Seller Central
Meet other Sellers - share your experiences, ask for advice, and socialize!
Forum Posts
Shipping Supplies Coupon
Hello, i am a new Canadian store subscriber and i am wondering where i find the shipping supplies coupon? would it appear on the website or would i recieve an email? Thanks
US de minimis - big changes possible?
https://www.whitehouse.gov/briefing-room/statements-releases/2024/09/13/fact-sheet-biden-harris-administration-announces-new-actions-to-protect-american-consumers-workers-and-businesses-by-cracking-down-on-de-minimis-shipments-with-unsafe-unfairly-tr...
Package sent to USA now stuck in US Customs since March 6th
Hello,I sent a package using Tracked Packet to the USA mailed on March 4th, USPS tracking shows it arrived in NY USPS facility on March 5th at 9:43 pm and then into customs but has been there ever since. I am tracking the package on USPS site but has...
Uline Coupon Code For Free Shipping When You Spend $500 (Expires Sept. 29)
The code is SP653CA I assume this is a general code, and not a one time use code. I figure this might save someone a substantial amount since shipping on a Uline order of that size is usually in the $100 range. Granted, you need to be the type of sel...
Cannot connect Facebook to eBay account
This message appears when I try to link my account. I inquired 3 times with eBay customer rep, but they all say we will make a note on your account blah blah and now it's a Facebook issue apparently so I got to contact Facebook. Where to even start w...
Beware of Ebays global shipping
This was the first and last time that Ill have used ebays global shipping program. Someone in Florida purcahsed an iPhone from me and I sent it from Canada through ebays global shipping instead of me manually adding tracking and buying through Canada...
Ebay collecting tax on used personal items.
I have been wondering and taken a simple look into sales tax on purchased items.Upon looking up for information on this subject. I come across that it says that if an item is PERSONAL ITEM and sold that no tax should have to be paid by the buyer, unl...
Resolved! Ebay is really into making it hard to find and read seller feedback
Gone are the days when one click and you could find the nice little chart showing feedback in the last 12 months, how many negs, neutrals etc. Now it takes mujtltiple clicks and, with the latest wrinkle, the little chart is gone altogether. If you wa...
Resolved! buy-it-now listings vs auction-style listings
Hi everyone, I am a new seller. I am not sure which way is more expensive. Let's say that you have sold your item for $100 through a buy-it-now listing or an auction. (1) Will ebay charge you more if you sell your item by auction than by buy-it-now p...
Can I reuse the uploaded image in my Listing via HTML ?
New to HTML, new to taking eBay Listing seriously. I understand uploading high-quality photos is best for your listing. If I want to further explain this or that image, I wanted to Thumbnail on left, details on right in point form and if the Viewer c...
Setting up shipping policies
How do you create a combined shipping policy on calculated rate for domestic and international orders on eBay Canada?Or how to set it up to offer a discount on shipping if they buy more than one item from you?
IOSS information required for UK or EU shipments from Canada (not using eBay's shipping program)
Hi everyone, I am scratching my head about how to use IOSS for shipping eBay items... eBay informed me this week that I need to add IOSS information to the shipping information I provide to my courier for each UK/EU shipment. The next day, as it happ...
Air Canada Lockout/Strike to effect shipping to US and abroad?
Many of the packages we ship outside of Canada go aboard Air Canada flights. With the pending lockout/strike, transit times could be severly effected. Strange i have heard very little about this from CP or Ebay.
eBay promotion automated for seller without their permission
Hello, I noticed that eBay promoted our products for coupon without asking seller's permission. We lost money after the promotion coupon. How can I contact ebay to remove our prodcut lists from the promotion coupon?
Ebay descriptions
I'm new to selling on ebay and although i'm filling in all the boxes and photos load okay, my descriptions are nowhere to be seen? Can anyone help out there?
Change in cancellation request option
There is an announcement on both .com and .ca that effective Aug. 28, there will be a change in cancellation requests. It sounds like buyers will be able to send a cancel request if an item hasn't been marked as shipped. The seller has 3 days to acce...
Anyone having trouble generating a shipping label?
I am getting an error message "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct." It started on Monday and I still can't place a shipping label order for every s...
Resolved! How to deal with impatient buyers?
Hi everyone, I am a new ebay seller. I will start selling either next week or the week after. A friend of my friend used to sell things on ebay. He quit six years ago. He told me that he always provided his buyers with tracking information. But some ...
"not approved all for sale in Canada and cannot be listed on eBay"
Hi. I'm trying to sell a Samsung device (Galaxy S24). eBay keeps giving me the error message "This Samsung phone is not approved for sale in Canada and cannot be listed on eBay.fe208700-1254646x>". But clearly, it's allowed to be sold in Canada. Othe...
Potential significant letter mail increase coming in January....
From 99c to $1.24 for domestic, I believe I saw somewhere that US and International were increasing as well, hopefully not by 25% too!!! https://www.cbc.ca/news/politics/canada-post-stamp-price-increase-1.7316229
Held in Customs
Good Morning,So, this may turn out to be nothing but it's a new situation for me so wanted to ask about it simply to be prepared in case....I am the seller. I have an item that has been stuck in "Held in Customs" for about a week now. I only checked ...
Resolved! Ebay wants to charge insertion fees on auction
Hi, we have a basic store subscription with ebay so that we can have a larger amount of listings without paying insertion fees. Im trying to post an auction for a valuble video game and we have no auction style listings used out of the 250 free ones ...
The state of Canada Post Corporation
What will happen to eBay sellers when or if.... https://www.ctvnews.ca/business/canada-post-at-critical-juncture-financial-situation-unsustainable-board-chair-1.7017460 https://globalnews.ca/video/10724990/business-matters-canada-post-chair-says-comp...
Ebay Canada Post shipping rates
Hi Everyone - Just wondering if anyone has posted a chart/guide to the current Canada Post prices available through Ebay labels. I know there are some substantial savings available as I've shipped a few items in recent months and was pleasantly surpr...
Resolved! Help needed with refund
I need to refund a buyer, but I can't find it anywhere. There is no refund mentioned on the drop down on the hub or on the actual transaction. I would really appreciate any help.
Resolved! WWYD. A US buyer changed their mind and opened a refund...
...Our return policy for international shipments is set to "buyer pays." The buyer purchased an Airpod earbud and opened a return because they said they found their lost one. They reached out twice, asking us to send them a return label so they could...
Bulk Labels and 4x6
I rarely use Bulk labels, except when someone pays multiple transactions and I need to combine and refund It used to be set up to print as a 4x6 label but its now printing 2 labels on a regular sheet of paper, noticed this for the past 2-3 weeks (aga...
How's your experience with shipping a parcel to Germany recently?
This is the first time I ship an item overseas other than us. Is shipping a parcel to germany doable? Anything to consider? Thanks in advance.
Username availability
I want to delete one of my accounts and use the username on the other one. Do you guys know if the username will be instantly free? Locked? Or one month to be released?
Resolved! US to Canada Return: how do I know what dimensions to put on customs forms??
Hi all! As the title states. How do I know what dimensions to put on the customs forms and shipping label for a return from a US customer? I am buying the label through Shippo. It was only 250g when I shipped it to the buyer, but I used a poly bag an...
