Seller Central

Shipping to Kuwait.

Is here anyone from ebay team who can explain why I have Kuwait in a list of countries I cannot ship ?Here is a list :"Belarus, Israel, Kuwait, Macedonia, Morocco, Qatar, Russian Federation, Saudi Arabia, Ukraine"This is added by ebay,as I have no re...

Is eBay down?

I was trying to end a listing and found I couldn't sort, couldn't end couldn't sell similar on both .ca and .com. Anyone else have an issue or is only my computer. Greyed out.

Buyer keeps money and item? How can I escalate

I had a buyer buy a item, try to return it. I denied because I showed all damage. I contacted 4 different eBay customer representatives, and they all said i don’t have to accept it.In this time, the buyer sent me a message of a screenshot from a eBay...

Explain Ebay Seller Shipping Fees - Part 2

Part 1, is here, from 2017. https://community.ebay.ca/t5/Seller-Central/Explain-Ebay-Seller-Shipping-Fees/td-p/372910 I've recently (last few days) struck up a conversation with another ebay seller. It started with me submitting an offer on an item h...

need help setting up shipping

Hi, why can't I set up a shipping rate table with different fees for different provinces and regions, but have eBay charge my customer only for the first item in the cart? What ever I try, eBay always charges for every item.In the shipping policy, ad...

Resolved! Managed Payments for US selling and banking

I have been invited to join managed payments by Ebay.ca They say I can use a US account from a CDN bank.My TD CDN account is attached with a US TD America account. There is no option for a TD US funds account in Canada only the TD America account in ...

Insane drop in visibility and sales

Anyone else has a huge drop randomly? I usually have 1 or 2 day per month without a sale. Now i'm on a 4 days in a row without a sale. I have 500+ items and the last time i seen this is probably over one year ago when had under 100 items. Starts to...

Shipping to off the beaten track Native Reserves with eBay Labels.

@dinomitesales I have a 1 kg parcel to go to a reserve in N. Ont from Calgary. (Winter roads or flown in) Rates are as follows. Ebay non discounted Counter rate - Regular - 27.77 (eBay Calculator Tool) Expedited - 34.27 Xpresspost 41.32 eBay rate - R...

How to refund an old item not received.

Just had a message from a buyer saying that her package was not receive, it was mail in early July, and is no longer coming up in old orders. Is there a way to refund it?

Canada Post Small Packets USA - Air No Tracking

I sold an item with Canada Post Small Packets - USA - Air. In the shippingsection it says NO tracking. But Ebay notified me that the item was receivedby the the customer and there was a tracking number. Just wondering whyis says no tracking then. Sin...

What Canadian Sellers are up against when it comes to competing with US Sellers

Nov 1 eBay USA Announcement. https://community.ebay.com/t5/Announcements/eBay-standard-envelope-supports-more-categories-effective/ba-p/34078417 Tracking for 1.00?!?! And from Shippo with UPS:-Lotz

How to calculate import fees and tax for selling and shipping an item to US buyers?

A buyer in the states wants to know how much of import fees and tax will be applied to the item they buy from me in canada. When ebay didn't charge taxes to every sales in canada, there were no import fees applied for the items sold by non profession...

Default shipping settings?

Does anyone know if it is possible to set the same shipping for listings as a default, so you don't have to do it each and every time?

Ebays Customer Service Lies

I went through a process with ebay on a seller not receiving an item. Now i had gone to the post office and secured a tracking number...but this means sweet fanny adams to ebay.. Told me i had sellers protection...a lie and now when it comes to pay w...

Customer reviews no longer showing in search for most sellers.

Has anyone else notices sudden dissapearance of stars in the search results? Customer reviews, hidden from front end search results. To see them the buyer has to scroll way down in the listing under feedback.

Is there a way for buyers to see discount shipping fees at their end for tracked parcels?

Slow sales. 4 in the last 3 months. Have had 3 of those sales since they introduced the discounted shipping rates on tracked parcels and its quite obvious buyers are not getting the discounted rates at their ends. Paying full shipping costs and then ...

Recent odd sales experience.

I sold 2 sports cards minutes after listing them with a auction start of $1.49,and a BIN of $2.00 and $8.00..got an email that a buyer bought them but at $1.49 each,not the BIN prices,and is asking for an invoice..I use the same template for all my c...

It was not possible to generate the label. Something is wrong. Please try SHIPPO Instead...

Mom always said, " If you don't have anything nice to sayafter months and months of polite suggestions, Just shop at Shippo". Thanks Mom!

Hmmm feedback date "order" is all scrambled at the moment..

Not sure if a change was imlemented or it's just a simple glitch. One's received feedback isn't in "date" order anymore. (on both .COM and .CA for me at least) devon@ebay FYI

Tracked Packet USA 1kg to 2kg Price

Did the eBay labels price of Tracked Packet USA 1kg to 2kg drop? I had it written down as around $19.70, but it looks like it's now $16.27 I'm not going crazy, right? Did I write it down wrong before, or did something change when the calendar rolled ...

International Buyer requests I lie on customs to save him the taxes, now won't pick up item.

I have an international buyer that over a couple of weeks acumulated a few sales that I was to combine shipping on and send via mail. Buyer was aware of taxes, Vat etc. due on the purchase as this was his second purchase and he had complained that he...

Reminder: Ship 1 package free every Tuesday in October with Canada Post

Every October, Canada Post offers one free shipping label every Tuesday if you use Snapship. You create the label as you normally would and enter a promo at checkout. The promo for today is OCT3. Every week the promo is usually formatted as OCT and t...

Sales Have Reached An All Time Low!

This is just me venting. Sales have reached an all time low. It has now been 3 weeks without a sale despite having over 1000 items listed. That has never happened to me before in all my 20+ years of selling on eBay . I have sent hundreds of offers to...

How many of you use promoted listings?

How many of you use promoted listings? 1) Do you do it for all listings?2) Only some, older ones or newer ones?3) Do you do it for rare items that only a couple are listed or use it for ones that are a needle in a haystack (hundreds of the same)?4) D...

I need your ideas on how to handle my 3 month vacation.

I will be going away for 3 months Jan 2 to beginning of April 6. I will have access to the internet while I away. I do not want to shut everything down as I may lose all my listings and it is a lot of work putting them back up. I have 3 accounts with...

SELLING COSTS

my selling costs as per the circle on my main page for selling is always at 26% to 27 % most months -- but as of this week it is dropped to 19 % -- for no apparent reason -- i have been in the boo box with ebay since oct 22 again no promo listing all...

Customer package never arrived, Canada Post made mistake. What can I do?

I sent off a CD to a customer in the Netherlands back in August. In mid September, the customer received notice the package would be delivered soon. The customer was given a tracking number from Dutch Post. The package never arrived. A look afterward...

Resolved! A new selling site/account

I have been selling radios on eBay for over twenty years. I want to sell other items on another account. Can I do that and if I can, will eBay treat me like a newbie and hold back purchases and the like?

missing listings entirely- need to check all my listing with physical items and listings to match

we all have had where bay relists on your store an item here and there that was sold -- then someone else buys two months latter and you have to cancel then order take the ding and move on -- it happens to me about 4/5 times a year -- so now i check ...

How to sell in US $ and receive payout in US$

Hi I have not sold on eBay in about 4 years, I want to sell again. How do I list in US$ and receive my payout In US $ I have a Royal Bank Georgia US accountthanks