07-18-2024 04:47 PM
Not in My eBay, email and not showing up if I plant something in my cart.
Are the July coupons out yet?
Thank you
07-18-2024 05:20 PM
Hello,
I went to my ebay summary page where it is usually located and there is nothing there.
Curious to see what's going on.
07-18-2024 05:47 PM - edited 07-18-2024 05:50 PM
You too? Thank you. Let's see if it's just you and me....
07-18-2024 05:58 PM
Hi, I haven't received my coupon yet either 😞
07-18-2024 06:22 PM
That makes 3 of us.. Maybe our names were pulled and we won a car instead... 🚙
07-18-2024 06:42 PM
@intimewithmusic wrote:That makes 3 of us.. Maybe our names were pulled and we won a car instead... 🚙
There are a few discussions on the topic. Here is one that was started last week.
Long story short support who issues the coupons to Canadians got a memo that the program had been abruptly ended for CA sellers. Not US. Support and CS are duking it out trying to get to bottom of things. We've been indirectly asked to stay tuned.
As for the car you won, it's in the mail...
Assembly required. Shipped in a 4 x 4 x 4" eBay box. Actually Canadian sellers will be getting a double value coupon to make up for delay!!!! Kidding....before I start being bombarded with nasty emails!!!
07-18-2024 08:43 PM - edited 07-18-2024 08:44 PM
Thank you. Nice. I thought I was going to get coal for Christmas...
Maybe eBay C should take this off of the " reasons to open a store" page before they get an INAD... ;>)
"Get the most out of your Stores subscription. Start by customizing your Store’s home page, then utilize all the powerful tools to help maximize your sales, order your free eBay-branded shipping supplies, and so much more."
07-18-2024 09:01 PM
I usually try and stay level headed and give the benefit of the doubt however how hard is it to simply put up an announcement saying
a) were sorry but we've cancelled this program for our Canadian customers
or
b) there is a technical error and we are getting it fixed, your coupon should arrive shortly.
The above literally took 30 seconds to type.
07-18-2024 09:23 PM
Chiming in to say that I also have not received my coupon. Good to know others have been impacted as well. If the program has ended, that would be very disappointing. Like the user above, I am also of the mind that there should've been some communication about whatever's going on.
07-18-2024 11:50 PM - edited 07-19-2024 12:10 AM
If you're interested there is is an earlier thread from 2023 with some newer posts . There is an update about it near the end of page 2 of that thread.
The lack of communication from eBay is frustrating.
https://community.ebay.ca/t5/Seller-Central/Coupon-for-shipping-store-missing/td-p/496345
07-19-2024 11:39 AM
Thanks PJ.
@lotzofuniquegoodies filled me in. I appreciate your response. It's a sad way for eBay to treat Canadians.
I didn't "get the memo" or even a text saying "It's not you, It's us." They gratefully accepted my store subscription without a word.
It seems eBay thinks Canada won't notice.
07-19-2024 11:47 AM
@intimewithmusic wrote:Thanks PJ.
@lotzofuniquegoodies filled me in. I appreciate your response. It's a sad way for eBay to treat Canadians.
I didn't "get the memo" or even a text saying "It's not you, It's us." They gratefully accepted my store subscription without a word.
It seems eBay thinks Canada won't notice.
For chuckles and smiles I checked dot com. No issues there.... arrived July 1, right on schedule. Mind you included comments are interesting. Maybe they think for 99 ca changes out of 100 we just won't notice???
https://community.ebay.com/t5/Shipping/Free-shipping-supplies/m-p/34548515
07-19-2024 02:29 PM - edited 07-19-2024 02:33 PM
@lotzofuniquegoodies wrote:
@intimewithmusic wrote:Thanks PJ.
@lotzofuniquegoodies filled me in. I appreciate your response. It's a sad way for eBay to treat Canadians.
I didn't "get the memo" or even a text saying "It's not you, It's us." They gratefully accepted my store subscription without a word.
It seems eBay thinks Canada won't notice.
For chuckles and smiles I checked dot com. No issues there.... arrived July 1, right on schedule. Mind you included comments are interesting. Maybe they think for 99 ca changes out of 100 we just won't notice???
https://community.ebay.com/t5/Shipping/Free-shipping-supplies/m-p/34548515
For chuckles and smiles I wonder if they'd notice if EVERY Canadian seller with a store subscription initiated their own individual forum thread titled "No July Shipping Supplies Coupon Here Yet".
According to this thread musicyouneed ran that might be more than 100,000 threads.
07-19-2024 10:39 PM
haven't got mine either and wonder if it has something to do with our stores getting more free listings..I was an anchor store and went down a notch when I saw that I would have 50,000 so that saves me over $200 a month...so I'm not really complaining but it would be nice if they would say something...and we can't even call reps anymore or at least not the last time I had an issue and tried to call.
07-19-2024 11:14 PM
I just talked to ebay and they said they discontinued it for Canadian sellers. One of my stores is registered under .com so I still get it there but if you are registered under .ca you no longer get the coupon!
07-20-2024 12:32 AM
@bc-gem wrote:I just talked to ebay and they said they discontinued it for Canadian sellers. One of my stores is registered under .com so I still get it there but if you are registered under .ca you no longer get the coupon!
There is a new other conspiracy regarding the lack of coupons for this quarter....
A mass casualty incident at eBay HQ. Many hurt.
By the time they paid for all the get well cards and stuffed animals there were no funds left to cover coupons for Canadians. In my imagination entirely plausible!!!
If the coupons have been discontinued advanced warning would have been the responsible thing to do.
07-20-2024 01:28 PM
Apparently we all have to go back to chiselling the cheese out of the bottoms of our pizza boxes.
I wonder if this means eBay Canada Shipping supplies is going to have a huge Clearance Sale?
07-20-2024 03:11 PM
@intimewithmusic wrote:Apparently we all have to go back to chiselling the cheese out of the bottoms of our pizza boxes.
I wonder if this means eBay Canada Shipping supplies is going to have a huge Clearance Sale?
Probably...With the caveate shipping will no longer be free. It will be based using some kind of eIS formula or massive cubing charges!!! 🙃
I suggested to them awhile back Expedited lite could work for a few items. Would increase bang for the buck. It never happened.
07-20-2024 08:00 PM
I contacted the chat on ebay 3 or 4 days ago. The lady said I would have it in 24-48 hours and no later then July 20th, AND it wasnt late? hahahaha
So for fun I contacted back today, low and behold I still dont have it. BUT they can see its being processed and I will have it by the end of July, RIGHT lol
They have no clue what they are doing or saying there. Not even sur ethey know Canada exists
Also why is Devon MIA and we have no one else on this board we can even ask to look into things, even though we usually never get any kind of resolution either way
07-21-2024 10:16 PM
If you feel "abandoned" you're not alone. I haven't shopped around yet. I have a lot of supplies on hand. I'm not sure without the coupon, I would buy logo supplies at their high regular prices without the benefit of the coupon.