When you print a shipping label on eBay, our negotiated rates let you save money relative to what you would pay at the post office or to a carrier for most services, and you could save time by not having to stand in line. The cost of the label is then charged to your processing funds, PayPal account, or one-time payment method.
Here are a few more benefits of using our labels:
- You don't need a special printer or adhesive labels-just print your label on normal printer paper and tape it to the package.
- It's easy to add services such as Signature on Delivery.
- Your parcel's tracking information is uploaded automatically.
- You can add the order number or other custom text to your label.
You can print Canada Post and FedEx shipping labels from Orders in My eBay, or Seller Hub:
- Canada Post and FedEx shipping label charges will be deducted from your processing funds.
When you print a shipping label, you have the option to select your payment method. Once you select processing funds, it will stay that way until you decide to change it.
Tip
To protect yourself against claims, ship your item with a tracked service. If you use an untracked service, and your buyer files a claim that they have not received the item, you’d be responsible to refund the buyer.
How to create and print a shipping label
It's quick and easy to create and print shipping labels.
How to print a shipping label through My eBay
How to print a shipping label through Seller Hub
Shipping an order in multiple packages
When shipping an order in multiple packages, you can print a different label for each package.
Once you've printed the label for your first package, simply select Print another label for this order from the label confirmation page. You can then enter the weight and dimensions for the next package.
Each additional label you print will have its own tracking number and will be charged separately, based on the package weight and dimensions you entered.
How to reprint a shipping label
You can reprint your shipping label at no extra cost within 7 days of purchasing it. Simply go to Manage shipping labels and select Reprint.
How to void a shipping label
How long you have to void a shipping label depends on the shipping service you used.
- Canada Post: You have 14 days to void a Canada Post shipping label that you printed on eBay. It can take up to 21 days for Canada Post to approve or reject the refund. If it's approved, you'll receive an email that you have been refunded.
Here's how to void a shipping label you printed on eBay:
- Go to Manage shipping labels.
- Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
- Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
- Select Void shipping label.
How to print a packing slip and order details
A packing slip is a receipt summarizing the details of the sale. You can print one by choosing Print packing slip on the Manage shipping labels page.
You can also print out the full order details for the item:
How to print order details through My eBay
How to print order details through Seller Hub
