Seller Central

Canada Post Expedited Lite - MIA...???

Hi All, just wanted to see if anyone else was having an issue with the Expedited Lite option not coming up for you when shipping through eBay? I have something to send out today and am so thankful for the free shipping Tuesday because it is going to ...

eBay Payout Deposit to Bank Missing and Never Received

All my ebay payouts have been sent but never received by my bank. First payout was sent Oct.11 with an estimated time of 2-4 business days. Its now Oct.20 (7 full business days later) and still nothing in my bank account. There's been a couple more p...

Lamouge dinner set

Where is the best place to sell Lamougr dinner set

EU General Product Safety Regulations (GPSR), Total Nightmare - Summer Update

A bit blindsided by this... for those who aren't aware, first read https://www.ebay.ca/sellercentre/resources/seller-updates/2024-summer/gpsr I make 95% of my own products (fashion jewelry) from parts I source from many different suppliers around the...

Ebay holding/processing our Funds for 3 days to Earn Interest Of Our Payments

Its not like we dont pay enuff Fees to sell on this Platform & now they have a whole new revenue stream in the Interest they earn Off our Sales Payments...I am on a daily payment schedule but still takes 6 Days from Buyer Payment to actually have fun...

scammer alert maybe ????

i have hathed in the last two weeks four people order small items usually early morning then cancell them about hour later but then email me and ask me to ignore the cancelling of the order and send the item cause they need it desperiatly need it the...

Medical instruments?

Do i need a license to import and sell used orthopedic surgery instruments at small quantities in Canada?

Resolved! How do I get a return label to a US buyer

Hi, I am trying to find an answer about the return process and I am finding it very confusing. I am the seller in Canada, and the buyer is in the US. When I accepted the return, I was prompted with some options about the return label, and I chose the...

Resolved! Utilizing Canada Post Flat Rate Boxes

I think I already know the answer, but is there a way to use Expedited Parcels in Canada to calculate shipping but at the same time cap the amount charged if a Canada Post Flat Rate Box can be used. Thanks

Banned wrongfully

Hello i am posting this in hopes people can see this and provide advice or something i can do, basically i had an issue with a shipment and told the buyer this they went ahead and opened a case i was told i have to resolve the request by October 12th...

Need to online chat with an eBay agent

Hi, I tryed to chat with a ebay Canada agent.But now they give only Call option. I need to chat with a eBay agent. so how can i do it.Are the stop the online chat option.Hope someone will be help me. Thank you

Can not put 0 (zero) at the weight

Hi All, I am trying to list items. All my items are less than 1kg, so I put 0 at the kg blank, but it fails everytime. There is a red banner say "The package weight is not valid or is missing. Provide a valid number for the weight." All other filling...

Canada Post Negotiation (What if...)

As sellers, we must be prepare to everything that can happen. What if there's a Canada Post strike? Personnally, I already created a business policy without Canada Post (That would be UPS and Fedex in calculated shipping). But that is way more expens...

I see Ebay has changed/streamlined how they present search results

Maybe i'm just part of an unwanted beta test but Ebay has changed how they present search results, at least in the 'list' view option. No longer says what country the item is located in, which i guess might be a good thing for us but the annoying par...

A repeat buyer feature I like on the .COM myebay page...

I hope it migrates to the .CA page, although I do most of my "work" on .COM anyway. I send a different message to repeat buyers vs first time buyers. Ebay is kind enough to tell us who repeat buyers are (repeat within the last 2 years), however if th...

What does or doesn't track/update within eBay. Personal observations.

After doing some testing/previewing, unsure why but eBay's All Orders display appears to not show tracking when the tracking info is either manually entered or when a partial refund is applied(One showed delivered Oct 3 in CP). If you click on a vali...

New to EBay… Disappointed with lack of activity

Hello everyoneI have recently moved my vintage and antique silver listings from Etsy ( been there for 12 years) with high expectations on the EBay platform. . I thought I would at least see traffic but It looks like a big bust for me. Any advice woul...

Resolved! View item locations for all listings

Hello, It has come to my attention that some of my listings may have the incorrect item location (City and Province) indicated in the listing. I'm trying to find a way that I can see an overview of this for any listings that may stand out and with th...

Canada Post Shipping Label Confusing

Below I have attached a scren shot of a warning eBay sent me regarding my package dimensions. I was about to send a box that is L=31cm W=24cm H=15cm via Canada Post. eBay says that the sum of three dimensions can not exceed 90cm. I calculate the sum ...

No July Shipping Supplies Coupon Here Yet (July 18, 2024) Have you got yours?

Not in My eBay, email and not showing up if I plant something in my cart. Are the July coupons out yet? Thank you

Resolved! Buyer pruchased multiple items, will have to send in 2 packages but can I put 2 different tracking #

Hello, Today a buyer purchased 6 items from me and I might have to send them in 2 packages. My question is can I enter 2 different tracking numbers on Ebay when I do ship the items. I might ship 5 items in a box and one item in an envelope. In my Eba...

Canada Post Tracking 18 numbers supposed to be 16

Hi there,I have been selling on ebay for about a year now. I have recently been selling more internationally from Canada. The tracking numbers that I have been buying through Canada Post on ebay have 18 numbers for tracking, but they are only suppose...

Suddenly Charged Gallery Plus fee?

I've had my item listed for a several months but suddenly I was charged a gallery plus fee without warning? I looked at several other listings and they still say its free. Has there been any recent changes to the gallery plus? eBay really needs to WA...

CLAIMED EBAY SALES AS REVENUE ( BUSINESS INCOME ) NEED TO PROVE EBAY REMITTED GST / HST SALES TAX

HI EVERYONE, THE CRA IS CLAIMING I OWE A LARGE AMOUNT IN GST / HST SALES TAX. BECAUSE I CLAIM MY EBAY SALES FOR BUSINESS INCOME AND EBAY IS REQUIRED BY LAW AS OF 2022 TO COLLECT GST / HST FROM THE BUYER AND REMITT IT ON SELLER BEHALF, WHAT DO I NEED ...

Buyer paid for item with expired card; how to cancel?

Seller contacted me to tell me he used an expired card. But the eBay software says that I must issue a full refund if I cancel the order. How do I prevent this? Is there a way for the buyer to pay with a different card after the buy it now is complet...

Costco Bubblewrap

I was in a Costco Business Center store today and picked up a 175' x 12" bubblewrap roll in the box for $14.99. Around here that is really great price, unless you are buying a much larger quantity. Business Center stores are open to all Costco member...

Messages have disappeared from Home Page

I go to click on my messages and I get this.... We looked everywhere.Looks like this page is missing. If you still need help, visit our help pages.Go to the homepage Is there away to access my messages on a desktop computer..... ?

Resolved! Why was my friend (a seller) charged for free shipping?

Hi everyone,My friend and I are both new sellers. Unfortunately, I haven't been able to sell my first item. My friend did. However, he was charged for free shipping. He bought an ebay label for the item he sold. Then he packaged it in a box and took ...

When is ebay going to start protecting sellers again?

Once again, another terrible experience with a seller and ebay does nothing. When are we going to be able to leave negatives for buyers again? I have had numerous non-payers, bad buyers, etc. etc. There is literally no way to warn any other ebay sell...

Resolved! Ebay still don't show taxes paid on shipping label bought on their website

I don't think that's even legal, unless there's no taxes ? Aren't they obligated to show us their tax number and the tax collected in an invoice when we buy a shipping label on eBay ? We are literally buying from them. Right now, I don't deduct the t...