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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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Info Sent to Post Offices Aug 27 (re. USA Shipments)

Okay here is everything that was sent to post offices today regarding August 29th. I would recommend everyone download the Zonos app and play around with it (or check out the web version at app.zonosprepay.com). It will be required for all US shipmen...

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Tests with Zonos

I tried using the Zonos app and at this point it is useless. All shipments default to being made in China regardless of attempts to edit the details to correct it. Hopefully this gets corrected soon. I did have success using the Zonos desktop version...

User avatar by Community Member
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Ebay Regularly Overcharges Buyers On Shipping; Refund Doesn't Come Directly From Shipping Fees- Why?

For the past 6 months or so, eBay's Shipping Calculator has been way off in charging my customers. Sometimes its $5 over, today $27 over actual cost. I enter all the correct dimensions and weight, select the correct method of delivery using Canada Po...

Anybody seen USMCA Certification of Origin document? What use as Origin Criterion 2nd hand items?

I guess, for a 2nd hand items made in CA/US/MX I will be using the option B almost all the time.All the other options are out of question for 2nd hand used items.https://www.lightsource.ca/users/your-cls-experiment/practical-information/usmca-certifi...

Latest Chit Chat webinar video

I post it because they explain well and it could be useful for everyone. Chit Chat just posted their last friday's webinar video online. I'm not sure if I'm allowed to post the link here, but I'll take the risk since it's important in the current sit...

User avatar by Community Member
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I can't seem to get back my listings on .com. Help

I removed the US and then my listings disappeared. I put it back hours ago and they still can't be seen. I went to do a search on .com and this showed up. That is my postal code and it shows that there is no inventory at that postal code. What am I d...

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selling to the US

I guess I will also quit selling / shipping most of the items in my store to the the USA., but what about letter mail? I sell stamps, postcards, ephemera, things that can fit in an evnelope and use letter mail rates. I have been thinking about just s...

For anyone planning to ship directly through UPS from Canada to USA - Fees for customs

This may give Canadian sellers an idea of what they are in for if they choose to continue selling to USA and pay customers duties on their behalf. An account will be required.Updates Impacting U.S. ImportsEffective August 29, 2025:Entry Preparation C...

Shutting Down Operations - Tariffs

Hi all,I am currently shutting down operations while the tariff thing gets sorted. There are 33,000+ items in my eBay store. We gross around $300k annually across all sales platforms.There is too much uncertainty regarding compliance. S/S+ goods are ...

Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

eBay claims, "As of this date, Canada Post has advised that its current Delivered Duty Unpaid (DDU) shipping services to the US (Tracked PacketTM USA, Expedited ParcelTM USA, or XpresspostTM USA) are not compliant with these changes." And that Canada...

eBay Canada EIS

Hello, I heard a rumor eBay Canada is planning EIS this fall. Is there some truth in this? It would greatly help especially opening up the European market to us Canadian sellers and will help offset lost US revenue.

Has anyone found a place that has a calculator for Duty/Tarrif of US bound packages?

Everyone knows Canada Post has the harmonized code calculator:https://www.canadapost-postescanada.ca/information/app/wtz/entreprise/trouvercodesh?execution=e1s1 And the US gov has a list of Harmonized code lookups for current duties:https://hts.usitc...

eIS Canada and shipping to the USA

So consensus is generally positive on the recent announcement as per the original post from today. There are those that are voicing concerns in how useful the program will be - but one thing for sure, this was brought forth by the changes occuring as...

ORDER NOT RECEIVED

Hello, I am communicating from Ottawa, Canada. I have an issue that I request your feedback on. I have placed an order with a supplier residing in Latvia. The order was dated to arrive about July 15/2025. It was : Shipped (Untracked): Est. delivery T...

Customs and duty- how others handle it.

I won't bother explaining why I was shopping for jam on King Charles III's Highgrove website, but I noticed this explanation of the terms on which His Majesty will deign to ship to us here in the Colonies, or indeed even in the Traitorous South. "We ...

FYI one and all CP to the USA is toast

Just confirmed. CP options are now MIA with eBay labels to USA. Currently shows 1 UPS option - Standard and 2 Fedex options to USA - Ground and Intl Economy. All substantially more than the old CP options. Nothing displaying as for meeting requiremen...

Tariff Payment May be Required As Early as the 28th

My CP Manager shared information they got in a Canada Post email. Paraphrased below, bolding from CP. We have been advised new requirements may be implemented as early as August 28 for the shipping of parcels to the U.S. .... customers will soon be r...

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Canada Post Announcement

Hi everyone, just received this email from CP as I am registered for Small Business Solutions.As you may be aware, the United States has suspended its duty-free "de minimis" threshold of US$800 for all countries, including Canada. Starting August 29,...

User avatar by Community Member
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Canadian Labels Seem to be down. Anyone else?

Just checking, Tried to buy a canada post label for within Canada This Morning and no Canada Post services are coming up. Say None Available. I know they are shutting down the US today but this is within Canada. Anyone else? Edit: Seems down on Canad...

shipping to the USA

Ive decided not to ship to the USA for the time being.How do I delete the USA as a country I dont ship to on my current listings or is there a way I can do it in bulkthanks in advance

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