can't sign in, and can't attach photos when sending a message to a buyer

lud-4367
Community Member

- I couldn't attach photos when I was trying to send a message to a buyer. I get the popup message with "www.google.com refused to connect" when I try to upload a photo to a message. 

 

- Cleaned the cookies and cache on firefox, and now I can't even sign in with firefox.

 

- Switched to Chrome, and was able to sign in, but I still can't upoad photos when I compose a meassage to a buyer. I'm getting the same popup message, "www.google.com refused to connect" 

 

What's happening here?

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Re: can't sign in, and can't attach photos when sending a message to a buyer

I haven't been able to sign into .ca on Firefox for a while though other browsers are ok. 

Is your picture on your computer?

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Re: can't sign in, and can't attach photos when sending a message to a buyer

I see that on your other thread you added that you  are having the same problem even without trying to send a pic.  I just sent a message on safari without a problem but at least one other person is having the same problem as you.

https://community.ebay.ca/t5/Community-eBay-Site-Issues/Having-issue-with-Ebay-private-messanger/m-p...

 

Did you try signing into eBay.com and sending a message from there?

 

 

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Re: can't sign in, and can't attach photos when sending a message to a buyer

Re: can't sign in, and can't attach photos when sending a message to a buyer

@pjcdn2005

 

  Thank you for the help.

 

As of today, my messaging service is working without issues.

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Re: can't sign in, and can't attach photos when sending a message to a buyer

Yeah, it's working now. Thanks. Someone on ebay's end clearly broke it, then they reversed it back.  Boy, that was god awful. I don't usually sell a lot of stuff. lol 

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