That's a legitimate question to ask.
I'm honestly and accurately describing my eBay experience here so it serves other peoples, knowing it will probably be hided or buried by the moderators.
Here's what I think and please take my testimony also as a warning.
Hopefully you are not reading this too late, AFTER been scammed, or you are not an helpless victim of this site in search of answers. In this case, I really feel sorry for you.
Clearly, if you are a seller, especially inexperienced one, such me, you will come across scammers, abusers and you will lose money.
And this is fine with eBay because SELLERS are held 100% responsible by the Money-back guarantee policy.
Try this, go in a store, check an item you like, examine it, buy, use it. Then, for whatever reason, return it back.
If the store policy say the only condition they will take it back it's because it is red, yellow, or blue, then everyone will return the item claiming it is red, yellow, or blue, of course.
They will take it back, check it out, see if it is red, yellow, or blue and decide to refund or not. That's the typical way it works in real life and nobody has to read all small characters or the store policy because that's how it goes. It's called trust.
If you don't know the definition of trust, please take a moment to check it out.
eBay has a Money-back policy backing buyers that can be easily abused by unscrupulous buyers, and if you were aware of the risks before, you wouldn't had, obviously, never used the site to sell your items.
Unfortunately, it's always newbies, like me (and most likely you), that gets trapped. And there is no chance at all that eBay will make this harder to newbies to fell for it. A simple and explicite warning before you engage in selling your things. Instead of the usual bunch of links disguised in usual boring legal stuff no one ever read.
Knowing the risks, many will not agree to sell on eBay after knowing what they should had known.
After a misadventure of that nature, and seeking for answers, and wondering what are my options, I found an endless amounts of seller horror stories all over the place. Reddit, Quora, Youtube, Facebook, Mastodon, Discord, Google, name it, and even people have set up personal sites to join the cabal. It's impossible to read everything and you will find similar situations describing yours within minutes.
As a result, I lost complete trust in eBay. It's now nothing less than corporatism scamming for me. From ridiculous listing fees insertion, final fees, and support, you feel being completely scammed. I immediately realised after the first sell, if they have a chances to take an additional dime from you, they will.
As a result, you will lost complete trust in eBay too, and most likely leave, as any normal person would react.
You will feel so bad for not have taking the time to read annoying things. But again, it is the human nature in you that makes you trust people naturally.
Let's be very clear, (from what I have read and experienced after my 3rd sell only), rather sooner than later,
-you WILL lose money on ebay
-you WILL be scammed and abused in one way or another
Even if,
-YOU ALWAYS CLEARLY STATES YOUR SELLING TERMS
-YOU HAVE TONS OF PICTURES, VIDEOS and PROOFS
-YOU HAVE A PERFECT SCORE IN 20 YEARS
-YOU HAVE AN IRREPROACHABLE EBAY REPUTATION
-YOU HAVE BOUGHT OVER $50k OF GOODS ON EBAY
EVEN IF,
YOU SOLD TO AN OBVIOUS SCAMMER, LIAR WITH A FRESH BRAND NEW EBAY ACCOUNT...
...you will lose!
And this is why, I have no doubt, eBay is the paradise of scammers.
In a new YouTube blockbuster near you soon.
Bonus:
(they let an old thread run for 3 years, then, as soon someone post a follow up, and reactivates the thread and negative eBay reviews starts pouring in that thread, they suddenly close the thread, claiming that's an old thread)
