How do I issue an additional refund?

[cdi1]

Ebay won't let me refund a second item in a returned order. How do I issue an additional refund?

[lotzofuniquegoodies · Accepted solution]

---

@cdi1 wrote:

Ebay won't let me refund a second item in a returned order. How do I issue an additional refund?

---

@cdi1 

Unfortunately eBay is only set up for 1 refund to a customer. Something I discovered recently. As per the agent I spoke with the buyer can open up a case (unsure which option they would choose. Limited choices.) If that doesn't work you would have to contact eBay customer service or use their Facebook/Twitter page to coordinate.

-Lotz