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01-29-2018 05:51 AM
He won my item and asked to ship to a completely different person and address. Is it possible the buyer has made a side deal with another bidder on my item to keep the price down?
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Re: buyer asks to send to a different person and address
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02-03-2018 12:20 AM
You could also state that a buyer must specify a Primary Shipping Address on eBay before a purchase is made.... this address becomes the address on Paypal and cannot be changed on Paypal.
A buyer can add a new address when they check out and indicate that is where they want the item sent. They then pay using that address and it will show as the payment address on both PP and eBay.
Re: buyer asks to send to a different person and address
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01-29-2018 06:23 AM
I get this situation fairly regularly, in my case it is folks buying presents, normally for their parents (father) and they want them sent to them.
I live in a fairly "safe" world of stamps.... so far I've never had a problem shipping to the other person. It is best if you get them to make sure the payment address matches the shipping address.
Re: buyer asks to send to a different person and address
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01-29-2018 08:31 AM
What the buyer desires to do and for whom is not the relevant concern. If you ship to anyone, anywhere that is not the person on the paypal payment, you lose Seller Protection.
That's not to say, I haven't taken that calculated risk. Is this a valuable item? Most likely, the request stems from a gifting, not a side hustle.
Re: buyer asks to send to a different person and address
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01-29-2018 08:33 AM
Also, your bidders are not known to each other. That's all confidential. Only you can see who they are, not each other. This changed a long time ago, there were problems with the degree of transparency.
Re: buyer asks to send to a different person and address
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01-29-2018 01:44 PM
Tell him politely that you will be happy to ship to a different address, but you cannot print the shipping label unless the new address is on his Paypal account.
If he is honest, he will change it an pay.
If the account is hijacked, he won't be able to.
It doesn't work as well for buyers as it does for sellers, but if there has been a long gap since his last purchases, hijacking is a possiblity.
An OscarMeyer Weinermobile Bank?
Thank you for continuing the fine but weird traditions of eBay.
Re: buyer asks to send to a different person and address
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01-29-2018 02:28 PM
Is the message you received from the same ebay id that purchased the item? If not, then ignore the message as you don't know who it is from. Has the buyer already paid? If not, tell him that he can add the new name and address through ebay when he is making payment.
If the buyer has already paid and the service you are using doesn't have delivery confirmation anyway, then it doesn't really matter if you send it to a different address as there is no way of proving the item was sent if there is an item not received claim opened. I've sent items to new addresses a few times and never had a problem but it is up to you how you handle it. Ebay has said that if the buyer specifies in an ebay message that they want it sent to a new address, they will look at the messages and you could win the claim if you have delivery confirmation to the new address. But if a PP claim was opened, PP would rule in the buyer's favour if the item was sent to an address other than what was used with payment.
If payment has been made already and you are uncomfortable sending to a new address, you would have to cancel the sale through ebay (use the reason problem with address) and ask the buyer to make the purchase again. You could relist it as a fixed price listing at a really high price with a make offer function. Ask the buyer to make an offer for what they originally paid for the item and you will accept the offer. You would want to prevent someone different from buying that same item before the buyer does which is why I suggested using the offer function.
Re: buyer asks to send to a different person and address
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01-29-2018 02:46 PM
A few times I have shipped items to a different person & address. Most times someone in the US bought a gift for a friend who lived in Canada. I always send the parcel with tracking & a signature & have never had a problem. Not sure if I would take a chance for another country though.
Re: buyer asks to send to a different person and address
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01-29-2018 05:12 PM
I prefer using the customer's eBay ID as the title for these special listings. The high price might panic the customer. But Best Offer is a possibility.
Most of the OP's items would be parcel service, and most, but not all, parcels are tracked.
Re: buyer asks to send to a different person and address
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01-29-2018 05:22 PM - edited 01-29-2018 05:26 PM
I do the same as femme, for special listings* except I only use part of the ebay id to protect the buyer, for example if I made one for femme its title would be:
"Special lot for femme"
*I make them the same price as the item they're buying (with a generic unidentifiable picture) but the item description for curious folks is:
As per messages If you're not femme, check out all the 1,000s of other items in my store, there's something for everyone there: Please click here to see more interesting and unusual items in my eBay store!! |
Re: buyer asks to send to a different person and address
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01-29-2018 06:57 PM
Yes, Custom Bundles. I love offering those: I leave the price the same but put a buyer ID or some portion thereof (with advance permission) in the title, Item Specifics as a Custom field, and also in the listing Description with a section of text that says 'this so-and-so is for so-and-so only. If you'd like one for yourself, please contact me etc or check out of store at blah-blah'. I've done dozens, never had another random buyer come along, although I have had lots of extra, sudden views. Nosy Parkers, I guess.
Re: buyer asks to send to a different person and address
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01-29-2018 07:05 PM
Re: buyer asks to send to a different person and address
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01-29-2018 07:11 PM
Everyone loves to know what someone else is getting and what it is that they cannot have because it's going to someone else. I have three small children, this social experiment plays out several times a day here.
Re: buyer asks to send to a different person and address
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02-02-2018 04:09 AM
If buyer has already paid...
Refund the Payment.... and send an invoice through Paypal with the new address.
Explain this to the buyer...... and then state that you only ship to the address that is associated with the Paypal payment.... Paypal rules
Once had this situation... buyer was very perplexed..... but followed through with the payment with the new Paypal invoice...... Suspected buyer was playing me for a free item..... and suspected buyer knew exactly why I did what I did.
You could also state that a buyer must specify a Primary Shipping Address on eBay before a purchase is made.... this address becomes the address on Paypal and cannot be changed on Paypal.
Re: buyer asks to send to a different person and address
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02-03-2018 12:20 AM
You could also state that a buyer must specify a Primary Shipping Address on eBay before a purchase is made.... this address becomes the address on Paypal and cannot be changed on Paypal.
A buyer can add a new address when they check out and indicate that is where they want the item sent. They then pay using that address and it will show as the payment address on both PP and eBay.
Re: buyer asks to send to a different person and address
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02-06-2018 06:06 AM
Re: buyer asks to send to a different person and address
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02-06-2018 06:08 AM
Re: buyer asks to send to a different person and address
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02-06-2018 06:10 AM
Re: buyer asks to send to a different person and address
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02-06-2018 06:13 AM
Re: buyer asks to send to a different person and address
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02-06-2018 06:14 AM
Re: buyer asks to send to a different person and address
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02-06-2018 06:20 AM

