03-07-2016 03:33 PM - last edited on 03-07-2016 03:47 PM by lizzier-ca
I'm thoroughly fed up with scam artists as a seller. And, I'm wondering what it does to buying prices as well.
I've listed a used low value laptop (<$100 CAD value) and someone from Zambia with a rating of 200+ transactions (quite a few in the past year with 100%+) and on eBay since 2011 bought it and paid for it nearly immediately through PayPal. They list as their shipping address:
My questions are these:
#1 Since this item has been paid for and I limited my shipping to Canada or the US am I now obligated to send the item?
#2 What sort of seller protection exists? From the internet I gather there are many horror stories of sellers being scammed left, right and central and something doesn't seem right.
#3 Provided I mail the item with tracking, signature required and insurance am I covered? By eBay (if the buyer tries to claim fraudulent activity on their account)? By Canada Post (if it gets lost)?
#4 If I were to simply "cancel" the transaction would the buyer still be able to leave negative feedback? At least if they'd been a non-paying bidder it would've been simple to get the final value fees refunded and protect my rating.
This is so frustrating.
PS This is one of the companies I've found at that address:
03-08-2016 07:27 AM
"No Returns does not mean No Refunds"
So, can you explicitly include "No refunds. All sales final." in your auction and have eBay/PayPal honour that?
03-08-2016 10:39 AM
Short answer: No
You sell on eBay's site with eBay's rules - read them all the way through.
03-08-2016 01:44 PM
03-08-2016 08:07 PM
@sylviebee wrote:
@hlmacdon wrote:
............... one large national retailer in the US specifically banned shipping to forwarders
_____________________________________________________
Who banned shipping to freight forwarders and how does this retailer enforce this rule?
Best Buy USA, who at one time aggressively courted Canadian orders. It is enforced through a combination of billing address verification as well as blacklisting of known freight forwarders.
03-08-2016 08:07 PM
@sylviebee wrote:
@hlmacdon wrote:
............... one large national retailer in the US specifically banned shipping to forwarders
_____________________________________________________
Who banned shipping to freight forwarders and how does this retailer enforce this rule?
Easy to enforce, the big forwarders are all well know, all a company has to do is refuse to ship to that address.
When you run your own site you can set whatever policies you like.
03-08-2016 10:05 PM