Seller Central

Buyer wants a refund for an item that reached them later than usual

Hi Everybody, I recently sold an iMac this June and I shipped it (Expedited) from Ontario, Canada to California, USA. For some very strange reason, it reached my buyer later than usual because it only reached them a month later. According to the trac...

Can't accept Offers

I have two offers on listings today but when I try to accept them it just says oops there is a problem. Happens on both app and website. Anyone else having a problem with offers?

Registered Mail for Tracking OS Lettermail?

Has anyone Registered their smaller sales sent lettermail?I'm selling so much to the GTA, and I either pay $2-3 untracked or nearly $18 tracked from BC. For my tiny items that are over my $40 risk threshold, I've tried using Chit Chats but shipping t...

netParcel?

I went to do a Paypal label today, and found an option on there for netParcel. I looked it up and it says save up to 70% on shipping. Has anyone got any information on this?

No Sales

I’d like to know why there are no sales happening on eBay? I have not had a sale since April of this year! I have over 130 items selling right now with no sales! I am really not sure if my account is blocked or there’s something totally wrong with eB...

Canada Shipping

So I'm trying to sell hockey cards. I'd be using a bubble letter and it would have 8"x4" dimensions.It would weight 200 grams. The cheapest way to sell it across the country would cost me 17.50$, why it's such a small parcel?

Canada Post Shipping Labels: Please try again later. ERRORCODE-60017

I am trying to ship within Canada using shippo or paypal shipping and I am getting the following code: Sorry, we’re unable to process your request right now. Please try again later. ERRORCODE-60017 Anyone else getting these errors with Canada Post? O...

Resolved! Blocked Bidder List a Farce

I blocked a bidder last Spring after a nightmare transaction in which they filed an item not received well before the time that it can take for a parcel to reach the U.S. from Canada. I had no choice but to refund the money within the allotted 4 days...

Local Pick Ups and QC Code

Does anyone know if the new program for pick ups with a QC code was ever announced on eBay Canada. As I recall it was on dot com but there seems to be very limited information on the program or where you can enter the QC code without the app on dot c...

Buyer doesn’t pay

Hi, yes, l know this has been hammered to death over the last couple of years. I have my account set up for ebay to automatically open a non-payment case after 4 days, as this really does happen alot. So many times, and mostly by ebayers with high sc...

Shipping rate calculator not working for ebay.ca

There seems to be a site issue presently on ebay.ca The result being that if you have a listing on ebay.ca, either auction or Good Till Cancelled, the rate calculator will only work for potential bidders with a Canadian address. All others will not g...

What does this mean? See photo.

I was trying to list a Bee Gee's CD and this is what was showing.

15/9/2020 Shipping to Vancouver Island?

You should be aware that because of smoke from the US West Coast wildfires, Canada Post has temporarily suspended deliveries.Much of southern BC, including Vancouver, is also affected. https://www.timescolonist.com/news/local/canada-post-suspends-del...

Country of Origin on used clothing

I sell used clothes from Canada. One of my used Nike shirts is made in China. What country do I list it as under the Country of origin/manufacture? I want to ship internationally. This is a bit of a general question as I'll use your guidance on other...

Need help with wording of combined shipping on my listings.

I am looking at revising my combined shipping info on my listings. I have it set up now that if they pay for it together by putting it in the cart, ebay will correctly use the combined shipping amounts. If they don't put it into the cart, and pay for...

Would someone tell me how to do a return shipping label please

This is something I have never done before and I don't know how to do it.

Cancelled Transaction Repurchased

I had a buyer cancel an item, and i had to refund and relist. I forgot to block them, and i week later they bought the same item. Ughhh... lost .30 on the refund, and .35 to relist. It's a $10 item. So annoying. Anyway, curious if this is common for ...

Resolved! Is there anyway to use combined shipping for international shipments?

Currently on .ca I have set it up for Canada it is 2.50 for each additional item. I would like to set that up for the US and I am not sure how to do it. Because the US has media mail it is only $1.00 for each additional item. I am tired of having to ...

Repport an account

Hi, I would like to know if it's possible to repport an account. I am pretty sure that someone tried to scam me while saying he wanted to buy one of my items and I don't want him to scam someone else.

International shipping over the past few months?

When the pandemic first started, I ended all of my listings in March because I'm worried about shipping delays and missing parcels etc. I started relisting my items near the end of April (because I stopped working) and sales have actually been decent...

eBy policy violation notification notice

Remove contact information and links to websites outside of eBay.(235) Supposedly 235 listings have contact info for example: eBay item number:303637478790 I see nothing wrong with it or the others.

Listing is not found in search results

Hello, When I search for my listing using my keywords, my listing is nowhere to be found in the results when using Incognito mode. If I open a clean browser (where I am not logged-in), I also cannot find my listing. It might be kind of hard to sell s...

Seller protection Not eligible

I received a few orders yesterday and one of the orders says Seller protection Not eligible on paypal ? Should I just cancel the order ?

Negative feedback for eBay policy?!

OK, so I just received a negative feedback. Apparently there was no problem with the sale, the price, the shipping, or the product. My buyer simply took great offense to a standard note I include on every packlist. It's a simple note like those which...

Resolved! Support says that Shipping overpayment fee reimbursement is now automatic?

Hello! A Support Rep today told me that Shipping overpayment fee reimbursement is now automatic. They said it would automatically be calculated when my invoice is created. Is this true? I have had to contact them countless times this year already to ...

Constant Problems With Canadian Addressing

I'm growing increasingly frustrated with Canadian addressing!At least 10% of my Canadian sales are shipped to addresses that are not found in the Canada Post database. Sometimes it's an easy fix - like all the "Toronto" cities that have different pos...

Recommendations for Tax Software

What tax software do you use and would recommend for completing a T1 . Specifically form T2125: Statement of Business Activities? With Simple Tax there is no line to enter GST/HST collected. Thanks in advance!

Anyone Else Experiencing A Ridiculous Amount Of INR Claims ?

Haven't been on here for awhile. INR Claims are now over the top, Four INR Claims in the past two days. Seems a New Angle is filing direct through PayPal for unauthorized purchases. Clothing is a razor thin profit category & Canadian Sellers just can...

Might be Getting Scammed, Need Advice

Update to my previous post but for a quick recap: I sold and shipped a phone on Aug 6, the package arrived at the post office on Aug 12. Aug 15 is the last shipping update saying delivery was attempted and to reschedule delivery. After back and forth...

Buyers who refuse to pay after an auction.

I don't know if any other sellers are facing this issue but since e-bay has removed the ability to leave negative feedback for a buyer, I have had three buyers in the past few months, (two in the last few weeks) who just don't pay. No matter how many...