
04-06-2022 08:54 PM
How do you tell a first time buyer how to leave feedback, she is asking? I hope there is an easy way, she is quite elderly.
Solved! Go to Solution.
04-06-2022 10:12 PM
@triber wrote:How do you tell a first time buyer how to leave feedback, she is asking? I hope there is an easy way, she is quite elderly.
Easiest way would be from her purchases. Dropdown on the right should be included. Otherwise ebay sends a reminder after the delivery date has passed. Mostly I get the reminders for buyers that have cancelled in the past.
-Lotz
04-06-2022 09:55 PM
You could probably sent her a link but darned if I know to do that. Hopefully someone else will come along who knows how or with an easier way.
04-06-2022 10:12 PM
@triber wrote:How do you tell a first time buyer how to leave feedback, she is asking? I hope there is an easy way, she is quite elderly.
Easiest way would be from her purchases. Dropdown on the right should be included. Otherwise ebay sends a reminder after the delivery date has passed. Mostly I get the reminders for buyers that have cancelled in the past.
-Lotz
04-06-2022 11:11 PM
Send them this link....
https://www.ebay.com/mye/myebay/purchase
or
https://www.ebay.ca/mye/myebay/purchase
04-07-2022 04:58 AM
"Thank you for your message. I really appreciate your thoughtfulness. Don't worry about leaving feedback, it is completely voluntary. Your personal message means more to me than any feedback."
04-07-2022 07:35 AM
Looks like you have some links here which would be the easiest way (unless you're like me and don't know how to copy the link!). Since she is asking she probably doesn't see her "Purchases" or she would see the feedback button. We've been on here so long we forget about the basic stuff but she is probably just getting eBay's home page and if she hit My Ebay it would bring her the page to show her item. Or maybe she isn't even signed in?
I agree with femmefan that a kind word is even better! I've received lovely personal thank you messages with a whole backstory about having had the same doll as a child with heartwarming thanks for making them so happy, etc....but they don't actually leave feedback. Knowing it was received and loved is the best part!
Hopefully she knows how to find you again, I know when I first started buying here I went back to the same seller many times! She was awesome!
04-07-2022 11:16 AM - edited 04-07-2022 11:16 AM
@femmefan1946 , @msau4301 , @lotzofuniquegoodies
I think it's nice what @triber is trying to do. I came across this last night while looking for cameras....I almost bypassed this seller due to a low feedback score of 96.9. See attached photo. This item sold on March 27.
Not sure why this seller doesn't have eBay remove this reverse feedback. Maybe they are unaware. they currently have 18 live auctions running. Otherwise they have a perfect score. I've mentioned the results of neg f bk on sellers with low feedback in other threads.
In this case no feedback would be better than the mistake made by this buyer.