
04-28-2020 05:28 PM
05-09-2020 05:22 PM - edited 05-09-2020 05:22 PM
Just as an fyi...I checked a few of your listings and msmaggie's listing and it seems that it only shows same day shipping to buyers in Canada. When I use a location in the US or overseas, I didn't see same day shipping on any of the listings.
Hi Tyler, it might help IT to narrow down the problem if they know it only seems to affect the listing if a buyer is in the same country. Even though these listings originate on .com, it is showing 'same day shipping' on the listings to buyers in Canada, not in the US. That seems to be the case when viewing the listing on .com or on .ca.
05-10-2020 12:33 PM
@pjcdn2005 wrote:Just as an fyi...I checked a few of your listings and msmaggie's listing and it seems that it only shows same day shipping to buyers in Canada. When I use a location in the US or overseas, I didn't see same day shipping on any of the listings.
Hi Tyler, it might help IT to narrow down the problem if they know it only seems to affect the listing if a buyer is in the same country. Even though these listings originate on .com, it is showing 'same day shipping' on the listings to buyers in Canada, not in the US. That seems to be the case when viewing the listing on .com or on .ca.
Hi pj and tyler, I am wondering if the problem could also be category specific? I list mostly in Crafts and all those are showing the Same Day Shipping but I have one item not under Crafts and it seems to be okay.
05-10-2020 01:53 PM
It isn’t just Craft specific. I checked one or 2 of your listings in home and garden, collectibles, dolls and clothing and they showed same day shipping. The listings that originated on .ca — Coins and some of the craft listings do not have same day shipping.
05-10-2020 03:42 PM
05-10-2020 04:24 PM
All my listing are on .com and all include Canada and US.
05-10-2020 04:28 PM
Just checked my china listing, still "same day shipping"
05-10-2020 06:17 PM - edited 05-10-2020 06:18 PM
I realize that but I meant that only buyers in Canada see the same day shipping phrase. People in other countries do not.
05-10-2020 06:44 PM
Thanks, that's something, most of my buyers are from the U.S.