My Promotions Say "Active" But The Discounts Stopped Appearing On My Listings?

[intimewithmusic]

About a week ago I ran 3 promotions on some categories. Everything was fine till today when I noticed the red sale prices weren't showing up. I checked each promotion. They all show "Active" with an expiry date at the end of December  2020. Does anyone know what the problem may be? Thanks!

[intimewithmusic]

After bringing this to the attention of customer service they have said there's a current technical issue with promotions. They are going to prioritize my problem. Not great timing considering Christmas is in 3 weeks. You may want to verify your promotional markdown prices are showing up in your listings. I'm not sure if cancelling them and relaunching new ones will help. That's "chat" for you. Sometimes customer service "chat" is ok but in this case wish I'd have phoned.

[intimewithmusic]

Update after 24 hours: Still no sale prices appearing on my "Active Promotions". I think the sale prices went missing a week ago! Couldn't wait for eBay so I copied all 3 promos and then ended the 3 that were defective. I re-launched the copies. I didn't have a problem with 2/3 but the third one would not "stick". I deleted it and re launched it twice. The sale prices are live now. I hope they will stick.