Forum Posts

Changes on .ca to blocked buyer list?

There was a thread on the US board a while ago about changes to the bbl and the way it works. devon@ebay have the following changes been made on .ca too? I'm just going to copy and paste some of the information from that US thread. Please tell us if ...

User avatar by Community Member
  • 306 Views
  • 2 replies
  • 5 helpful

Delay in Offer message

Someone made me an offer 24 Nov 2023 at 14:27:34 EST. I got the offer message only 25 Nov 2023 at 7:36:52 EST. My cellphone was on all the time, and I got other (email) messages from senders other than eBay members.That's quite strange! Something wro...

Resolved! I need help refunding a buyer

Buyer purchased an item today and paid, then realised she was getting a book and not the item pictured on it. She can't seem to find a way to request a cancellation, I have tried every way I can think of, but all I get is "there are no outstanding re...

User avatar by Community Member
  • 229 Views
  • 3 replies
  • 0 helpful

Item Return without reason

Hello everyone,I have buyer from USA , ship to the same adress over 3 years. I sent order last week to the same Customer, package was out for delivery on 27th , then USPS Return item to me.There is written " NO SUCH ADRESS" , on USPS website. I conta...

User avatar by Community Member
  • 848 Views
  • 22 replies
  • 0 helpful

NET sales shows a decrease but should it be the opposite?

Hello everyone. I'm kind of new a this selling stuff on ebay. So I want to start doing it more seriously and profesionnally. I have a question. Is this a bug or something? When I look at my Net sales for this month, it shows C $176.98 and it tells me...

why.png
User avatar by Community Member
  • 228 Views
  • 3 replies
  • 0 helpful

Nike not replying to VeRo email?

Nearly one month ago on October 28th, I got hit with my first VeRo takedown on four Nike products being sold on my store. Thankfully, I bought them all from Nike directly, so I have the genuine Nike order confirmation receipts to prove authenticity. ...

Canada Post and CUPE

From an email today to holders of Solutions for Small Business accounts: Negotiations process begins for Canada Post and the Canadian Union of Postal Workers Canada Post has received notices to bargain from the Canadian Union of Postal Workers (CUPW)...

More issues with canada post

I'm truly curious about others. Made a post past month, it's still such the jungle for me. Received a lettermail package back today for undeliverable adress, i figured i forgot to put the apt #, my fault. The issue is that they pierced my package for...

Resolved! High calculated shipping for US tracked packet USA

Have a quantity item that is 36x20x4 that I ship for between $8.20 - $10.20 to the US via tracked packet USA and im trying to optimize it so I dont have to punche in dimensions and also add expedited modes using calculated shipping but for someone re...

User avatar by Community Member
  • 207 Views
  • 2 replies
  • 0 helpful

Exclude shipping locations broken

Exclude shipping locations feature is broken, again. The problem repeats regularly on .com/.ca since 2020. Anyone here maybe found a working solution? Thank you! I get something like this - people on other boards wrote about a missing check box.

Image2.jpg
User avatar by Community Member
  • 309 Views
  • 6 replies
  • 0 helpful

Buyer gets refund while tracking proves it's still in transit.... I'm so disappointed

Provided valid tracking from Canada Ontario to PA USA buyer Buyer received refund via eBay 2 days after filing.Shipped Dec 18, buyer refunded on January 15... Item still in transit...... I have appealed with photos of the receipt with the tracking nu...

eBay Shipping Calculator page is broken

The stand-alone eBay Shipping Calculator, at https://www.ebay.ca/shp/Calculator, is broken. No matter what values are entered, clicking the "Calculate shipping" button does nothing. I used it successfully last week, perhaps on Monday or Tuesday. I be...

Formal Appeal: Urgent Review Required for Dispute

I write to formally appeal the recent dispute resolution . The buyer inspected and picked up the engine at our facility. Subsequently, the buyer claimed, "The item doesn't match the description in your listing." This claim is absurd as the buyer insp...

User avatar by Community Member
  • 207 Views
  • 3 replies
  • 0 helpful

shipping

I have to send a parcel to the US . When filling in the customs form do i have to fill in the tariff code? and which 6 numbers are they. thank you

User avatar by Community Member
  • 517 Views
  • 2 replies
  • 0 helpful

Additional Fedex Charges Issues

Re: Old thread and this is directly to no one in particular. As a buyer I do not purchase from companies that use FedEx, too often they will insist on a signature and when they can't get one it means driving to the closest depot. In City of Toronto t...

lotzofuniquegoodies_0-1700551968058.png

Resolved! Additional costs for FedEx?

Hi there! While I am an experienced eBay buyer, I'm a relatively new seller. When shipping one of my recent sales, I noticed that FedEx was cheaper than CP, so I used them. The quoted price was $26 yet I'm being charged almost $43. So I'm wondering i...

User avatar by Community Member
  • 1030 Views
  • 15 replies
  • 0 helpful

Resolved! Selling (Personal Use) Goods (< $30K) To Canadian/US Buyer - Taxes ?

As a Canadian selling on ebay.ca and plan to only allow shipping to Canada and the USA. As I understand it, if I sell personal use property (and less than $30K in value at that), I do not have to register to collect and remit the HST for a Canadian s...

eBay Fedex to US. Any Buyer customs charges?

I have a 2 heavier items to ship to the US and the eBay label price to use and the eBay Fedex label price is pretty good. But do US buyers get hit with extra customs charges through the eBay label provision of those labels? Thanks.

User avatar by Community Member
  • 422 Views
  • 8 replies
  • 0 helpful

Canada post is killing business

Its getting out of control out there shipping with mail. Ive seen so many people on different platforms and social medias having the same issue past 2-months. Its getting totally out of control. There is a tendency from quebec located people.I got re...

Item says buyer paid but no money is posted to my ebay account and ive been already charged the ebay

Hello everyone,Last night I sold a wrestling dvd. Today it says buyer paid and to ship. Unfortunately when I look at my sellers account, no money has been posted there except for the $10.64 Ebay fee I would be paying after the buyer sends me my money...

More AI-generated idiocy

Here's a current example of what eBay's new AI-generation option can produce: "The model and country/region of manufacture are also important aspects of this item. [It] falls under the category of vintage computing, making it a valuable addition to a...

User avatar by Community Member
  • 263 Views
  • 6 replies
  • 3 helpful

Returned package, where do I stand?

Just received a package that I mailed a couple of weeks ago saying it had insuffiecient address. I have checked and it is the exact address given on the sale. I don't feel that I should have to pay the shipping again, it was a tracked package. I am n...

User avatar by Community Member
  • 376 Views
  • 7 replies
  • 0 helpful

A few thoughts on Promoted Listings ....

Case no. 1 - Recently, almost 90% of my sales goes through Promoted Listings. I listed an item for a particular customer, created a link and sent using Ebay message - the sale was made after about 90 seconds later. Now imagine - I was charged for a p...

User avatar by Community Member
  • 1007 Views
  • 17 replies
  • 1 helpful
Labels
Most Helpful Authors