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01-25-2017 05:11 AM
Hi,
I have a $34.99 not received amount, but no bids and no sale. What does this mean?
Firesky
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Re: have $34.99 not received but no sale and no bid
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02-03-2017 06:37 AM
Re: have $34.99 not received but no sale and no bid
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02-03-2017 06:39 AM
Re: have $34.99 not received but no sale and no bid
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02-03-2017 02:59 PM
Just mark it was paid.it won't affect anything. Partial refunds can show up as unpaid items.
It is more work but probably better to spread out the discount over all of the transactions rather than do it all on one transaction. Then if there is a return of one lot you aren't returning the full amount....just the amount that was paid after the discount.
Re: have $34.99 not received but no sale and no bid
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01-25-2017 08:24 AM
Can you do a screenshot? I don't understand the question you are posing.
Re: have $34.99 not received but no sale and no bid
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01-25-2017 11:33 AM
It probably just means that ebay's message system is experiencing a hiccup.
The solution is likely to just wait and something will show itself shortly.
Re: have $34.99 not received but no sale and no bid
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02-03-2017 01:11 AM
Hi,
I finally figured out what happened, but I don't know why...
I sold four lots to one buyer who paid for each lot individually, so I calculated the combined shipping and put the overpaid amount as a refund on one lot.
This is strange: the lot amount was $34.99 plus shipping, and I refunded $20.02. So far, so good, however, it is now showing as the $34.99 not having been received at all.
What's up with that?
Carole
Re: have $34.99 not received but no sale and no bid
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02-03-2017 06:37 AM
Re: have $34.99 not received but no sale and no bid
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02-03-2017 06:39 AM
Re: have $34.99 not received but no sale and no bid
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02-03-2017 02:59 PM
Just mark it was paid.it won't affect anything. Partial refunds can show up as unpaid items.
It is more work but probably better to spread out the discount over all of the transactions rather than do it all on one transaction. Then if there is a return of one lot you aren't returning the full amount....just the amount that was paid after the discount.

