Today's bug....leaving feedback is not taking/working....

[ricarmic]

I discovered that all the feedback today that I left has not taken.

I tried reapplying it tonight, one took the rest did not.

It does not tell you "you've already left feedback" if one repeatedly leaves it....

I'll check tomorrow to see if it takes overnight.....

[tryubik-useonlyasdirected]

8:36 AM on Feb 2nd this issue is still not resolved.

Tried to leave feedback this morning and it is not working.

It goes into a loop where you can go through the process but then nothing shows as left anywhere in the system.

[zee-chan-jpn-books]

I just left a couple feedback and it worked fine.

Usually I go to one of the item's order page, click the "leave feedback" from there, and then I click "all feedback" (something like that) so that it displays all the ones I can leave feedback for.

I do find that when I try to leave feedback from my.ebay.ca it does NOT always work.

[ricarmic]

For me it is still not working from myebay. (this is on .COM)

I tried again this morning and it still was not working.

I see I forgot to tyler@ebay on this.

Hmm I went to test Zees approach and it turns out the feedback I left today did take.

I will leave some more and see what happens....

Nope wasn't working again, looks like it is intermittent at best from myebay.

I tried the Zee way, and that worked aok, I've updated them all now. Doing it from there confounds my process (I leave different feedback for repeat customers than first timers). Hopefully it gets fixed soon.

[tryubik-useonlyasdirected]

The item was sold on .Com and it's still not allowing FB from .com . Our buyer was from California and likely purchased using the .com site.

FB did work after leaving FB from .ca. Though it didn't show as working on .ca until logging back over to .com. Then it showed on both.

*shrugs*

[tyler@ebay]

Howdy folks! Sorry I missed this one (I was out sick yesterday). 

There's a known issue impacting members on .com from leaving feedback. I'm glad that the workaround @zee-chan-jpn-books found is working. I've want to get everyone here added to the open ticket, but I need a few more details.

Would anyone getting this error send me a PM with this info:

Your selling id (if different from your community id)

Your Buyer's id (understandably there would be many, but one example is good)

Item Number 

Given the broad scope of people this is hitting I'm hopeful that this will be resolved quickly!

***

Oops! Edit to actually tag the others: @ricarmic & @tryubik-useonlyasdirected 

[ricarmic]

Yesterday it was working ok.

I am just about to do todays, I will report back in a bit.....

[ricarmic]

Todays all took ok, it looks like this is fixed.....

[tyler@ebay]

Good to hear! If it starts acting up again feel free to let me know @ricarmic !

[ricarmic]

Today it is intermittently not working again.

About 25% aren't working, some will take on 2nd try others not.

tyler@ebay 

[ricarmic]

As before this is a bug from "my ebay" page, going to the actual item and leaving feedback from there seems to be working every time, at least it did for all the ones I fixed.....

[tyler@ebay]

Thanks for the update on this one @ricarmic - not sure why it's being so particular. 

I looked into this and it seems like there's an intermittent issue going on with this. 

If you shoot me a private message with the buyer's id, the item number and your selling id (if this is for a different selling account) I can get it added to the ticket!

[ricarmic]

Hi! Unfortunately I already fixed them all. I'm assuming they need one that is still broken? Let me know when you are back if they want to know of "fixed" ones.....I can remember a couple.

Assuming they don't want fixed ones, Monday will be my next feedback leaving day so I won't be able to provide more until then, assuming it is still broken by then.....