Shipping Rate Tables Are Categorizing Whitehorse Postal Codes Wrong

Just a heads up for people. I'm trying out using shipping rate tables and got an order from someone in Whitehorse. The shipping amount charged was way off. It appears eBay has accidentally attributed Whitehorse to one of the prairie provinces (an urban area at that) instead of the Yukon.  I tried a number of other postal codes in the Yukon and NWT and they all appeared to be working correctly. The error seems to be limited to just the Whitehorse range of postal codes.

 

Also of note, for anyone wondering, is that the shipping rate tables by weight add a fractional amount per kilogram, not whole kilogram amounts. So 1.1 KG is charged as 1.1 KG rather than 2 KG.

 

Message 1 of 3
latest reply
2 REPLIES 2

Re: Shipping Rate Tables Are Categorizing Whitehorse Postal Codes Wrong


@flipistics wrote:

Just a heads up for people. I'm trying out using shipping rate tables and got an order from someone in Whitehorse. The shipping amount charged was way off. It appears eBay has accidentally attributed Whitehorse to one of the prairie provinces (an urban area at that) instead of the Yukon.  I tried a number of other postal codes in the Yukon and NWT and they all appeared to be working correctly. The error seems to be limited to just the Whitehorse range of postal codes.

 

Also of note, for anyone wondering, is that the shipping rate tables by weight add a fractional amount per kilogram, not whole kilogram amounts. So 1.1 KG is charged as 1.1 KG rather than 2 KG.

 


@flipistics 

Always important to consider if final packaged item will have cubing applied when using the shipping tables. I tested briefly when the option was first released. Because a number of my items could have cubing applied I didn't risk chancing it. Same goes for remembering to include variables in tax per province and floating fuel surcharge.

 

-Lotz

Message 2 of 3
latest reply

Re: Shipping Rate Tables Are Categorizing Whitehorse Postal Codes Wrong


@lotzofuniquegoodies wrote:


@flipistics 

Always important to consider if final packaged item will have cubing applied when using the shipping tables. I tested briefly when the option was first released. Because a number of my items could have cubing applied I didn't risk chancing it. Same goes for remembering to include variables in tax per province and floating fuel surcharge.

 

-Lotz


I set the rate tables up for using with Sendle, and their cubing is much, much more generous. I did notice that their definition of remote doesn't jive completely with eBay's though so I may end up eating a few here and there.  I'm not sure how it will end up working out, but I don't want to have to shut down in May when the PO goes on strike again. This seems like the ideal time to experiment.

Message 3 of 3
latest reply