Ebay changed the delivery time frame?

[rosepeak]

I'm confused as to why Ebay suddenly shrank the delivery time frame for all shipping methods by a large margin? Take a look at this listing for example. I've set my handling time to 5 days yet the earliest delivery date shown to buyer is only 3 days from the date of purchase! It's not even taking the handling time into account like it previously did! The latest delivery date has been set to much earlier than before too. What gives??

[devon@ebay]

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@lotzofuniquegoodies wrote:

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@rosepeak wrote:

I'm confused as to why Ebay suddenly shrank the delivery time frame for all shipping methods by a large margin? Take a look at this listing for example. I've set my handling time to 5 days yet the earliest delivery date shown to buyer is only 3 days from the date of purchase! It's not even taking the handling time into account like it previously did! The latest delivery date has been set to much earlier than before too. What gives??

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devon@ebay  Can you look into this please?

@rosepeak 

@regs43 

@cottagewoman 

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Hi @lotzofuniquegoodies! I can have the Shipping team look at this.  

[devon@ebay]

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@nhl_automotive wrote:

I have buyers claiming ebay is promising 3 day delivery from Vancouver to Florida. When I ship using Canada Post it shows up to a month for delivery to Florida although it usually takes no longer than 7-10 days. I'm not sure where they're getting this info from and it's really frustrating. devon@ebay 

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Hi @nhl_automotive! Do you have an order number that you can share for where the buyer is seeing these estimated shipping time?  

[backpacktreasures]

I have heard talk of this issue in Facebook groups, although I think it was referring to the US site. However, you may want to try a test with Standard shipping as opposed to Economy shipping and see if that works correctly.

[mrdutch1001]

I have been using "Standard" shipping as opposed to Economy shipping for the past 2 years as that has worked well for the estimated delivery time but that DOES NOT make any difference at current time> as of today it shows for shipping to the USA estimated delivery time as "Delivery:Estimated between Wed, May 21 and Wed, May 28" and I have 6 day handling time! and that is for Tracked PKt >which normally takes 8-12 days. (Note: This is for items currently listed on .COM.)