Ebay needs to invest more in their seach mechanism - example

I go to Ebay, do a search(s) using different numbers and nothing comes up.  I go to Google, put in the same search and the FIRST item to come up is a listing ON Ebay.  So why then can I easily  find an item on Google., that is on Ebay but Ebay's own search fails??  Same search parameters.

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Ebay needs to invest more in their seach mechanism - example

marnotom!
Community Member
What do you mean by “using different numbers”?
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Ebay needs to invest more in their seach mechanism - example

You can  search using slightly different numbers in hopes of turning up the item.  If a part number has a hyphen in it, you may leave it out, or try searching with it.  People will often use both numbers in case the searcher was unfamiliar with the exact spelling of the part.

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Ebay needs to invest more in their seach mechanism - example

marnotom!
Community Member
Sometimes using several search terms produces worse or less accurate results than keeping the search simpler by using just a couple. I’ve had better luck searching by part number by just entering one variation instead of several at once.
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Ebay needs to invest more in their seach mechanism - example

A couple of thoughts.

I've noticed that when I repeat a Search, I get different items each time. Not entirely different, just a different mix.

I suspect that the algorithm is set to assume that if you didn't like (buy/view/watch) the first batch, it will show you a different batch. EBay has billions of listings after all.

 

Your Google search that turns up (active?) eBay listings is proof that the much maligned Item Specifics are working.

We were told they were designed to attract SEO's and well basically Google.

The problem may be that humans will describe the same thing different ways. Remember the parable of the six blind men and the elephant?.

But the Item Specifics force sellers to be very precise about their products.

 

I laugh that Books have three Required IS-- author ,title and language. But that those are Required leads me to think that some sellers are not mentioning the author or title of the book they are trying to sell.  And yes some people are that dim.

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Ebay needs to invest more in their seach mechanism - example

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 

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Ebay needs to invest more in their seach mechanism - example


@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 

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Ebay needs to invest more in their seach mechanism - example


@lotzofuniquegoodies wrote:

@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 


Hi @lotzofuniquegoodies! Thank you for this. I will be meeting with some specialist over the next few days I will make sure to share this and a few other things that have come up over the past few weeks!

Message 8 of 12
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Ebay needs to invest more in their seach mechanism - example


devon@ebay wrote:

@lotzofuniquegoodies wrote:

@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 


Hi @lotzofuniquegoodies! Thank you for this. I will be meeting with some specialist over the next few days I will make sure to share this and a few other things that have come up over the past few weeks!


Hello devon@ebay 

 

Was there any follow up from the specialists? These concerns are substantially affecting a large group of sellers (Mostly Canadian). This is not how eBay should be working.

 

-Lotzofuniquegoodies. 

Message 9 of 12
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Ebay needs to invest more in their seach mechanism - example


@lotzofuniquegoodies wrote:

devon@ebay wrote:

@lotzofuniquegoodies wrote:

@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 


Hi @lotzofuniquegoodies! Thank you for this. I will be meeting with some specialist over the next few days I will make sure to share this and a few other things that have come up over the past few weeks!


Hello devon@ebay 

 

Was there any follow up from the specialists? These concerns are substantially affecting a large group of sellers (Mostly Canadian). This is not how eBay should be working.

 

-Lotzofuniquegoodies. 


Similar observations from a dot com discussion.

 

https://community.ebay.com/t5/Selling/streamlined-search-results-and-lack-of-visibility/m-p/33138371...

 

-Lotz

Message 10 of 12
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Ebay needs to invest more in their seach mechanism - example


@lotzofuniquegoodies wrote:

devon@ebay wrote:

@lotzofuniquegoodies wrote:

@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 


Hi @lotzofuniquegoodies! Thank you for this. I will be meeting with some specialist over the next few days I will make sure to share this and a few other things that have come up over the past few weeks!


Hello devon@ebay 

 

Was there any follow up from the specialists? These concerns are substantially affecting a large group of sellers (Mostly Canadian). This is not how eBay should be working.

 

-Lotzofuniquegoodies. 


Hi @lotzofuniquegoodies! I was able to share this information with the specialists and they said they will be looking into this. They also said they will reach back out if they are needing more examples.

Message 11 of 12
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Ebay needs to invest more in their seach mechanism - example


devon@ebay wrote:

@lotzofuniquegoodies wrote:

devon@ebay wrote:

@lotzofuniquegoodies wrote:

@shallow_karl wrote:

This isn't confined to Ebay. Compared to Google, everything else is 20 years out of date.  I guess if Ebay invested several billion $$$ like Google has in that one specific function, their search would be as good.

 


Attn: devon@ebay 

 

Search example      smart computing pc tricks volume 6 issue 5

 

Not even close with results on ca. A bit closer on com.

Bang on with google. 

 

What has eBay done to eBay search to make it now work so poorly?

Sellers on dot com have been reporting this for awhile.

 

-Lotz

 

My results with com

https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p3519243.m570.l1313&_nkw=+smart+computing+pc+tricks...

 

My results with dot com

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=+smart+computing+pc+trick...

 

Google:

https://www.google.com/search?q=+smart+computing+pc+tricks+volume+6+issue+5&sxsrf=ALiCzsY-ODzyz5EjzP...

 


Hi @lotzofuniquegoodies! Thank you for this. I will be meeting with some specialist over the next few days I will make sure to share this and a few other things that have come up over the past few weeks!


Hello devon@ebay 

 

Was there any follow up from the specialists? These concerns are substantially affecting a large group of sellers (Mostly Canadian). This is not how eBay should be working.

 

-Lotzofuniquegoodies. 


Hi @lotzofuniquegoodies! I was able to share this information with the specialists and they said they will be looking into this. They also said they will reach back out if they are needing more examples.


This morning in the process of creating a book listing using an ISBN(eBay was able to locate the specific book), IS is asking for RUN TIME and CASE TYPE. Wouldn't these fields be contaminating a listing seeing as they do not apply in any way, shape or form? This would NOT be the first time seeing fields that did not apply to a category.

 

-Lotz

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