can't remove International shipping option from listing

[wheel4716]

I have changed this so many times, different ways, and the listing still states "Ships worldwide". I don't and I don't want to. What on earth am I doing wrong? I revised all of my listings to state ships to Canada and US. I'm in Canada, listing#231767184158

Thanks

[momcqueen]

Without being able to look into the SYI form, try BLOCKING every other country but Canada and the USA..... but I see only USA and Canada in your ship-to so.....?

[mr.elmwood]

Well, it may say that, but, you have excluded the rest of the world except for the US and Canada. I don't think it matters what it says as you have your exclusions set.

[ypdc_dennis]

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@wheel4716 wrote:

I have changed this so many times, different ways, and the listing still states "Ships worldwide". I don't and I don't want to. What on earth am I doing wrong? I revised all of my listings to state ships to Canada and US. I'm in Canada, listing#231767184158

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The "Ships to Worldwide See exclusions" message --

the listing only shows Canada and USA shipping values -- and it looks like you've excluded everyone else.

When you say revised to Canada and USA, what did you have prior to that?

[cumos55]

Seller says ships to Canada and US.

However, there is no exclusion list

Without an exclusion list anyone worldwide can still buy from this this seller.

One can put international shipping in a listing.... but... as long as there is an exclusion list... no one from countries other than Canada and the US can buy.

I have international shipping in all my listings.... and because  I exclude all countries other than Canada and the US....I ship only to Canada and the US.

It is not enough to put ships to Canada and the US  in all of  the listings...  without an exclusion list...

[wheel4716]

I understand what you are saying. I have all my other listings are the same as you suggested. I edited them all at once, but three of the listing still read worldwide. So I changed the first two but this last one won't let me mark exclusions, it comes up but all the boxes are grayed out. what may have happened is I had changed my primary address (to a US address) so I could have some items I bought for my daughter, shipped to her in the US. Prior to doing this, all my listings were buy it now, with free shipping. Changing my primary address, screwed up the "Shipping to" option. I haven't sold anything for a while so I'm learning the ropes again. I got so frustrated because nothing was selling (prices too high) and I couldn't get the shipping to option fixed so I changed them all to Auction. When I did that, that solved the shipping to option, on all the listing except for that one. It even states in the listing the exclusions. But I'm not going to worry about it. The listing is close to ending, and likely someone from the US will buy it anyway. Thanks for answering.  

[wheel4716]

I copied this reply, so I wouldn't have to type it again 🙂
I understand what you are saying. I have all my other listings are the same as you suggested. I edited them all at once, but three of the listing still read worldwide. So I changed the first two but this last one won't let me mark exclusions, it comes up but all the boxes are grayed out. what may have happened is I had changed my primary address (to a US address) so I could have some items I bought for my daughter, shipped to her in the US. Prior to doing this, all my listings were buy it now, with free shipping. Changing my primary address, screwed up the "Shipping to" option. I haven't sold anything for a while so I'm learning the ropes again. I got so frustrated because nothing was selling (prices too high) and I couldn't get the shipping to option fixed so I changed them all to Auction. When I did that, that solved the shipping to option, on all the listing except for that one. It even states in the listing the exclusions. But I'm not going to worry about it. The listing is close to ending, and likely someone from the US will buy it anyway. Thanks for answering.

[momcqueen]

I don't think it had anything to do with your primary address changing. Was this a multi-quantity listing at some point? Those areas cannot be altered after a sale took place. 

[pjcdn2005]

It is not enough to put ships to Canada and the US  in all of  the listings...  without an exclusion list...

I don't think that is necessarily true.

If the seller has their preferences checked off to 'block buyers who have a primary address in a country they don't ship to'

the only people that will be able to buy are those who have a shipping address in a 'ship to' country. I don't think that it is necessary to have an exclusion list unless you want to pick and choose different locations within different continents.

[pjcdn2005]

I can't see it having anything to do with a primary address or a multi quantity listing. At one time you couldn't change a multi listing after a sale but they changed that a while ago.

[cumos55]

 A seller can set up exclusions for all listings on eBay .

Follow..... under My eBay

My eBay > Account > Site Preferences > Shipping Preferences > Excluding shipping locations from your listings

wait a while and check the problem listing.

Click edit on the right and indicate exclusions... Apply....

All of a seller's listings on eBay will have the same exclusions...

Account Tab ... is at the upper left of My eBay page

[momcqueen]

What I am saying is that if it was a multi-quanity item listing and one sold, the seller cannot go back to the listing while it is active and then exclude it shipping to the places it was marked to ship if Custom locations were selected. Those boxes are checked and greyed. All that they can do is alter the service and not location. An exclusion list will override this. Changing to an auction might deselect those listings but ending the listing absolutely will.

[cumos55]

The following is ... out of order

........ wait a while and check the problem listing........

Should be after...  Click edit....sentence

[pjcdn2005 · Accepted solution]

It won't let you change it because you have bids. Once you have bids on an auction there are very few things that you can change on a listing.

[pjcdn2005]

What I am saying is that if it was a multi-quanity item listing and one sold, the seller cannot go back to the listing while it is active and then exclude it shipping to the places it was marked to ship if Custom locations were selected. Those boxes are checked and greyed.

Really? That's odd that happens just when custom locations are selected. I checked a couple of multi quantity listings that I have with at least one item sold with worldwide shipping with exclusions. But it looks like I can still add or delete any shipping location or add or delete any exclusion.

[momcqueen]

The Original Poster was saying the problem existed with the listings before they were switched to Auciton. As I explained here and elsewhere, with my listings, as soon as one of a multi-quantity item listing is sold (NOT multi-variation) all of the destinations under Ship-To Custom Locations remain firmly embedded and cannot be altered. The box is perma-checked. The service used to ship to those unchangeable places may, however, be changed from Tracked to Small Packets to Xpresspost or whatever. The destination not. Unless you start removing all the Services, you'll get to the last one and be unable to proceed. Unless I have misunderstood this problem entirely, I'd need to end the listing and relist it.

If it is an auction with bids, the shipping destinations cannot be changed while the listing is active either.

See below for my example of a multi-quantity item listing with a sale on it which cannot now be altered. To the Original Poster, is this what yours looked like?

[pjcdn2005]

The Original Poster was saying the problem existed with the listings before they were switched to Auction.

I'm referring to the one listing that the OP said they still couldn't change. It has bids on it. I have no idea what the problem was before they switched.

As I explained here and elsewhere, with my listings, as soon as one of a multi-quantity item listing is sold (NOT multi-variation) all of the destinations under Ship-To Custom Locations remain firmly embedded and cannot be altered.

I wasn't doubting you about that's how it works when you use custom locations, just commenting that it is odd that it works like that when custom countries are used but not when worldwide is used.   I usually use worldwide and I can adjust the shipping locations on the listings that I checked even though they've had a sale.

[momcqueen]

It must be a peculiarity of Worldwide versus Custom Destination. It never made sense to me, to be honest, to prevent a seller from deciding where an item might sell a second or third time on a multi-quantity listing. I assume it is some kind of limitation of the program they've written. I wasn't taking offence, my apologies if I came across as curt. I was rushed in my reply, trying to do too many things simultaneously. 

[jt-libra]

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@pjcdn2005 wrote:

It is not enough to put ships to Canada and the US  in all of  the listings...  without an exclusion list...

I don't think that is necessarily true.

If the seller has their preferences checked off to 'block buyers who have a primary address in a country they don't ship to'

the only people that will be able to buy are those who have a shipping address in a 'ship to' country. I don't think that it is necessary to have an exclusion list unless you want to pick and choose different locations within different continents.

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I do precisely what "pj" just stated.  I ship to Canada and the United States only and do not use an exclusion list.  Because I block buyers who have a primary address ..... etc, I do not get foreign buyers.  When I check my "Buyer Requirements Activity Log", I can see that potential buyers from other than North America have been blocked.

By the way, I hadn't checked the log for a while, but I noticed that, since November 1st, 8 buyers were blocked for having too many unpaid item strikes.  So keep filing those UID's, folks!

[momcqueen]

Very interesting. I see there is more than one way to set a seller's ship-to destinations (both by including a limited number or by excluding a large number of places) and I wonder which method is better?

If a seller wanted ONLY to ship to international destinations served by tracked services (so that they would need to use Tracked Packet or XpressPost) what method of selecting ship-to destinations would make the most sense? Excluding Surface. Airmail only.