11-05-2015 08:44 PM
I sell CD's and in 2012, 2013 and half of 2014, I charged exact shipping. I sold a lot but thought I might do better offering free shipping to Canada and a reduced to the US and the rest of the world. So I raised the price and for 2014 and most of 2015 I have been offering free shipping. Part of my decision was the DSR's and possible better placement.
Well when I do searches of CD's most of the CD sellers charge for shipping. It shows the CD as $2.95 plus $3.00 for shipping, mine would show $5.95 free shipping. I know it is the same but somehow the $2.95 with $3.00 shipping will sell before the 5.95.
In Canada only there are 144,686 CD's for sale and only 29,529 offer free shipping in Canada. About 20%
In the US there are 6,503,157 CD's for sale and only 1,748,253 offer free shipping within the US. About 25%.
If free shipping is supposed to boost sales why do sellers not offer it as much. I am now experimenting and charging for shipping on some of my listings to see it traffic and sales increase or decrease.
11-07-2015 05:02 PM
@mjwl2006 wrote:
@jt-libra wrote:...... Wouldn't it be nice if eBay had a contract with Canada Post!! But as mentioned in another thread, with so few eBay Canada staff, I doubt that they're in a position to negotiate, even though there are thousands of Canadian sellers, and buyers, who would benefit.Paypal (or Pitney Bowes) does have a contract, though. Ebay Canada says any trouble we have with shipping is for paypal to help us with so therefore, Canada Post must have a large-scale agreement with Paypal or Pitney Bowes. How many postage labels are being purchased by Canadian ebay sellers through paypal each and every day of the week, month and year? Alone, I am fairly close to the bracket for negotiating a volume discount with Canada Post yet we all, as ebay sellers, sit here dumbly thinking our postage costs are too high. Yes, they are but it's in part due to either ebay, Paypal and/or Pitney Bowes skimming profit from our postage costs in order to provide the service. They wouldn't offer the label-printing service due to the kindess of their hearts.
ebay Sellers may do better to form a consortium and negotiate directly with CPC for the lowest rate possible.
Of course! I forgot all about that discount we get through PayPal shipping. I've grown so accustomed to seeing it that I've begun to think of it as the regular rate of postage.
Once again, you've made me laugh!
11-07-2015 05:34 PM - edited 11-07-2015 05:35 PM
@mjwl2006 wrote:Well that was a short-lived rebellion. Thank you for being the cold, wet blanket of reality, and general voice of reason. Otherwise, I might have embarrassed myself or something.
Wait just one cotton-pickin' moment here! I'm going to yank that cold, wet blanket off for a minute.
Volume of scale doesn't necessarily have to mean a single-location volume. The whole reason we Canadian eBay sellers get a discount through Paypal for Canada Post labels has to do with the fact that we are a group representing thousands upon thousands of real or potential customers for CP -- a target market. It makes no difference where we are shipping from, but that we are a cohort.
Another example is the discount offered to small businesses via Venture One (or whatever Canada Post has branded it as recently). As admittedly small as this discount is, the users represent an identifiable market group. It has nothing to do with shipping from a single location or even a limited number of locations.
I agree with you that it wouldn't be a bad idea for Canadian eBay sellers to have a representative to directly approach Canada Post for a "better, new deal", especially in light of eBay's new on-time delivery rules. It's certainly been quite some time since eBay originally negotiated the label discounts. Maybe it's time to revisit the whole subject. Perhaps this could include a better discount on Tracked Packet (especially to the U.S.) for example, or reduced parcel rates for certain routes or distances within Canada.
However, we already have such a representative(s) in the eBay Canada staff, who supposedly are there to work in our interests as a very large group of sellers. I just don't think they've been creative or active enough on our behalf. If the excuse is that they're short on staff, then why does Raphael keep telling us that they are constantly talking to Canada Post and have effectively been unable to get anywhere. I think that's hogwash and horse feathers. I get the impression they have already given up, for whatever the real reasons.
I'll give you one example. During the discussion over the new "on-time" rules, I suggested to Raphael that for Canadian sellers a simple, cost-effective alternative to using expensive tracking in order to meet the on-time delivery requirements would be for eBay Canada to negotiate with Canada Post for the latter to provide a receipt, printout, scan, or whatever it would take that would be acceptable to eBay as an "input/acceptance scan" for non-tracked parcels.
This could be either an online receipt or even something as basic as a confirmation code, generated at the time the shipping label was paid for, or a cash receipt (or uploaded scan) at the P.O. counter. The main point is that if eBay weren't being so truculent, they could certainly find an acceptable form of receipt that would satisfy their requirements and also fit in with Canada Post's abilities. Even if it meant an extra small charge, I think most Canadian sellers would pay it in order to have the all-important confirmation of acceptance.
Well, Raphael quickly and thoroughly dismissed the idea, or any hope of anything like it. I saw clearly after his response that the real problem here is likely eBay, not Canada Post. I suspect eBay.ca is being told by eBay HQ that no efforts whatsoever are to be spent, or commitments of any kind made in attempting to accommodate Canadian sellers or make concessions with regard to the new "on-time" rules, however simple and easy those may be. It would be seen as favouritism by U.S. sellers.
So there we are. I call it conflict of interest, or at the very least, lack of bona fides by eBay.ca people. You may prefer to call it something else. I'm unfortunately too close to retirement age to want to take on this fight, and in any case I think the game is already too rigged for any such simple "solution" to be acceptable, no matter how rational.
I'm sorry, I guess the wet blanket is back on.