So why is our sold history only 90 days, when paypal will refund for up to 180 days????

[esclyons]

not that i had a paypal charge back lately, knock on wood.. but if i get  a chargeback, after 90 days i have no search options on ebay for sold items, after 90 days, ebay needs to bring the 2 items together, for the ease of operations for seller's.. we need the technology to search our sold items for 180 days,, same as the charge back period..

[femmefan1946]

Your Paypal account will have all the information you need about an item that has been dropped by eBay, although not all the information you may want.

This includes tracking information, title (but not description and picture) , and the buyer's own email.

Do you keep your own record of your item descriptions and your pictures? I have a couple of folders on my desktop with those, which is about as hi-tech as I get.

I guess it makes some sense if the dispute is being done through Paypal that the information is there on Paypal, since eBay is no longer involved.

I think of chargebacks as being related to credit cards rather than eBay/PP.  Is that what you mean?

[zee-chan-jpn-books]

I don't delete my e-mails so usually a search on the item name or buyer name with gmail search will bring me the info I need.