Seller Central

Anyone with experience filling out BSF831 CBS form?

I had a package going out via UPS internationally worth over $2000 CAD and it got flagged by Canadian Border Services. I'm now required to have "exporter" added to my CRA business account, which I did ove the phone, and to sign up for canadian border...

Google ad shows free shipping on my eBay listing, but it isn't free

A potential buyer says he saw one of my items on a Google search, which said free shipping. Clicking on it led to my eBay listing, were it shows the postage cost. I listed it on eBay a few months ago, with buyer-paid shipping, not free. I just did th...

Can't separate Can. shipping costs from the rest of the world?

If you are listing on ebay.com, you can set shipping costs for "domestic"which is shipping to the U.S. However, unlike before where you would set a shipping cost for Canada and there was as message saying, "shipping to other countries, customer conta...

Resolved! Buy it Now is greyed out on my listings

I have been revising a lot of my listings in the last few days, but on all of them, the BIN option is greyed out. I am not sure what that means, are buyers not able to purchase because of that?

SellerHub / Details don't work !!

Hi,SellerHub / Details don't work !!Thanks

Why non paying Gen Z trolls thinks eBay is a social media

Got some INRs from a trolling kid where tracking clearly shows delivered to front door and she filed 2 INRs saying I was rude saying be an adult and swallow the pill. You have porch pirates? Deal with it and secure your environment.Do they really thi...

Cheap Shipping for Larger Boxes Within Canada?

I need to ship a fairly large box from Vancouver to Edmonton. I usually use Canada Posts flat rate boxes, but even the large one could be too small. It is relatively light (only about 1kg) but would need to be about 40x40x30cm, which seems to be arou...

Why don't shipping charges carry over with Offers?

I thought I remember reading about this issue but couldn't find it. I recently had a buyer reach out to me after my auctions had ended asking if some of the items were still available because he wanted to buy them (five of them). I told him sure and ...

What the hell?

I'm a new seller and feel like I'm getting ripped off. I sold an item for $18. Shipping within Canada tracked costs $22.70. Buyer paid $24.56 shipping as calculated by ebay. With taxes buyer paid $44.69 total. So ebay calculated fees on this amount a...

Ebay selling near done...

A vinyl lp with shipping box weighs a little under 500 grams. Untracked airmail to Internatonal buyers is now $31.74. Some lps are heavier (501 grams or more) and cost for untracked shipping rises to $58.56. To the USA, the cost for tracked shipping ...

Shipping to UK Dec 2022

Heads up for anyone in the near future shipping to the UK.Postal workers at Royal Mail have begun a fresh 48-hour strike in a row over pay and conditions. It is the latest in a series of walkouts involving 115,000 workers and will hit deliveries acro...

Black Friday sale, promoted ricarmic experiment results

Generally for me in my (stamps) world black friday is a non-event, usually slower than normal sales.So this year I thought I'd try an experiment because I've never done anything special around BF.For my experiment I:-put the oldest 500 items on sale ...

Can't revise listing to zero items!

For the last few hours, I haven't been able to revise listings to show zero quantity available. I need to zero a few items while I check stock, due to sales elsewhere. HELP! Anyone else experiencing this?

Shipping Policy

I sell from Canada and I just had a client from the US ask me why I can't ship to the US. I clearly do so I went and checked my listing. There was no shipping policy to speak of. So there clearly wasn't an international policy. Shipping policies are ...

Shipping Policies

Why do we need shipping policies? Just put an empty box below shipping and let me write the price of shipping. How do you make it easier? Well Ebay tried and now its a bunch confusing nonsense. Now I have to create a whole new policy when I have some...

Resolved! Are promoted listings worth the extra cost?

With very low sales I am wondering if it is worth going back to using promoted listings especially for low cost items. I stopped using it when the percentage went up. What have other members found?

Canadian seller shipping from USA

Does anyone have current info on Canadian crossing the border with packages to ship in USA?Years ago I did this and we had to fill out a form and pay a service fee to do this. Is that still the case?I can’t find any updated info

Transit time for oversized lettermail to France?

Anyone have an idea how long an oversize letter takes to be delivered to France? Thanks

How can I search eBay's product library and auto-populate data when listing with a template?

Hello!With the old listing tool, I was able to create a listing using one of my templates, then click a button to find the matching item in eBay's product library using the item's name or UPC. Then, the listing would auto-populate the item's data int...

New listing tool

Can anyone tell me how this works? It's bloody awful. Can I go back to the old one that was easy to use. HELP!!!!!

Paying for Ebay shipping labels

Hi: I haven't sold much on ebay in awhile. Wondering when we print a shipping label on ebay when does it get paid for? I printed a label and shipped the item out at the end of last week. When I printed it I remember it said "Billed now". I assumed si...

setting up shipping for local pickup and expedited shipping

i having trouble setting up local pickup option and also having expedtied shipping at the same time - could anyone run me through how this is done when listing a fairly heavy items that can be shipped or to same alot monet picked local thanks to one ...

Buyer put SW on ebay when it should have been SE. Item being returned by USPS, WWYD?

Buyer put 16 Ave SW on ebay file when it should have been 16 Ave SE. Item being returned by USPS as no such address, WWYD? I sent her pictures of what she had listed on ebay, what it shows on USPS and listing for purchasing postage all show 16 Ave SW...

ALL MY LISTING DESCRIPTIONS ARE BLANK!

In fact every listing i look at on Ebay has the description field blank. I am hoping it is a browser issue.....i'm using Microsoft Edge.This is probably yet another Ebay glitch.........i have really had it with this company. It's like it's run by hig...

Correction: Important Information About Your Recent eBay for Charity Donation

You may have received a message in your Message Centre about a technical glitch about our Charity tool. We inadvertently sent you this message, please disregard. Thanks, Team eBay Canada

Shipping size and weight

Hello, a question for the experts out there. I was wondering what is the maximum dimension or size and weight of box the ebay shipping calculator can take to calculate automatic shipping? I have items that takes pretty big boxes but it's still within...

Hmm another glitch, just got this message....regarding eBay donations....

devon@ebay I didn't sign up for ebay for charity, so I wasn't part of this, I suspect the "To" list got screwed up.... received this in eBay messaging only so far, no email.Important Information About Your Recent eBay for Charity DonationDear ricarmi...

accont hold

The team that analyzes ebay accounts.2025 Hamilton Ave,San Jose,CA 95125,United States.Regarding selling restrictions on my ebay account.I created this account on Oct 15, 2021. My account has been maintained correctly since then.On Nov 03, 2022 a per...

Issue with Listing

I cannot see Price and quantity option in Revise Listing option. Called eBay but they were not able to solve my problem. Any idea how to fix it?Thanks

New Return Scam? Buyer used a false Return tracking number to get a Refund and keep my item.

Sold an item. Item was under 1 lb. Shipped to New York.4 days BEFORE the item even arrived in New York, the buyer opened a Return stating that this brand new and sealed item was defective. I thought nothing of it, thinking buyer is just fishing for a...