Since the import charges are a separate line item from the shipping charges just as they are/were with the GSP, I don't think this is a ploy to "make the shipping charges lower."

 


@reallynicestamps wrote:

 

I suspect we will soon be seeing a repeat of the "price gouging " complaints that led to5000 post long threads about UPS and other couriers.


I wouldn't be surprised.  Remember this thread?  I'm interpreting the OP's situation as a suggestion that the processing fees for an EIS shipment are quite a bit higher than those of the GSP.   In addition, I'm wondering if this eBay help page is hinting that having eBay charge the import charges at checkout is a less expensive option than having the buyer pay them at delivery:

https://www.ebay.ca/help/buying/postage-delivery/changing-delivery-address-method/international-purc...


 

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eBay’s import fees on goods imported by Canadians

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...

 

eBay International Shipping is currently available for eligible US sellers only at this time. We'll be expanding the program to more sellers soon.

How it works

If you're eligible, you'll be opted into the program. eBay International Shipping will become your default shipping option and we'll automatically add eBay International Shipping to your current listings. You may need to manually update some listings to offer eBay International Shipping.

 

We'll let you know when an item sells to an international buyer and provide you with the domestic shipping hub address. All you need to do is send your sold items to our domestic shipping hub, and we'll manage the international shipping and customs process for you...

 

"...eBay International Shipping will become your default shipping option."

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