
09-06-2020 01:29 PM - edited 09-06-2020 01:40 PM
09-06-2020 03:36 PM
Russia is a kleptocracy.
Overlooking the fundemental dishonesty of the system which infects many consumers there, you are also looking at a country with no Rule of Law.
On a practical note.
Your candles and soaps will cost you as much or more to ship as the buyer will pay for the product alone.
While the buyer also pays for the shipping, If you have a Dispute for non-delivery -- and have you looked at the cost of tracked shipping to Russia? we're in the $50 plus range-- you lose that shipping cost entirely, because you paid it to Canada Post.
Stick to North America. Even Australia gets pricey, and as you may have learned they are not happy about being charged sales taxes on imports. The original members of the European Union are safer, not the countries that were part of the Soviet Bloc though.
I am old and cranky.
BTW- there are freight forwarders and you could suggest that to your Russian customers. These companies have Canadian or US plants and will receive shipments from North American sellers, deal with duty and VAT, and reship the items to their/your customer.
And .
EBay considers your responsibility for delivery to be complete when the reshipper accepts the shipment. Most of the Money Back Guarantee ends there too.
09-06-2020 03:40 PM
I had him translate his name and address in Russian as it would appear on the package and will put it on the box so it doesn’t get lost.
This is not necessary.
As long as you put RUSSIA (or CHINA or EGYPT or INDIA) on the package in Roman letters, having the address in Cyrillic (or whatever ) is not a problem. And the country name is just to make it easier for Canada Post workers.
Fun fact- although the Universal Postal Union Treaty was in place in 1874, English was not an official language of the UPU until 1974.
09-07-2020 01:44 PM
Russia is on my list of countries that I do not ship to.
Better today to just ship within Canada or the USA.
09-07-2020 04:13 PM
Contrary to some of the responses thus far, I have been shipping to the Russian Federation for 14 years and have had a total of 2 INR's (estimated 100 shipments, give or take). Very small price to play for the business it has brought me.
Where are you located? Access to any of the cross-border shippers such as Chit Chats or Stallion? Check out their international rates before giving up. Canada Post is quite expensive to Russia, much more so than C.C. or Stallion.
09-07-2020 04:20 PM
Better today to just ship within Canada or the USA.
I respectfully disagree. I ship to Germany. France. UK. Portugal. Italy. Austria. Belgium. Ireland. Netherlands. Sweden (and others) . Very very few problems, if any. I have more issues with my Canadian buyers than any of the above mentioned countries.
It works for me and I can only suggest you at least consider it. Everyone's mileage will vary. I now return you to your regularly scheduled program, already in progress.
Happy Labour Day
09-07-2020 05:46 PM - edited 09-07-2020 05:47 PM
There are only four countries I will not ship to: India and Israel because my untracked items have too often gone missing, Russia and Saudi Arabia because I disagree strongly with their governments.
I will even ship to Africa, RSA, Morocco, and Egypt without a second thought and Botswana because of Precious Ramotswe. Other countries would be expensive for the buyer.
It doesn't have to be logical.
BTW, most of my problem customers are in the USA, a higher percentage than the percentage of sales.
Again, I rarely track shipments.
All of which is why I use Cookie Jar Insurance and spend way too much time wishing chitchatexpress served Victoria.
09-07-2020 10:46 PM
09-08-2020 12:13 AM
but I would have to declare it as hand soap and not risking the items being confiscated and refunding the customer as well.
Never lie on a customs form, even , no, especially, in a country where a government wage is supplemented by theft.
Use the HS number for your item.
https://www.canadapost.ca/cpotools/apps/wtz/business/findHsCode?execution=e1s1
Soap is 3401.30
Candles are : 3406.00
If your customer is asking you to lie, he is planning on defrauding you.
BTW-- feedback is not used by eBay as a measure of a member's account. Prompt settlement of Disputes means no Defects which do have a very real effect on accounts.
09-09-2020 04:27 PM
I used to ship to Russia and sold several items to buyers there. Had a couple of packages that never arrived and I provided refunds. Bought a couple of items from there that never arrived. I am not
a dealer but a hobbyist and thought it time to cut my losses as I don't need the aggravation. Had
buyers e-mailing as the items I sold took forever to arrive (those that did)
Your turn will come as there postal system is far from consistent.
09-09-2020 05:23 PM
Your turn will come as there postal system is far from consistent.
Oh but it has come. Twice. In 14 years. Out of perhaps 100 shipments or so. Loses (items at my cost and shipping) totaling approx $39. Estimated sales to Russia that same period approx $1,800, Without disclosing my item costs, I can assure you it FAR FAR FAR outweighed the $39 "out of pocket"
09-09-2020 05:40 PM
I sell to anywhere. I have shipped to Russia at least 100 times with no issues. I am one more bad experience from cutting shipment to Israel, the only country I am now leery about shipping to.
09-09-2020 06:48 PM
How very nice for you !
09-21-2021 01:46 PM
I ship from Canada all over the world, nearly everywhere, maybe not Russia or Africa, but most other places and NEVER had a problem. Package arrived, buyers happy.
09-21-2021 02:18 PM - edited 09-21-2021 02:19 PM
You replied to a ZOMBIE thread from last year.
Information in old threads can be out of date.
09-24-2021 01:51 PM
Hi everyone -
Due to the length of time that has passed since this thread was begun I have locked it from further replies. If this is still a topic that warrants discussion please don't hesitate to start a new thread!
Thanks,
Tyler