Buyer wants to ship without cleared payment

Hello Guys,

 

A newbie question.

 

A buyer bought an item and messaged me that I need to ship it as soon as possible since its a gift item. 

 

I noticed the payment on PayPal from the buyer was shown as Pending, I messages the buyer about pending payment, and got the reply that payment will be cleared once the ship is done. And its a gift and I need to ship it as soon as possible. 

 

What should I be doing ?

 

 

Message 1 of 9
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8 REPLIES 8

Buyer wants to ship without cleared payment

Do Not ship the item until the payment clears!  You will not be covered if something goes wrong. 

Message 2 of 9
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Buyer wants to ship without cleared payment

Is it pending for 21 days because you're a new seller, or is it pending because the buyer paid via e-cheque?

If it's the former you do need to ship right away because it's not your buyer's fault that the payment is pending. If it's the later then yes, wait until it clears.
Message 3 of 9
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Buyer wants to ship without cleared payment

Assuming you're talking about an e-cheque and not the 21-day hold paypal puts on new and infrequent sellers:

 

Do Not Ship the Item Until Payment is Cleared.

 

There are two kinds of holds. The former is due to money processing times, the latter is due to seller-insurance delays. 

 

 

Message 4 of 9
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Buyer wants to ship without cleared payment

mcrlmn
Community Member

Just like everybody else...

Nope, not gonna happen until payment clears with PayPal.

Message 5 of 9
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Buyer wants to ship without cleared payment

Can you share EXACTLY what the wording is on the message from PayPal?
Message 6 of 9
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Buyer wants to ship without cleared payment

We never know the buyer will do, to risky sending a good first without  clear payment.

Message 7 of 9
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Buyer wants to ship without cleared payment

 

 

 And its a gift and I need to ship it as soon as possible.

While most people are honest, this would be a Red Flag to me.

Not quite a whole May Day parade, but a demanding buyer is more likely to be scamming than a polite one.

I am old and cranky.

 

and got the reply that payment will be cleared once the ship is done.

Here comes the parade.

Your buyer is scamming.

 

 

 The shipping and payment clearance are NOT connected.

Do NOT ship.

 

The payment will never clear.

Message 8 of 9
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Buyer wants to ship without cleared payment

Thanks for all the help guys...did not ship the item and have nt heard from buyer either.

It does look like a scam.

Message 9 of 9
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