Nonsense of Ebay. No help from CS. Complaint

[lostgixxer]

was selling on ebay for 15 years. New addition in Canada, buyers have to provide Passport ebay requested my passport and my bank account. Passport is not a legal request and I decided not to do it. Ebay is not harrassing me with frequence emails "update your account". Volume of those is borderline harrassment. Chat is no options. CS on chat can't even speak basic English. After 3 calls, last agent said, I have only 2 options, put my "messages" on hold every few weeks in the messaging tab OR fully close Ebay account.

15 years of selling, no issues, EVER. Now suddently new rules that do NOT comply with Canadian laws nor passport is needed for buying. I dont' want to constantly be bothered putting messages on hold, logging in for that and my only option is to just close ebay and lose all the feedback,etc.  

BAD BAD BUSINESS.  I've already barely buy anything here due to ther issues, and so many alternatives, but now it's like Ebay WANTS to lose me as their clt.

And nowhere to complain to either. Just bad!!!

[mrdutch1001]

"was selling on ebay for 15 years"

I shall assume you have not sold anything on eBay for awhile and that you had not signed up for Managed Payments...eBay now requires ALL sellers to sign up for Managed Payment system(PayPal is no longer the payment processor for sellers) and you are required to provide banking info for a chequing account and that you need to have everything verified...

Simply put, IF you do not provide the required info, you CANNOT be a seller on eBay...

[marnotom!]

I've been asked for my driver's licence for ID at just about every motel and hotel I've checked into.  My credit union has an image of my driver's licence on file and will ask me to produce my driver's licence for certain in-person transactions.

I think it's reasonable--and legal--for eBay to request photo ID from its users, particularly if they have a chequing account attached to their eBay account.  This is both for the security of the seller and also for any buyers the seller has.

If your objections are more to do with giving out your passport information rather than with having to provide photo ID in general, will eBay accept an Ontario Photo Card if you don't have a driver's licence?

[reallynicestamps]

EBay was asking for further ID to confirm that your occasionally used account has not been hijacked.

There is no law against asking for a passport as confirmation - actually the one document we are warned to share sparingly is our SIN, and even that is not illegal, just caution.

I was in line at the airport and noticed five unrelated people ahead of me using Canadian passports as ID for boarding.

I used my passport for Managed Payments. DH used his driving license.

Some sellers have used the micro-deposit system, but there have been reports that this is wonky perhaps due to currency exchange.

The phone clerks don't work for eBay.  They work for a subcontractor in Utah.

And by the by, some 28% of Canadians were not born here, including me. And speaking with an accent means the other person has one more language than you.

You will get pretty much the same advice from actual eBay employees through eBay's social media accounts. Be sure that the employee understands that you are in Canada.