Seller Beware

[shholl_56]

Sold my 1200 dollar computer for 400 dollars as it was a few years old and pre owned, I figured 33% of the value that's not bad. After the deal was done I ended up with 330 dollars because of shipping and taxes. This wasn't great but I thought whatever you know. Then once the buyer received the product they claimed a fradulant item not as described. Now I used a stock photo on a pre owned item. I'm new to this okay please cut me some slack. The phone app ASKED me if I wanted to use a recommended picture. I think if you're going to have a picture policy that you can't use stock photos on pre owned items then don't ask customers to use stock photos at all for pre owned items. Anyways the guy claimed a refund when I had a no return policy. I was told not to worry they're gonna get a return shipping label from him and then I can inspect the item to see if it's damaged whatever. So I'm told the case is on hold until March 28th, I wait for March 28th and then I'm told I lost the case, the buyer keeps the item and I lose all the money and now I owe ebay 120 dollars for shipping and taxes. I paid taxes and shipping to give someone my 1200 dollar computer for free because I used a stock photo. I'm currently in a fight with support because I was given wrong information with how to proceed. I'm supposed to move into a new apartment and get a new job and now they're gonna charge me 120 dollars and really mess up my life. I can't even take my bank account off of here and support has nothing to protect me against this kind of thing. This is a warning to anyone who decides to sell on here. Do yourself a favour and don't.

[mrdutch1001]

"Now this seller will tell anyone who will listen how he got taken, and the buyer is having a good laugh and telling his friends how to get something for free. Bad situation all around."

....and there is nothing about this that is unique to eBay...this happens on Amazon,Etsy,etc.etc...

[rocketscollectibles]

but the buyer gets a free computer??

Well the case was closed without resolution. Without a timeline, sellers could ship damaged item (or even empty packages) and keep buyer's money. It's a frustrating situation but the system has logic. By wanting double selling protection you ignore situations where you gets ripped off as buyer. The seller had 4-days to solve the case, he had his window to provide a label and his chance to get his item back. He was fully protected. He threw himself his protection.

They could send a reminder. But would it have changed something here in a case where seller did not even read rules and did not even understood he had to click an answer in the case. He thought his return was accepted by just saying/thinking that the return is accepted.

[triplecgirl]

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