
10-13-2020 08:40 PM
The link is gone from my transaction options. Does anyone else have this issue? I have to log into Paypal through a separate window and search down a transaction to give a refund now. Before I could click the link and it would take me right to the transaction.
10-13-2020 08:55 PM
Hello tyler@ebay
This was spotted on dot com also. Do you have any details on this concern or is this permanent?
-Lotz
10-13-2020 08:59 PM
These are the options now. There is no link to the financial information for any transaction.
10-19-2020 12:47 AM
Yes I noticed this as well. Was kind of handy to take you right to the transaction you wanted. Not sure why it is not longer there.
10-19-2020 02:33 AM
I still have it on my sold items:
But it's missing from my 'Purchases' and 'Order details' pages.
10-19-2020 03:21 AM
That screenshot looks like the old My eBay, not Seller Hub.
Frankly, after all the warnings telling everyone they must use Hub I'm surprised My eBay still functions. Has ebay not said in the past that once sellers are in MP they'll need to use Seller Hub to access Payment tools?
My Seller Hub does not have a view Paypal transaction link anywhere, it did very recently.
It's not available in Order Details either.
There is a general Paypal link in the Seller Tools pane of Hub Overview which I use occasionally.
Probably will just add it to my browser's favourites bar now.
10-19-2020 06:57 AM
I noticed that the "View Paypal Transaction" link disappeared at about the same time as eBay removed the email addresses from the transactions. I wonder if this is an attempt to detach PayPal from the transactions in preparation to switch all sellers to the new Managed Payments structure. Essentially cutting the cord.
10-19-2020 12:07 PM - edited 10-19-2020 12:11 PM
It is.
I've always preferred the classic overview, so my bookmark opens eBay in that view.
10-19-2020 01:09 PM