Buyer in excluded country

So generally I only sell items in north america, However an international buyer(From the UK) purchased some items from me.

 

When I try to send him an invoice, I get a red message "

The buyer is requesting that you ship to a country that you have excluded."

 

So I went into my shipping preferences and removed the UK from my exclusion list, but I still get that error message. Can anyone please help me?

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Buyer in excluded country

Setup shipping for the UK in your listing the buyer is interested in and change the UK from shipping exclusions under account settings (shipping perferences). 

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Buyer in excluded country

If you go to Shipping -> International-> Destination-> United Kingdom you can specify that you will ship to the UK.

 

I assume that you never wanted to Block the UK as a destination? Did you by any chance use another seller's  listing and "Sell Similar"?  Nothing wrong with that , but we really have to read the entire listing form when we use that shortcut, making it not much of a shortcut at all.

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